Britannia Hotel Birmingham New Street Station

Checking out

In all my life I have never stayed in a worse hotel. It was filthy beyond imagination. This place really is not for for purpose. I strongly urge people not to stay here and booking.com should not be advertising this hotel. It is most definitely not 3 star. The smell is incredibly bad at the elevators on the sixth floor.

location

the hotel was not tired it was exhausted! however with the location and price its ok if you only need to put your head down for a night or two

Location only !

Outdated decor mattresses hard and very uncomfortable. Stayed for 2 nights no room cleaning service. Noise and lights off street came through at all hours. Under the beds very dirty didn’t look like it had been vacuumed in a long time. Lighting was awful configuration. Only one lift working. Towels were hard and poor quality very disappointing would never stay here again !!!

Worst hotel in the centre

Convenient location for Birmingham new street station but at night it doesn’t feel safe

My first room was unbearably hot with no air conditioning, fan or even a window. I then asked to be moved to another room which in turn smelled badly of cigarettes. The room was old and dirty. Wifi is only available in the lobby and reception areas. Breakfast was overpriced for what it was and I wish I’d gone to McDonalds for breakfast instead. I wouldn’t stay there again even at a low price.

Run down hotel needing major refurbishment!

Location, some charm in old fashioned style.

1 out of only 2 Elevators was out of service for the whole 3 days! Long waits. The remaining elevator at times had erratic functioning. No wifi in the room. Rooms are very old (some were being refreshed - paint only I think..), and run down

WOrst hotel ever

Nothing

Dirty, unpleasant smells,