ITC Gardenia, a Luxury Collection Hotel, Bengaluru

Polite nice staff, comfy bed, they are providing lot of stuff as complimentary items. Beautiful hotel, especially the central lotus dining and drinking area.

It's not really the hotel's fault, but surroundings is a bit... Well, you will see. Many people, too many and a city which could not support its own growth, neither with facilities, infrastructure... Some equipment like bathtub would need some attention from the staff.

Room was very spacious. Massage chair was a pleasant surprise. Liked the complimentary in-room snacks. Nice balcony. Enjoyed the breakfast and lunch. Friendly staff. The garden theme is refreshing.

This is business hotel and if someone is looking for leisure, not the right hotel. Although well maintained, its a old property. Our balcony and bathroom sliding doors were not smooth. In fact the balcony door was jammed.