Treasure Bay Casino and Hotel

Reviews

Show reviews that mention

+

biloxi

crab legs

new orleans

smoking casino

poolside bar

casino were fun

view from our room

pool area

table games

refrigerator in room

long waits

staff was friendly

nice room

valet parking

bubble bath

food was good

fridge or microwave

smell of cigarette smoke

bed was very comfortable

Good

Sep 2018

6.2

Gail B

Pool and location was great.

Casino was toooooooo cold and Smokey. Could almost put up with smoke but it was so cold had to have cup of coffee in my hands just to be able to use my fingers.
Excellent

Jul 2017

9.7

The room was slightly overpriced but it was summer so we understand
Mediocre

Sep 2015

4.0

Average

Crabs that's all

Room was old and musty poolside rooms were insect infested-just because I went through Kayak I felt I was given the worse rooms. My sister's TV did not work and three maintainece men could not figure it out. I have stayed at Treasure Bay at least 12 times and this was the worse stay ever!!!!!! The best part was the Buffet-very disappointed in hotel. The soap dispenser in the shower fell and cut my toe! My sister's didn't even have soap!!!!!!! Shame on you Treasure Bay!
Excellent

Dec 2014

10.0

AWESOME EXPERIENCE!

We went for my mother's 50th birthday and had a blast. The staff were amazing and the service was great. We had about 4 generations attend the celebration, some who gambled and some who did not, and everyone had a ball. The kids were about to walk across the street to visit the beach, the gamblers were able to hit the casino, and others just enjoyed the nice accommodations. The rooms were spacious and clean and food was good!
Good

Nov 2014

7.4

Rooms not the cleanest.

how to room with a pool side view and the tub had hair the car but had not been vacuumed and the Fourier Kyle still needed to be cleaned. Called for an upgrade and was given another room at no cost but lost the view.
Good

Aug 2014

7.6

coffee pot in room, blow dryer and etc in room......

the A/C did not cool off room, and when asked why I couldn't call next door, it was because my deposit was in CASH because I did not read the FINE PRINT that said I needed $100 credit card.......I was told that the room normally runs $139 and since I already received a discount from KAYAK, that I was not entilted to any SENIOR Citizen discounts.....And because I was handicapped SORRY, but no accomodations for that to my room.
Excellent

Jun 2014

8.3

Nice room with great features. Front desk employees were great!

TV in the bathroom was in a bad location. Housekeeping workers were rude and inconsiderate. Entire lobby smells like smoke.
Excellent

Jun 2014

10.0

The room was great the casino very friendly machines and personell food was reasonable and good.

Smoke was very thick in several places due to my wifes allgerys we couldn't stay long in the casino.
Okay

Jun 2014

5.0

Bed was comfortable.

At check-in, I was told the room had "limited Gulf View". Upon arrival to room we noticed that there was ABSOLUTELY NO view ! Outside our window (which didn't open) was a roof and a 10-12 foot wall!! We could see only a small amount of SKY if we looked straight up! Very poor!. Housekeeping awakened us at 8:40am even though we had a "Do Not Disturb" sign, AND we were checking out anyway that same day. Bathroom had been renovated, but we were not told there was no bathtub--only a shower. On the morning of Check-Out--there was only one (1) desk clerk, and the line of people waiting to check out was very long--poor management of front desk personnel!

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.