Grupotel Picafort Beach

Location close to beach and restaurants was great. Plenty of free street side parking nearby. Room was generally clean except for incident mentioned.

stayed in a suite, assigned a room pool side on the 1st floor (same level as pool), view was just of the pool and people sunbathing right next to the window so had no privacy if we opened the curtains making the balcony useless. Noise from the grupotel hotel next doors entertainment night was awful, went on far too late, out of tune singing, kept our 4 yeard old daughter awake til nearly midnight. Food in the all inclusive buffet was terrible, ate out every day after the first one. Plumbing for entire first floor backed up on one night and sent brown water out of the shower drain and flooded it for a couple of hours. the staff cleaned most rooms along the corridor after it was fixed, but missed ours, after that was a power cut that knocked out the air con. First time in my life that I had to pay 15 euros to use the in-room safe. Is that really a thing? Had to do it since our room was easily accessible to anyone by the pool. Room was badly equipped, bare minimum utensils in the kitchen, not even a bottle opener or corkscrew. Bathroom only provided soap, shower caps and 1 bottle of multi use shampoo body wash that was really greasy. First day had to go to the local shop to spend money to buy real shampoo and conditioner, washing up liquid, corkscrew etc. Room for 4 people, provided with only 2 chairs at the table... Could hear doors opening, and whoever was upstairs moving around....very little noise insulation. Wait staff member dropped an empty glass at my feet which shattered all over me and our daughter sat on the floor nearby one evening, no word of apology, just glared at me like it was my fault somehow, did a poor job of cleaning it up despite barefoot children nearby and I was left to pick up the last few small pieces after he left to make sure nobody got hurt.