Value for money
Distance to city centre
Distance to airport
|"Great breakfast, everything was perfect!"||(in 72 reviews)|
|"excellence THE BEST Hotel."||(in 61 reviews)|
|"Amazing location and friendly staff!"||(in 72 reviews)|
|"Location is best in bansko."||(in 15 reviews)|
|"The portions at the Italian restaurant were not what I expected."||(in 5 reviews)|
|"People knock at the door and immediately come in to check the mini-bar."||(in 2 reviews)|
|good breakfast||in 157 reviews|
|staff very friendly||in 157 reviews|
|spa area||in 146 reviews|
|best hotel||in 137 reviews|
|great location||in 124 reviews|
|spa is amazing||in 103 reviews|
|nice spa||in 102 reviews|
|room service||in 57 reviews|
|spacious rooms||in 55 reviews|
|ski lift||in 51 reviews|
|bansko||in 36 reviews|
|teppanyaki restaurant||in 25 reviews|
|great place||in 21 reviews|
|lobby bar||in 16 reviews|
|great view||in 15 reviews|
|great service||in 8 reviews|
|high quality||in 7 reviews|
|indoor pool and the heated||in 6 reviews|
|metro station||in 3 reviews|
|staff was very friendly||in 2 reviews|
|hotel with nice||in 1 review|
|small room||in 1 review|
Filling like at home
The spa centar is very nice it has all the facilities for maximum enjoyment
It's a luxury hotel with very nice staff and rooms, probably the best in Bansko. The location can't be better, just near the first station of the ski gondola. The breakfast is excellent, also the SPA center (except the pools).
There is too much chlorine in the pools, which are also small and the water in them was cold. The room service prices are quite high.
Perfectly located for skiiing and not only, the view is relaxing and breathtaking. As for Bansko - quite picturesque village, more than Borovets and the prices are lower. Hotel itself has all the amenities one can need. Sensational spa- as well as all the spa area. Personnel smilling and helpful - wich is not common in Bulgaria. Breakfast is varied with fresh juices. All together the best hotel we've ever been so far in Bulgaria and definetely one of the best is Bansko.
The best hotel in Bansko!
A fantastic hotel. The quality of the hotel, food, staff and facilities were truly 5 star
using the facilities swimming etc
A lovely hotel, great view, comfort ,huge room, staff.
view from balcony , ample space in room ,great shower
poor breakfast selection & hot food only warm
The Kempinski Hotel Grand Arena is the only ski-in and ski-out hotel located in Bansko, Bulgaria. It is found in the middle of a mountain resort right across from the Gondola lift station. This luxury five-star hotel boasts 157 Alpine-style rooms with 25 suites, including the prestigious Presidential Suite. This air-conditioned, non-smoking establishment is a short distance from the cultural district of the city and 61 miles from Sofia Airport.
Every room and suite at the hotel include a bathtub and shower in a private bathroom. Guests have a choice of pillows and access to complimentary high-speed wireless Internet. Coffee and tea facilities are provided along with a safe, balcony with a view, a working desk, and flat-screen television. Suites offer a large living area and a dining corner with extra amenities for guests to feel at home. The Presidential Suite comes with a laptop safe, special dining room, bidet, jacuzzi, and other premium amenities.
Guests can easily enjoy dining at the hotel’s various restaurants. The Gallery Restaurant serves buffet breakfast and dinner. Come Prima Restaurant offers Mediterranean fare and a delicious dessert menu. Sushi Bar & Teppanyaki Grill offers authentic Japanese cuisine made by Asian chefs in a smart, casual environment.
Treatments are available at Kempinski Spa, including Thai massages, beauty procedures, and seasonal treatments. The spa includes two outdoor pools, an indoor pool, jacuzzis, a fitness center, herbal sauna, experience showers, infrared cabin, detox area, and more. The fitness center is open 24/7 and offers high-tech treadmills, cardio equipment, and weight lifting equipment.
based on 1,343 reviews
Value for money
Policies vary by room type and provider.
Kempinski Hotel Grand Arena is located at Pirin Street 96, 1.6 km from the centre of Bansko. Bansko Ski Resort is the closest landmark to Kempinski Hotel Grand Arena.
Check-in time is 15:00 and check-out time is 12:00 at Kempinski Hotel Grand Arena.
Yes, Kempinski Hotel Grand Arena offers free Wi-Fi.
No, Kempinski Hotel Grand Arena does not offer free parking.
No, Kempinski Hotel Grand Arena does not offer free airport shuttle service.
Kempinski Hotel Grand Arena is 96.7 km from Sofia. Kempinski Hotel Grand Arena is 116.6 km from Plovdiv.
Yes, Kempinski Hotel Grand Arena is a pet-friendly hotel.
Yes, Kempinski Hotel Grand Arena has a pool on-site.