Along with laundry facilities, this smoke-free hotel has a front-desk safe and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall offers 101 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request. The recreational activities listed below are available either on site or nearby; fees may apply.
5.1
Fair
564 reviews
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Amenities at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall
Free Wi-Fi
Free parking
Wi-Fi available in all areas
Flat-screen TV
TV
Cable or satellite TV
Free toiletries
Internet
Pets allowed on request. Charges may apply.
Laundry facilities
Reviews of Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall
5.1
Fair
564 verified ratings
Wonderful
108
Very good
43
Good
56
Okay
36
Fair
53
Mediocre
53
Poor
215
Summary of reviews
Guests say
Most guests expressed significant dissatisfaction with the hotel's cleanliness, citing dirty rooms, unpleasant odors, and lack of cleaning services. Service was also a major issue, with complaints about unhelpful or rude staff, long wait times, and problems with room access. Safety concerns were frequently mentioned, including issues with door locks, feeling unsafe, and incidents involving other guests. While a few reviews noted friendly staff or convenient amenities, the overwhelming sentiment was negative, especially regarding cleanliness, service, and safety.
AI-generated from customer reviews
Safety1.5 out of 10
Service1 out of 10
Cleanliness0.5 out of 10
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4.8/10
4.8 out of 10
287 reviews
5.1/10
5.1 out of 10
167 reviews
6.3/10
6.3 out of 10
36 reviews
4.5/10
4.5 out of 10
1 review
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4.5
Mediocre
Anonymous, Apr 2017
Pros (+) Staff were nice
Cons (-) First room I was put in smelled really bad. After opening a drawer and the refrigerator, I went to the front desk with an arm full of trash (including an open box of condoms, open water bottles, and food). Second room smelled better, but there was still trash in a drawer. Staff obviously needs to be trained on better housekeeping
Location
13858 North US Highway 183, Austin, TX 78750
What's nearby
The Arboretum9.5 km
Lake Travis15.4 km
Contemporary Austin - Laguna Gloria17.3 km
Main Building University of Texas at Austin20.8 km
University of Texas at Austin21 km
Deep Eddy Pool21.2 km
Frank Erwin Center21.9 km
Texas State Capitol22 km
Paramount Theatre22.5 km
Barton Springs22.6 km
Barton Springs Pool22.7 km
ZACH Theatre22.8 km
Policies
Check-in/Check-out
Check in anytime after 15:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Which month has the cheapest rates at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall is January, with an average nightly rate of $80. The most expensive month is June at $147 per night.
FAQs when booking at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall
Where is Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall located?
Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall is located at 13858 North US Highway 183, 21.3 km from the centre of Austin. The Arboretum is the closest landmark to Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall.
When is check-in time and check-out time at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall?
Check-in time is 15:00 and check-out time is 11:00 at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall.
Does Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall offer free Wi-Fi?
How far is Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall from the airport?
Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall is 32.6 km from Austin Bergstrom. Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall is 66.8 km from Killeen Fort Hood Regional.
How does KAYAK find such great Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall hotel deals?
KAYAK scours the web for all room deals available at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall in Austin and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall.
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