Good to know
|Distance to city centre||0.3 km|
|Distance to airport||12.3 km|
Time of year
Show reviews that mention
|breakfast was great||in 95 reviews|
|central station||in 15 reviews|
|club lounge||in 21 reviews|
|comfy bed||in 128 reviews|
|great location||in 90 reviews|
|great service||in 17 reviews|
|heart of brisbane||in 4 reviews|
|parking is expensive||in 53 reviews|
|quiet room||in 113 reviews|
|room service||in 80 reviews|
|sleeping on a cloud||in 8 reviews|
|staff were very friendly||in 196 reviews|
Staff super helpful and friendly. Very conveniently located over Central Station for our train connection to the Gold Coast.
The lounge bar was very comfortable and the waiting staff were excellent!
The rooms are a bit dated, bathroom, paintwork, lighting and plug sockets for example. There’s a lot of brand new modern 5 star hotels going up so the Sofitel has some real competition. The price of the breakfast is too high, especially when you can walk out the door and get the equivalent for a lot cheaper.
I liked reception and most of the bar lounge staff. I enjoyed the comfort of the bed and the lounge chair.
2 concierge staff members one younger than me, one similar age practically gave me and 86yo Dad the bum's rush to leave the hotel around 9.30/10am even though we could have checked out leisurely at 11am. We had called for and were waiting for our silver service ride home. We paid for TWO superior king rooms and meals there even though maybe 1 room could have sufficed. Others who were apparently their VIPs were treated very differently right in front of our eyes. Talk about class and caste systems! Soap dreadful, 1ply toilet paper awful, shower over bath very 80s! Fridge kept moving in cabinet making it hard to close cabinet door. All grog in fridge had to remove grog to put in medications etc.
Location was good. Central to most things such as food and shopping
This hotel needs some love put into it. Looks shinny but after a few days not so good. The bed bowed, extremely over heated rooms, mini bar selection limited, every room has a shower/bath not ideal for aged people and very small. Couples can not shower together. Our breakfast extras that were ordered needed to be chased up after delivery as the forgot to add it, but charged us! We stayed for our bestfriends wedding and I dont feel that wanted to help make their day special. We had to spend 60 dollars for rose petals to be placed into their room which other hotels have done this as part of your/their special day! They could only offer to us very very over priced champas and the option to place anything we bought for the bride and groom in their rooms. Nothing complimentry!... they did try and send wine on their first night but it ended up in room of one of the guests for the wedding not the newlyweds room! No ability for us to upgrade the bride and groom either. Most of the wedding party and some guests stayed here and the hotel failed to tell us that the had a massive conference being held here in the hotel which meant access to the club was not available and caused huge lines in their restaurant.... will not be back for the money at all. 5 star money should be 5 star facilities. Not this lack of service and over priced, limited dinning and room service options. Lift your game!
Bed comfy. Downstairs restaurant very good.
Located within walking distance of the city centre, acclaimed Eagle Street Pier, South Bank Parklands and the Convention Centre, Sofitel Brisbane Central also offers direct access to Central Station with easy transportation to the airport and Gold Coast. Its many attractions include 433 elegant rooms, a fitness centre, heated pool and spa, plus 4 delicious restaurants and bars. Sofitel Brisbane Central is the largest meeting facility in Brisbane with 15 conference rooms accommodating up to 1,100 people.
based on 13,433 reviews
Things to know
- Friendly service
- Great menu
- Professional service
- Great reception
Policies vary by room type and provider.
Reviews about Sofitel Brisbane Central
Most popular landmarks
- ANZAC Square 132 m
- Museum of Brisbane 0.5 km
- Customs House Brisbane 0.5 km
- Brisbane City Hall 0.5 km
- Queen Street Mall 0.5 km
- Eagle Street Pier 0.6 km
|Coolangatta Gold Coast||90.8 km|