Kervansaray Kundu Hotel

Reception personnel is helpful, rooms are clean, swimming pool is very big, the beach is well maintained, Mediterranean was wonderful, the sea-view, as well. The hotel has a fair number of amenities, but not at a 4-star level.

There are only 2 people at the reception desk that speak English - and this is happening throughout Turkey, in general. ALL people working in the tourism industry should learn and have at least a decent communication level in English - it's the 1st language used in the world, everywhere. Even if the hotel is filled-up with Russians (they don't speak English either). No one can speak English there, so expect to make yourself understood via hand signs :):( Food is not great, despite Turkey being famous for that. It's not bad but not great either and it changes very rarely, it's the same food for many days in a row, changes are minor - one would expect more from a 4-star hotel. I would give the hotel 3 stars, not 4, especially if compared to Western Europe / North-American standards. Beer ok, ayran ok, but vodka (and all other booze, in general), sub-standard. Don't expect brand-name drinks, even if they are free of charge for the hotel guests (you can get hammered because of so much booze - vodka, as the hotel is a USSR-oriented one), but with a pretty nasty tummy ache afterwards as well. Ice-cream is available only 3 hours per day, and only 2 flavors. Water-slides are open only 10-12 AM, 2-4 PM, not all day long, as they should. For each and every single charge, the reception personnel should provide a receipt, not wait for the guest to leave, despite asking for one - we were charged 120 Turkish Lira for a sea-view room and no receipt was provided - what is the conclusion ? Fiscal fraud and people cashing in the non-tip money into their own pockets ? Prior to the departure to the airport, we had to pay 100 Lira, when, in fact, at our arrival from the airport to the hotel, we only paid 65. It's a fixed price and it's more expensive - they probably know that you need a cab to go to the airport.

Location ok sea nice

Apart from hotel had bad smell beside the bar and ithink have differnt rates price coz was few people don't fit to be in this hotel according to the price rate which ipay it mean he sell with differnt rate in the end u find strange kind of guest inside the hotel

Family friendly atmosphere with lot of activities to do for everyone. If you are looking for a luxury and relaxing vacation at reasonable price than Kervasaray Kundu beach hotel is your destination.

Everything is good ut I felt hotel need some maintenance in some areas like near dinner hall.