Helpful staff. Play pool and lap pool. Next to a small shopping centre. Generally great value for money.
Far from the beach but the hotel provides a $5 bus service which runs regularly.
Don't stay here
Truth be told, there wasn't much to like at this hotel. The rooms were clean, but otherwise the service was lacking.
The location is awful. It is nowhere near where tourists want to be in Cairns. They do offer shuttles to the city on an infrequent schedule and for a high cost given the service. Also no shuttle to the airport, so tack on taxi costs to and from. The staff was pretty unhelpful with our needs: couldn't check in early, didn't have a corkscrew we could borrow, recommended locations in the city by googling them while we were talking. We were on our honeymoon and they gave us two twin beds. They resolved the problem by...pushing the beds together. Just the comfort you want on a honeymoon. The breakfast is also a big rip-off: high price for low value (and that's not a discount with the coupon they give you when you stay there--it's not like anyone but hotel guests is eating breakfast at a hotel). We had it once then ate elsewhere. Stay somewhere closer to Cairns proper; this place is not worth the lower price and actually ended up being more expensive than alternatives when you count transport.
Good for the money
Beautiful pools, nice balcony, great staff. Laundry facilities were close and tidy. Well worth the price. Quiet at night.
My shower door wouldn't close and had mildew. Very small shower with stationary shower head...made for taller people. Wi-Fi only worked if close to lobby. They have a spa tub but it was cold. Very small tvs, no microwaves. A bit noisy during the day (traffic).
LOVED the pool!!!
Most uncomfortable beds, when we let the staff know, they were kind enough to bring another mattress, unfortunately, it was just as bad, I didn't have the heart to complain anymore, as the staff was friendly. The rooms need updating.
When you stay at Palm Royale Cairns in Manunda, you'll be near the airport, within a 10-minute drive of Centenary Lakes Botanic Gardens and Mount Whitfield Conservation Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Based on 1,837 reviews
Value for money
Bar and Beverages
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