Kempinski Hotel Grand Arena

Pirin Street 96, Bansko 2770, Bulgaria
+359 7498 8888

Cheapest
rate per night

9.4

Excellent
based on 1,343 reviews
Kempinski Hotel Grand Arena - Bansko, Bulgaria
Fri 23/10
-
Sat 24/10
Compare vs KAYAK |

Provider Nightly total
Agoda.com $116
Zenhotels.com $125
Booking.com $133
Agoda.com
Zenhotels.com
Booking.com

Good to know

Value for money

8.9

Distance to city centre

1.6 km

Location rating

9.8

Nearest airport

Sofia

Distance to airport

96.7 km

Rooms

Fri 23/10
Sat 24/10

Deluxe rooms

$116+

Bed type
Provider
Total stay + taxes & fees
Unknown
$116
Unknown
$125
King bed
$156

Standard rooms

$136+

Bed type
Provider
Total stay + taxes & fees
Unknown
$136
Unknown
$162
Unknown
$166
Unknown
$166

Double rooms

$133+

Bed type
Provider
Total stay + taxes & fees
Unknown
$133

Reviews

Pros

Cons

Traveller rating

321
39
7
0
0

Time of year

Traveller type

Show reviews that mention

+
good breakfast in 157 reviews
staff very friendly in 157 reviews
spa area in 146 reviews
best hotel in 137 reviews
great location in 124 reviews
spa is amazing in 103 reviews
nice spa in 102 reviews
room service in 57 reviews
spacious rooms in 55 reviews
ski lift in 51 reviews
bansko in 36 reviews
teppanyaki restaurant in 25 reviews
great place in 21 reviews
lobby bar in 16 reviews
great view in 15 reviews
great service in 8 reviews
high quality in 7 reviews
indoor pool and the heated in 6 reviews
metro station in 3 reviews
staff was very friendly in 2 reviews
hotel with nice in 1 review
small room in 1 review
  • Excellent
    Oct 2018
    10.0

    Filling like at home

  • Good
    Nov 2010
    6.7

    Service

  • Good
    Nov 2010
    7.7

    The spa centar is very nice it has all the facilities for maximum enjoyment

  • Good
    Nov 2010
    7.3

    It's a luxury hotel with very nice staff and rooms, probably the best in Bansko. The location can't be better, just near the first station of the ski gondola. The breakfast is excellent, also the SPA center (except the pools).

    There is too much chlorine in the pools, which are also small and the water in them was cold. The room service prices are quite high.

  • Good
    Nov 2010
    7.7

    Perfectly located for skiiing and not only, the view is relaxing and breathtaking. As for Bansko - quite picturesque village, more than Borovets and the prices are lower. Hotel itself has all the amenities one can need. Sensational spa- as well as all the spa area. Personnel smilling and helpful - wich is not common in Bulgaria. Breakfast is varied with fresh juices. All together the best hotel we've ever been so far in Bulgaria and definetely one of the best is Bansko.

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About

Overview

The Kempinski Hotel Grand Arena is the only ski-in and ski-out hotel located in Bansko, Bulgaria. It is found in the middle of a mountain resort right across from the Gondola lift station. This luxury five-star hotel boasts 157 Alpine-style rooms with 25 suites, including the prestigious Presidential Suite. This air-conditioned, non-smoking establishment is a short distance from the cultural district of the city and 61 miles from Sofia Airport.

Every room and suite at the hotel include a bathtub and shower in a private bathroom. Guests have a choice of pillows and access to complimentary high-speed wireless Internet. Coffee and tea facilities are provided along with a safe, balcony with a view, a working desk, and flat-screen television. Suites offer a large living area and a dining corner with extra amenities for guests to feel at home. The Presidential Suite comes with a laptop safe, special dining room, bidet, jacuzzi, and other premium amenities.

Guests can easily enjoy dining at the hotel’s various restaurants. The Gallery Restaurant serves buffet breakfast and dinner. Come Prima Restaurant offers Mediterranean fare and a delicious dessert menu. Sushi Bar & Teppanyaki Grill offers authentic Japanese cuisine made by Asian chefs in a smart, casual environment.

Treatments are available at Kempinski Spa, including Thai massages, beauty procedures, and seasonal treatments. The spa includes two outdoor pools, an indoor pool, jacuzzis, a fitness center, herbal sauna, experience showers, infrared cabin, detox area, and more. The fitness center is open 24/7 and offers high-tech treadmills, cardio equipment, and weight lifting equipment.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.4 Excellent

based on 1,343 reviews

9.5

Cleanliness

9.5

Comfort

9.5

Staff

8.9

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Babysitting or child care
Business centre
Car hire
Internet
Concierge service
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Fishing
Indoor pool
Outdoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Sauna
Wake-up service
Airport shuttle (surcharge)
Pool table
Ski storage
Storage available
Terrace/Patio
Linens
Towels
Grill
Lift
Hiking
Massage
Library
Accessible by lift
Balcony
Bathtub
Bidet
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Carpeted
Child-safety socket covers
Children's television networks
City view
Cleaning products
Coffee machine
Conditioner
Desk
Dining area
Dining table
DVD player
Electric kettle
Entire unit wheelchair accessible
Family rooms
Fire extinguisher
Flat-screen TV
Fold-up bed
Free toiletries
Fruits
Heating
Hypoallergenic
Interconnected room(s) available
Key card access
Kids meals
Kid-friendly buffet
Lockers
Mountain view
Newspapers
Outdoor furniture
Trouser press
Pool towels
Private bathroom
Private check-in/check-out
Private parking
Safety deposit box
Seating area
Shampoo
Shared lounge/TV area
Shower
Shower cap
Slippers
Snack bar
Socket near the bed
Solarium
Soundproof rooms
Spa bath
Tea/coffee maker
Telephone
Toilet
Toilet paper
Dustbins
TV
Upper floors accessible by lift
Valet parking
VIP room facilities
Walk-in shower
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Hammam (Turkish bath)
Ironing service
Packed lunches
Shoeshine
Shops (on site)
Ski pass vendor
Special diet menus (on request)
Tour desk
Board games/puzzles
Books, DVDs, music for children
Cycling
Horse riding
Indoor play area
Kids' club
Kids' outdoor play equipment
Bathrobe
Garden
Shuttle service (additional charge)
Spa and wellness centre
Ticket service
Beach towels
First-aid kit
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Archery
CCTV in common areas
Cooking classes
Hand sanitiser in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Spa
Child pool
Safe
Parking (surcharge)
Ski-in/Ski-out
Steam room
Wedding services
Outdoor tennis
Bicycle hire
Hot tub
Playground
Barber/hair stylist
Photocopier service
Game room
Bowling
Jacuzzi
Table tennis
Conference rooms

FAQs when booking at Kempinski Hotel Grand Arena

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Photos

All photos (35)
Building (8)
Bedroom (8)
Bar (1)
Pool (5)

Location

Most popular landmarks

  • Bansko Ski Resort 144 m
  • Dobrinishte Ski Resort 7.4 km
  • Banski Suhodol 8.6 km
  • Kutelo 8.6 km
  • Vihren 9.3 km
  • Gazey 10.9 km

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Hotels Europe Bulgaria Bansko Kempinski Hotel Grand Arena