Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
Crystal Garden Resort & Restaurant
3 stars

Crystal Garden Resort & Restaurant

18-24 James Street, Cairns, QLD 4870, Australia
Cairns, Australia
See location+61 740 315 888
From
$101
Cheapest

rate per night

6.0
Okay
based on 1254 reviews
1,254 reviews
Room type
Provider
Nightly total
Double room
$101
Deluxe room
$133
King room
$177
15 more Crystal Garden Resort & Restaurant deals
15 more Crystal Garden Resort & Restaurant deals

Photos of Crystal Garden Resort & Restaurant

Overview

Hotel connected to a shopping center in Cairns with free parking This smoke-free hotel features an outdoor pool, a restaurant, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite. Housekeeping is available on request. Crystal Garden Resort & Restaurant offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request. Recreational amenities at the hotel include an outdoor pool.
6.0
Okay rating
Based on 1,254 verified guest reviews

Latest deals for Crystal Garden Resort & Restaurant

Wed 23/7
Thu 24/7
Deluxe room
bed type unknown
$133
bed type unknown
$144
bed type unknown
$157
King room
1 king bed
$177
Double room
bed type unknown
$101
bed type unknown
$106
bed type unknown
$108
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Crystal Garden Resort & Restaurant

  • Outdoor pool
  • Fitness centre
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Airport shuttle

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • No smoking
  • Toilet with grab rails
  • Upper floors accessible by stairs
  • Designated smoking area

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Soundproofing
  • Tile/marble floor
  • Pool view
  • Storage available

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Concierge service
  • Tour desk
  • Key access
  • Express check-out
  • Private check-in/check-out

Dining

  • Electric kettle
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation

Pool and spa

  • Outdoor pool
  • Sauna
  • Plunge pool

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Outdoor

  • Terrace/Patio
  • Garden

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access

Fitness

  • Fitness centre

Reviews of Crystal Garden Resort & Restaurant

6.0
Okay
1254 verified ratings
Wonderful
267
Very good
198
Good
266
Okay
118
Fair
137
Mediocre
106
Poor
162

Summary of reviews

Guests say
Guests overwhelmingly criticized the hotel's cleanliness, citing issues like mold, sticky floors, and lack of housekeeping. Service was also a major concern, with many reviews mentioning the absence of staff and poor communication. Additionally, the value for price was deemed unsatisfactory, with several guests feeling that the hotel was overpriced for the quality provided.
AI-generated from customer reviews
Value for Price1.5 out of 10
Service1 out of 10
Cleanliness0.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

18-24 James Street, Cairns, QLD 4870

What's nearby

  • Cairns Hospital1.1 km
  • Flecker Botanic Gardens1.6 km
  • Down Under Cruise and Dive2 km
  • Cairns Esplanade2 km
  • Cairns Night Markets & Food Court2.2 km
  • Cairns Central2.2 km
  • Cairns Railway Station2.3 km
  • Esplanade Lagoon2.3 km
  • Barlow Park2.5 km
  • Marlin Marina2.5 km
  • Cairns Civic Theatre2.6 km
  • Silverswift Dive and Snorkel2.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Crystal Garden Resort & Restaurant

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Crystal Garden Resort & Restaurant

  • How long should you stay at Crystal Garden Resort & Restaurant? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Crystal Garden Resort & Restaurant

  • Where is Crystal Garden Resort & Restaurant located?

    Crystal Garden Resort & Restaurant is located at 18-24 James Street, 2 km from the centre of Cairns. Cairns Hospital is the closest landmark to Crystal Garden Resort & Restaurant.

  • When is check-in time and check-out time at Crystal Garden Resort & Restaurant?

    Check-in time is 14:00 and check-out time is 10:00 at Crystal Garden Resort & Restaurant.

  • Does Crystal Garden Resort & Restaurant offer free Wi-Fi?

    Yes, Crystal Garden Resort & Restaurant offers free Wi-Fi.

  • Does Crystal Garden Resort & Restaurant offer free parking?

    Yes, Crystal Garden Resort & Restaurant offers free parking.

  • How far is Crystal Garden Resort & Restaurant from the airport?

    Crystal Garden Resort & Restaurant is 2.7 km from Cairns. Crystal Garden Resort & Restaurant is 123.9 km from Bloomfield.

  • Does Crystal Garden Resort & Restaurant have a pool?

    Yes, Crystal Garden Resort & Restaurant has a pool on-site.

  • How does KAYAK find such great Crystal Garden Resort & Restaurant hotel deals?

    KAYAK scours the web for all room deals available at Crystal Garden Resort & Restaurant in Cairns and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crystal Garden Resort & Restaurant and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crystal Garden Resort & Restaurant.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Cairns Sheridan Hotel8.1 Excellent (1,020 reviews)0.28 kmOutdoor pool, Fitness centre, Restaurant$195+
3-star hotel
22% cheaper
Cairns Holiday Lodge
6.8 Good (28 reviews)0.36 kmOutdoor pool, Room service, Free Wi-Fi$138+
3-star hotel
4% cheaperReef Palms6.5 Good (2,267 reviews)0.44 kmSnorkelling, Outdoor pool, Spa and wellness centre$170+
3-star hotel
13% cheaperTropical Queenslander7 Good (1,108 reviews)0.58 kmOutdoor pool, Room service, Free Wi-Fi$153+

Cheapest

See cheapest stays in Cairns
3-star hotel
22% cheaper
Cairns Holiday Lodge
6.8 Good (28 reviews)0.36 kmOutdoor pool, Room service, Free Wi-Fi$138+
3-star hotel
13% cheaperTropical Queenslander7 Good (1,108 reviews)0.58 kmOutdoor pool, Room service, Free Wi-Fi$153+
3-star hotel
4% cheaperReef Palms6.5 Good (2,267 reviews)0.44 kmSnorkelling, Outdoor pool, Spa and wellness centre$170+
4-star hotel
Cairns Sheridan Hotel8.1 Excellent (1,020 reviews)0.28 kmOutdoor pool, Fitness centre, Restaurant$195+

Most recommended

See most recommended stays in Cairns
4-star hotel
Cairns Sheridan Hotel8.1 Excellent (1,020 reviews)0.28 kmOutdoor pool, Fitness centre, Restaurant$195+
3-star hotel
13% cheaperTropical Queenslander7 Good (1,108 reviews)0.58 kmOutdoor pool, Room service, Free Wi-Fi$153+
3-star hotel
22% cheaper
Cairns Holiday Lodge
6.8 Good (28 reviews)0.36 kmOutdoor pool, Room service, Free Wi-Fi$138+
3-star hotel
4% cheaperReef Palms6.5 Good (2,267 reviews)0.44 kmSnorkelling, Outdoor pool, Spa and wellness centre$170+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.6
2.0 km
Cairns
2.7 km

Everything you need to know for your stay in Cairns

Not what you’re looking for? Find thousands of other hotels, flights, car hires and package deals with KAYAK.