Staff not helpful at all…
3 stars
Hyatt Place Boise Towne Square
Photos of Hyatt Place Boise Towne Square
Overview
Hyatt Place Boise/Towne Square is set in Boise and is within a short walk of local sightseeing spots, such as Boise Towne Square. It also offers free Wi-Fi, an indoor pool and a coffee bar.
The hotel features a 24/7 reception, plus a 24-hour business centre and an express check-in and check-out feature. For added convenience, it offers an airport shuttle, a concierge and meeting rooms.
The air-conditioned rooms at the hotel are spacious and offer a refrigerator, a telephone and a radio.
Hyatt Place Boise/Towne Square offers a convenient on-site café. Alternatively, there are a variety of other dining options nearby.
Boise Air Terminal Airport is less than a 15-minute drive from Hyatt Place Boise/Towne Square. Boise State University, the Boise Greenbelt and Julia Davis Park are an easy car trip away.
Latest deals for Hyatt Place Boise Towne Square
Amenities at Hyatt Place Boise Towne Square
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- No smoking
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bathroom
- Hairdryer
- Private bathroom
Laundry
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Complimentary breakfast
Health and safety
- Safe
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Hyatt Place Boise Towne Square
8.1
Very good
860 verified ratings
Wonderful
491
Very good
126
Good
96
Okay
43
Fair
36
Mediocre
18
Poor
50
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with many eateries and attractions within walking distance. The staff was frequently mentioned as friendly and accommodating, contributing to a positive experience. Cleanliness was generally praised, although there were some concerns about room cleaning on the second day. The pool was a hit with kids, but the breakfast received negative feedback, suggesting it could be improved.AI-generated from customer reviews
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Score by provider
7.8 out of 10
9 reviews
8.2 out of 10
6 reviews
All reviews
Pros (+) Bed was comfortable
Cons (-) Was unable to find staff member for checkin upon entering so more prompt service would have been nice.
Pros (+) The concept was nice. The lobby was very inviting and check-in was efficient and friendly and were able to accommodate my late arrival. As hotels go, it was descent, I think, which seems to be a hard thing to find these days.
Cons (-) I was sold an odd room that looked nice on the website but was not as nice in person. [It didn't seem particularly clean, but perhaps I imagine any "itch" to be the worst case scenario of the dreaded bed insect. Also it was a first floor room and the walk-in shower was not what I thought a walk-in shower was (perhaps a personal problem).] I guess the main complaint is that I was woken up at 6:00 w...
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Pros (+) Room was clean and beds were comfortable.
Cons (-) we arrived at 5;30 PM and were told we could not be put in a room because the computer crashed so we had to wait until 7:00 PM to get in our room. We were traveling with our dog and we ended up on the 4th floor which was somewhat inconvenient to take him through the lobby and up an elevator. We did notify that we were traveling with a pet when we booked.
Pros (+) Very nice and very clean! Great location and easy to find. Would definitely recommend and stay again!!
Pros (+) We arrived during the March Madness basketball tournament and I was hoping to catch the second half of a game. The first room had a TV connection issue. When I called, I assumed they would send up someone to connect wires or hit some buttons to set up the TV properly. Instead, they put us in a new room within 5 minutes of my phone call. I saw the entire second half of the game. Thank you.
Pros (+) I love the modern look of the rooms. Very spacious, big pull out couch and living room area, big flat screen TV, refrigerator. Delicious complimentary breakfast. Great deal for just under $100.
Cons (-) The staff seemed a little incompetent. We ordered room service and then they called us almost an hour later and said we have to come down to the lobby to carry up our own food. When I got down there they had four plates and three drinks sitting on their front desk counter. I asked if they at least had a tray I could use but they said the one tray they had was stolen. So I had to take a couple trip...
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Cons (-) Reservation wasn't held. Kicked me out.
Location
925 North Milwaukee Street, Boise, ID 83704
What's nearby
- Idaho Aquarium1.3 km
- Boise Idaho Temple2.3 km
- Boise Spectrum2.9 km
- Ahavath Beth Israel4.6 km
- Boise Depot5.9 km
- Zions Bank Idaho Headquarters6.6 km
- Boise State University6.7 km
- Cathedral of the Rockies6.7 km
- Julia Davis Park6.8 km
- St. Michael's Episcopal Cathedral6.9 km
- Idaho State Capitol Building7 km
- Discovery Center of Idaho7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hyatt Place Boise Towne Square
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See most recommended stays in BoiseGood to know
Value for money | 7.9 |
|---|---|
Distance to city centre | 6.6 km |
Nearest airport | Boise Air Term. Gowen Fld |
Distance to airport | 7.3 km |