The Coal Exchange Hotel

The Coal Exchange Hotel

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ, United Kingdom
+44 292 199 1904

rate per night


based on 2,973 reviews

The Coal Exchange Hotel
Thu 2/2
Mon 6/2

About The Coal Exchange Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

Situated within walking distance of Cardiff Central Bus Station, The Exchange Hotel offers guests a convenient base when in Cardiff. It is set in the area's popular nightlife district, just a short walk from Senedd, the Wales Millennium Centre and Mermaid Quay.

There are a variety of amenities available to guests of the hotel, such as a 24-hour reception, luggage storage and free Wi-Fi. In addition, the multilingual staff are on hand to provide assistance.

The Exchange Hotel has 55 rooms offering all the essentials to ensure a comfortable stay.

The hotel is ideally situated for discovering the city, with River Taff and the Norwegian Church Arts Centre just a short walk away. Red Dragon Centre is also only a quick walk away.

Photos of The Coal Exchange Hotel

Latest deals for The Coal Exchange Hotel

Thu 2/2
Mon 6/2
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King rooms($198 - $398)
King room
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$198 totalExpedia
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$201 totalOpodo
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Double rooms($141 - $699)
Double room
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Standard rooms($140 - $724)
Standard Room
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$140 totalHotelpass
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$143 totalExpedia
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Amenities at The Coal Exchange Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Meeting/Banquet facilities

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Conference rooms
  • Wedding services
  • Ticket service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Dustbins

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Multi-lingual staff
  • Shower chair
  • No smoking
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area


  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower


  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee machine


  • Family rooms
  • Carpeted
  • Storage available

Media and entertainment

  • Flat-screen TV
  • TV


  • Iron and ironing board


  • Wardrobe or closet


  • Fax/photocopying

Things to do

  • Casino

Family friendly

  • Kids meals

Reviews of The Coal Exchange Hotel

Very GoodBased on 2,973 verified guest reviews

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6.0 Okay
The staff was very friendly and helpful. The location was fine. This place was once grand and has lots of character. But it felt tired and worn down. There were lots of places that looked a little “beaten up” like woodwork and carpeting, and the curtains. The bed was comfortable enough. WiFi was spotty and difficult. We could only get a signal when standing in one part of the room, and it was weak at that. The mirror over the bathroom sink was really pretty, but the bottom frame was set at about 5 1/2 feet up, so one needed a step stool to see into it. However there was a full wall of mirror over the rather large tub/shower (which worked just fine). Lighting was very dim so it was difficult to apply makeup. Quirkiness is fun in decor, but not when it usurps function.


4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ

What's nearby

  • Techniquest280 m
  • Mermaid Quay287 m
  • Wales Millennium Centre362 m
  • Senedd0.4 km
  • Norwegian Church0.6 km
  • Doctor Who Experience0.8 km
  • St David's1.7 km
  • Principality Stadium1.8 km
  • Cardiff Cathedral1.8 km
  • New Theatre2.1 km
  • Cardiff Castle2.2 km
  • National Museum Cardiff2.4 km



Check in anytime after 15:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at The Coal Exchange Hotel

  • At The Exchange Hotel, you can enjoy fantastic food at Culley's Kitchen & Bar. The restaurant is based at the hotel itself and offers a combination of modern and classic cuisine, ranging from light lunches to fine dining. The restaurant also offers a uniquely Welsh experience by using local produce in many of its dishes.

  • The Exchange Hotel is a great choice for an important event or conference. The hotel boasts two fully equipped conference rooms, which can be adapted to your needs, whether for gala dinners or birthday celebrations; both rooms feature unique period features that add a touch of charm to the location.

  • The fantastic facilities that can be found at The Exchange Hotel has turned it into a popular venue in Cardiff, regularly hosting sold out events to the public, as well as many private ones such as weddings and birthday parties. Tribute shows and themed parties regularly take place at the hotel, whilst it also hosts special events such as bottomless brunches and Sunday lunches for holidays (including Father's Day and Mothering Sunday).

  • The Exchange Hotel in Cardiff offers much more than just rooms for solo travellers or couples. The Triple Room features one double bed and one single bed, perfect for parents travelling with just one child, while the Luxury Six Room holds three king-size beds, ideal for a group booking or parents with two or more children. The Quad Room is also a good choice for groups, featuring two king-size beds with all the amenities.

  • Within the rooms, you will find facilities to make tea or coffee whenever you would like, with a kettle and a selection of beverages to choose from. Alternatively, you can head down to Culley's Kitchen & Bar, where the team can serve up any drink you may like during the day or night.

  • Guests with accessibility requirements can certainly still stay at The Exchange Hotel in Cardiff. Among the room options is a Luxury Triple Room that is fully accessible, including a room designed to offer more space and an adapted wet-room bathroom with a roll-in shower. This room can sleep up to three adults with one double bed and a single bed.

  • If you have access to your own vehicle, you can get to The Exchange Hotel from Cardiff Airport (CWL) in less than 30min on a good day, taking the A4226 and A4232 roads before navigating through the city itself. To get there by public transport, simply catch the 304 bus, which goes directly from the airport to within 5min walking distance of the hotel itself; although, the journey will take roughly 1h 15min in total.

  • The Coal Exchange Hotel is located at 4-5 Mount Stuart Square 4-5 Mount Stuart Square, 1.9 km from the centre of Cardiff. Techniquest is the closest landmark to The Coal Exchange Hotel.

  • Check-in time is 15:00 and check-out time is 11:00 at The Coal Exchange Hotel.

  • Yes, The Coal Exchange Hotel offers free Wi-Fi.

  • The Coal Exchange Hotel is 14.3 km from Cardiff Wales. The Coal Exchange Hotel is 32.4 km from Bristol.

  • KAYAK scours the web for all room deals available at The Coal Exchange Hotel in Cardiff and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Coal Exchange Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Coal Exchange Hotel.

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Distance to city centre

1.9 km

Location rating