Good to know
|Value for money||7.9|
|Distance to city centre||0.6 km|
|"Very comfy lobby bar"||(in 7 reviews)|
|"The hotel was absolutely amazing."||(in 28 reviews)|
|"Good food, comfortable rooms, excellent spa"||(in 115 reviews)|
|"Staff was very rude and unfriendly"||(in 16 reviews)|
|"Staff was very rude and unfriendly"||(in 12 reviews)|
|"Room was not so clean("||(in 23 reviews)|
Time of year
Show reviews that mention
|bansko||in 5 reviews|
|bit far||in 15 reviews|
|extra charge||in 6 reviews|
|facilities were very good||in 16 reviews|
|food was good||in 89 reviews|
|good breakfast||in 42 reviews|
|good spa||in 163 reviews|
|great staff friendly||in 57 reviews|
|hotel is the worst||in 65 reviews|
|lounge bar||in 22 reviews|
|low quality||in 8 reviews|
|max min||in 5 reviews|
|nice touch||in 6 reviews|
|outdoor pool||in 46 reviews|
|parking space||in 18 reviews|
|room was dark||in 76 reviews|
|room without balcony||in 84 reviews|
|staff was very rude||in 64 reviews|
|star hotel||in 69 reviews|
Very expensive for this hotel not something special at the photos looks nice but in real bad , 50/50
Good facilities , nice location .
Staff were really rude . Bad WiFi . Same desserts every dinner time . They tried to charge us on our check-out a “local fee”
there was a nice variety of food on breakfast and dinner - the SPA facilities were nice and there was enough room for many people in the different steam baths and saunas - rooms were nicely designed and furnished
there wasn't enough space for so many people in the restaurant - we had to push chairs in order to pass around some of the tables - the pools are small and not very clean - the water smelled badly - the hotel is quite distant from the Gondola lift, but still a free transfer is available to it on a schedule
The customer service is worse and the facilities is not for a 4 Stars Hotel. I book a different room with more money and they put me in a lower room with less price. The manager and staff are racist for people who are not from Bulgaria. They did not speak english and they do not care about the customers safety. The door hundle broke and no one care. The second key for the door can not open the door and the receptionist said with an apathy sleep in the near room. All my things it was in my room phone, wallet. IT IS THE ONLY HOTEL IN THE WORLD THAT GIVE YOU THE ACCESS TO BREACH THE DOOR WITH THEIR WARRANTY. The manager and staff say anything about what happen and they charge me extra money for the broke hundle.The cleaning lady never clean the room and do not take the trash for the bins and the floor. Also never change the bed sheets and towels and when we call the reception to bring clean towels they ask me why and the cleaning lady say me 40 minitues. THIS IS NOT A HOTEL 4 STARS!! THE MOST WORST EXPERIENT OF MY LIFE!!!
based on 844 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Grand Hotel Bansko
Where is Grand Hotel Bansko located?
Grand Hotel Bansko is located at 5, Glazne, 0.6 km from the centre of Bansko. Bansko Ski Resort is the closest landmark to Grand Hotel Bansko.
When is check-in time and check-out time at Grand Hotel Bansko?
Check-in time is 14:00 and check-out time is 12:00 at Grand Hotel Bansko.
Does Grand Hotel Bansko offer free Wi-Fi?
Yes, Grand Hotel Bansko offers free Wi-Fi.
Does Grand Hotel Bansko offer free parking?
Yes, Grand Hotel Bansko offers free parking.
Does Grand Hotel Bansko offer free airport shuttle service?
No, Grand Hotel Bansko does not offer free airport shuttle service.
How far is Grand Hotel Bansko from the airport?
Grand Hotel Bansko is 94.8 km from Sofia. Grand Hotel Bansko is 115.4 km from Plovdiv.
Can you bring pets to Grand Hotel Bansko?
No, pets are not allowed at Grand Hotel Bansko.
Does Grand Hotel Bansko have a pool?
Yes, Grand Hotel Bansko has a pool on-site.
Reviews about Grand Hotel Bansko
Most popular landmarks
- Bansko Ski Resort 2 km
- Dobrinishte Ski Resort 7.5 km
- Kutelo 10.4 km
- Vihren 11.3 km
- Gazey 12.8 km
- Polezhan 14.1 km