Good to know
|Distance to city centre||4.6 km|
|Nearest airport||Bangkok Suvarnabhumi & other airports|
|Distance to airport||20.7 km|
|"Especially loved the rooftop pool"||(in 94 reviews)|
|"Beautiful rooms, quiet, friendly staff."||(in 295 reviews)|
|"Wonderful & clean hotel, lovely staff"||(in 168 reviews)|
|"NOTHING TO BE PICKED UP THIS TIME."||(in 6 reviews)|
Time of year
Show reviews that mention
|bts station||in 54 reviews|
|buffet breakfast||in 301 reviews|
|comfortable bed||in 176 reviews|
|food was great||in 80 reviews|
|friendly staff||in 389 reviews|
|good room||in 225 reviews|
|great location||in 251 reviews|
|great view||in 62 reviews|
|hotel with great||in 250 reviews|
|rooftop bar||in 152 reviews|
|rooms were clean||in 20 reviews|
|swimming pool||in 245 reviews|
|took a long time||in 45 reviews|
|view of the city||in 37 reviews|
The hotel itself is nice, room is clean, location is good enough, price is reasonable.
This is my second time staying here after good impression from previous visit. However, everything was fine until I got problem with air condition during the night. Our room was freezing due to temperature detector was broken or something. During check out next morning, we informed this problem to one staff at front office, her reaction made us even angrier. What we want was just a sincere apology and to let hotel know that they should double check with mechanic in the room before guest check in. But we didn't hear any "sorry" word from her at all, instead, she pointed out that it's our mistake to not calling service during the night. hello??? Then we asked to speak with manager and she said she's the manager. I'm done!!! It was a pity when other staffs and hotel itself are really nice. We really want to come back since we are frequent traveller. (we usually stay minimum 4 nights/ month in Bangkok) But that manager wasn't give hotel a chance.
Universal plugs were a really good point. Beds and pillows wonderfully comfortable Room service food was excellent
The price is kind high
The bed was extremely comfortable and the sky bar was great. Comfortable location, very close to public transport.
Everything was positive
Excellent value for money. Great position, 5 min to BTS and metro, minimarket and ATM right in the front of the hotel. 2 min walk to reach Sukhumvit where there's plenty of shops, restaurant and food stalls. Staff is very friendly and efficient. Breakfast buffet has a wide range of choice and the quality of th food is very high. I would definetly go back.
The Bangkok Hotels Novotel Bangkok Sukhumvit 20 offers easy access to the Sky Train at BTS Asoke and the MRT Sukhumvit Station for guests to move around Bangkok with ease. Terminal 21 Shopping Mall and the Em district area offer nearby shopping options. This air-conditioned hotel is only 12 miles from Suvarnabhumi International Airport and 12 miles from Don Muang Airport. This hotel has 244 smoking and non-smoking rooms for guests to stay in.
There are several room configurations in this family-friendly hotel including executive deluxe rooms, family suites, and executive suites for guests who need extra space. The traditional rooms come with twin or king bed configurations and are decorated with contemporary artwork. Each room has a private bathroom and a large desk for work. Fair-trade bath amenities are provided along with smart pillows, coffeemakers, rain showers, and a day bed couch. An iron and ironing board and a mini-bar are also present in the rooms.
Guests can enjoy dining on site at Sukhumvit Restaurant, which offers dining and beverages while looking out over the city. The Executive Sky Lounge is also present for those in executive rooms. Gourmet Bar offers fine coffee and beer in a rustic yet stylish environment with Craft Beer Hours each evening.
In Balance Fitness Center is found at the hotel and offers a large assortment of equipment including free weights and cardiovascular equipment along with warm-up and space for stretching. Urban Retreat Spa is also at the hotel for those who appreciate extra rest and relaxation.
based on 10,618 reviews
Things to know
- Comfortable beds
- Great reception
- Professional service
- Friendly service
Policies vary by room type and provider.
Reviews about Novotel Bangkok Sukhumvit 20
Most popular landmarks
- Terminal 21 0.8 km
- Lumpini Park 2.4 km
- Patpong Night Market 3.4 km
- Baiyoke Tower II 3.6 km
- Siam Square 3.6 km
- Bangkok Art and Culture Centre 4 km
|Bangkok Suvarnabhumi & other airports||20.7 km|
|Bangkok Don Mueang Intl||20.7 km|