Good to know
|Distance to city centre||7.7 km|
|Nearest airport||Cartagena Rafael Nunez|
|Distance to airport||4.3 km|
Time of year
Show reviews that mention
The pool was out of service, under construction and I was not told this before I booked. This was my main reason for booking this hotel. I seemed to be the only guest booked into the hotel I am wondering why it was kept open for me if there would be loud construction, dust and debris all day, each day of my trip. I was not impressed with the lack of communication upon booking as I paid the same as anyone else who would stay there with all amenities in tact. The 20% discount was not enough. One night I was totally alone in the entire hotel, not even staff. Since the doors are always locked I couldn't leave, if I did I would have no way to get back in. I took the someone's hotel keys sitting on the kitchen table and went to dinner or else I'd have been locked out !!! I'd like to know where were the other guests (were they notified that the hotel was under construction and nobody else booked) and where was the staff at the hotel that night? As a woman travelling alone I was incredibly upset by this and this is could have been dangerous if I was locked out at night. I returned at around 1 am and still no one noticed I took their keys and no one was around..
Liked the style of the hotel. It is stylish up to minor details.
The staff is very friendly. Mostly helpful and ready to find solutions. However, one of the ladies only seems to seek problems. E.g. if you need the breakfast 15 minutes earlier, it may first be an insoluble problem and then the other staff comes and suddenly you are welcome to come even half an hour earlier.
The staff, rooftop pool and the surrounding area were all great!
based on 34 reviews
Policies vary by room type and provider.
Reviews about Casa El Carretero Hotel Boutique
Most popular landmarks
- Parroquia de la Santísima Trinidad 17 m
- Puerta del Reloj 0.5 km
- Torre del Reloj 0.5 km
- Joyeria Caribe Museo de la Esmeralda y Fábrica 0.6 km
- Iglesia de San Pedro Claver 0.6 km
- Museo del Oro Zenú 0.7 km
|Cartagena Rafael Nunez||4.3 km|
|Barranquilla E Cortissoz||98.4 km|