Labranda Tmt Bodrum

Very friendly staff, bar staff good, waiters good aswell. All in all a 5 star

We were charged €50 for wanting to have rooms on same floor. (family of 6 - max room capacity is 4) It was not advertised as standard rooms and superior rooms being on separate floors. Not fair that guests are led astray in this manner. As a result our family was split five doors away in a different corridor. Upon arrival I enquired if any items were excluded from the "all inclusive" package that we had bought. I was told by receptionist that everything was included. My son ordered room service and we had to pay for this (no big deal but wrongly informed - again) I opted for a VIP spa treatment at the resort, the hamam was not working, which I only found out during the treatment. It was cold rather than being steamy and warm. Again I feel I paid for a service not rendered properly. This hotel is advertising (at time of my booking in 02 November 2019) that they have a beach. This is a stretch of the imagination. I would say that they have a pier that you can dive off of into the water. There is no sandy or pebble beach on this resort. I feel this is mis-advertising. The TVs in the room were disproportionately small to the area of the room. There is very little option for English speaking guests (only news channels and a fashion TV channel) in English. Labranda management should consider a better TV channel selection. Also lack of WiFi in the rooms is a big negative. Not sure what their thinking was by not having WiFi in the rooms. (this was advertised so we knew this).