Good to know
|Distance to city centre||0.8 km|
|Nearest airport||Toulouse Blagnac|
|Distance to airport||125.7 km|
|"Clean room, helpful staff, amazing breakfast."||(in 22 reviews)|
|"Excellent breakfast good service silence."||(in 16 reviews)|
|"Room was clean and comfortable."||(in 17 reviews)|
|"no bar or food available after 10pm"||(in 9 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 9 reviews|
|andorra||in 6 reviews|
|bike or a car||in 3 reviews|
|breakfast was good||in 21 reviews|
|food available||in 12 reviews|
|good parking||in 6 reviews|
|good staff||in 36 reviews|
|great location||in 31 reviews|
|info about about travel||in 2 reviews|
|means of transport||in 5 reviews|
|park for motorcycles||in 4 reviews|
|reception officer||in 1 review|
|room was clean||in 33 reviews|
|secure underground||in 4 reviews|
|walking distance||in 21 reviews|
Excellent secure parking for our motorbike although there was an extra charge for this
Breakfast was poor, with dried up eggs that had obviously been put out at start of breakfast and kept warm, very unappetising. Chocolate cereal that had become stuck together. Fresh fruit was good though.
-nice staff -clean & tidy -gym (although you have to pay) -rooms are decent size
-it’s a fair walk away from the centre -room facilities could be improved ... sparse toiletries not enough per person. As a ‘4 star hotel’ would be nice to have a kettle or fridge in the room? - would be good to have a communal TV outside the bar for world sports. As an example, the hotel advertises Premier League Football but the bar was closed on Sunday afternoon so unable to watch anything ....
Only good thing was staff at the breakfast. Lovely ladies!
When you arrive you MUST check in before they let you park in the garage (16.75€). There is absolutely NO SPACE in front of the hotel to leave your car and go check in. I had two small children in the car in the middle of the street, waiting for 20 minutes because receptionists were uninformed and clumsy. How can people who don't know English work at the reception of a hotel? It is not my primary language either, but for a hospitality worker is a must! It took them so long to process each passport and then you have to pay immediately! I said OK, just let me park and get my children out and I will come pay. No! You have to pay NOW! So now I go to get money and they take another customer and I have to wait for them to finish, children still in the car, crying. Perfect. Then they tell me to pay different price - why? They confused the guest and I paid for another customer. Barely said they were sorry. There were two of us customers at the reception so thats how confused they were. So wait again. Then I had to remind them to give me the receipt. When they FINALLY let us park, they sent us around to find the garage which is around the building and not marked at all! So we had to circle the streets because it is one way traffic and go search for it. Only plus is that it was a small garage for big cars like ours. Once inside the room it was big, but with only cold tiles on the floor. TV in the room is soooo small you have to use binoculars to see it. Remote works only if you shake around the batteries a little. Many things were ruined, like holes in the wall. In the evening you can hear EVERYONE and EVERYTHING around you - when somebody goes to toilet, it is like they sit next to you in bed. If they shower, you hear each drop fall. You hear people having intercourse, walking around and talking. Like there are no walls at all! Stay here only if you must! Manager will probably answer with some generic message like to all other bad reviews (thats how much they care).
Good position, comfortable beds and clean room. Decent price.
Expensive parking. Could do with a little renovation, as most environments seem dated.
Room ok. But under bed had not been cleaned for some time.
Man at reception not pleasant, unhelpful and had no idea of customer service.
The Hotel Cérvol, 3 stars, is located near the sports centers of Andorra la Vella. It is located very close to the historic center of Andorra la Vella. Among its facilities we highlight the Buffet Restaurant, our cafeteria, outdoor and indoor parking, TV room and games room (billiards, table football, recreative room) Animals are allowed (it carries an extra charge) The rooms are equipped with TV, safe ( with extra supplement), telephone and bathroom.
Official Hotel Information
based on 2,661 reviews
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Reviews about Hotel Cervol
Most popular landmarks
- Casa de la Vall 0.7 km
- Església de Sant Esteve 0.8 km
- Placa del Poble 0.9 km
- Parc Central 1 km
- Noblesse du Temps Salvador Dalí 1.5 km
- Santa Coloma Church 1.6 km
|Carcassonne Salvaza||102.2 km|
|Perpignan Llabanere||114.1 km|