Pretty crappy place TBH. Extremely uncomfortable mattress, spots on the sheets, lots of dirt on the floor. Definitely not worth the money.
Latest deals for Travelodge Big Bear Lake CA
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Amenities at Travelodge Big Bear Lake CA
- Cable or satellite TV
- Internet
- Wi-Fi
- Hairdryer
- 24-hour front desk
- Refrigerator
- Non-smoking rooms available
Reviews of Travelodge Big Bear Lake CA
6.7
Okay
1248 verified ratings
Wonderful
306
Very good
150
Good
215
Okay
142
Fair
162
Mediocre
89
Poor
184
Summary of reviews
Guests say
Many guests were disappointed by the hotel's cleanliness, non-operational pool, and poor service, with several reporting that the property was closed or run down. However, some guests found the location convenient, the value for price satisfactory, and a few mentioned clean or comfortable rooms. Overall, positives were limited to location and value, while negatives centered on cleanliness, amenities, and service.AI-generated from customer reviews
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6.8 out of 10
907 reviews
5.7 out of 10
35 reviews
7.3 out of 10
8 reviews
6.7 out of 10
1 review
5.8 out of 10
9 reviews
All reviews
Pros (+) Bed was comfortable/ rooms are non smoking
Pros (+) I liked the quietness of the room. The continental breakfast was a bonus. i like how close the hotel is to big bear village. It’s in a good location.
Cons (-) The main issue I had with my stay there was the staff. When we came early asking if we can do an early check in along with asking questions, the staff at the front desk (Howard), was rude to my friend and I. He raised his voice and argued with us. He was disrespectful and unprofessional. Also prior to this, we were waiting about 5 min for him to be off the phone, which we didn’t mind. Then he gave...
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Pros (+) The staff were very nice. Bathtub/shower was new.
Cons (-) There was a big gap in the front door where cold air came in. The heater either made the room too hot or too cold. Two of the three drawers in the dresser were screwed shut.
Pros (+) Price.
Cons (-) The heating and air conditioning was really noisy and squeaky. No blackout blinds. Very rude customer in the breakfast room.
Pros (+) The price.
Cons (-) The dirty rooms. Minimal blankets on old cheap mattresses. The heater was working, but in poor shape. The nasty pool and drained hot tub. The huge pothole as you drive out. The extremely rude, aggressive, nosey and disrespectful manager.
Pros (+) breakfast and friendly staff
Cons (-) icy spots
Cons (-) The front desk worker made fun of me for being in the military when we checked in. The parking lot is incredibly dangerous - they do not maintain the parking lot in the snow and our car was hit overnight; when I mentioned it to the front desk, I was told to wait (which turned out to be about 30 minutes) then told that it's "not our fault and you can't sue us" when I had simply said it has been hit...
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Cons (-) I slept in my car
Location
39471 Big Bear Boulevard, Big Bear Lake, CA 92315
What's nearby
- Alpine Slide at Magic Mountain1.9 km
- Big Bear Ice Rink2.6 km
- Big Bear Solar Observatory3.2 km
- Big Bear Lake4.9 km
- Snow Summit4.9 km
- Bear Mountain Ski Resort7.5 km
- Moonridge Animal Park7.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
FAQs when booking at Travelodge Big Bear Lake CA
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Closest
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See most recommended stays in Big Bear LakeGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
6.5 | 2.8 km | San Bernardino Int | 31.3 km |