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|"Very very friendly staff very welcoming."||(in 138 reviews)|
|"Full English breakfast was delicious"||(in 169 reviews)|
|"Perfect value for money!"||(in 21 reviews)|
|"There was no hot water."||(in 29 reviews)|
|"Bed uncomfortable and lumpy."||(in 41 reviews)|
|"Small room shower not clean"||(in 83 reviews)|
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Had to cancel my second night through personal reasons, but no refund minus cancellation fee was forthcoming
Average room clean and tidy very friendly staff though
Dated property small room for a double
Smallest shower on earth
Only upside was the breakfast in the morning - good full english, plenty of toast, tea and orange juice. The woman serving us the breakfast was lovely and I did feel quite guilty for feeling so negatively about the room.
Arrived at 22:20, check in advertised as until 22:30, had to wait outside for at least 15 minutes waiting for someone to answer. When finally let in, the man was quite intimidating and made us feel like we were massively late and we ruined his evening. On entering the twin room, there was a hole hidden by the carpet in the middle of the floor. My elderly (mid 80s) grandfather was supposed to stay in this room, it was a good job he didnt come due to illness as he would have fallen down on entering the room. Whole room felt shabby, with paint peeling off the walls and generally sad looking. Ensuite room was tiny, with a very hot heater directly next to the toilet - burned knees!! The lighting in the ensuite was v poor, nearly needed an additional torch. Shower seemed grubby but couldn't really comment as did not try it.
First class breakfast together with very good service. Great location for Nec, International Station and BHX. Very clean, just dont expect The Hilton. We found it to be excellent value for money and would recommend.
A bar would have been very good.
based on 515 reviews
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Most popular landmarks
- National Exhibition Centre 1.9 km
- Blakesley Hall 5.6 km
- Thinktank Birmingham Science Museum 10.9 km
- Bullring Shopping Centre 11.3 km
- Aston Hall 11.4 km
- Birmingham Hippodrome 11.6 km