Prices are in New Zealand Dollars.

Grand Hotel Excelsior

Via Papa Leone X, 84011 Amalfi, Salerno, Italy
+39 089 830 015

Cheapest
rate per night

8.4

Excellent
based on 657 reviews
Grand Hotel Excelsior - Amalfi, Salerno, Italy
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $360
Hotels.com $362
Hotwire $366
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Good to know

Distance to city centre 0.9 km
Location rating 8.1
Nearest airport Naples
Distance to airport 37.9 km

Rooms

Check-in
Check-out

Standard rooms

$360+

Photo
Bed type
Provider
Nightly base price
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Unknown
$360 per night
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Unknown
$362 per night
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Unknown
$366 per night
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Unknown
$413 per night
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Unknown
$423 per night
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Unknown
$589 per night
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Unknown
$608 per night

Double rooms

$387+

Photo
Bed type
Provider
Nightly base price
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Unknown
$387 per night

Reviews

Pros

Cons

Traveller rating

78
41
17
7
0

Time of year

Traveller type

Show reviews that mention

+
amalfi coast in 5 reviews
amalfi town in 25 reviews
amazing views in 47 reviews
breakfast buffet in 35 reviews
dinner menu in 10 reviews
double billed in 4 reviews
great facilities in 17 reviews
great location in 28 reviews
private beach in 40 reviews
room view in 35 reviews
room was comfortable in 6 reviews
shuttle bus in 38 reviews
sizes in 2 reviews
staff were great in 54 reviews
swimming pool in 38 reviews
view is amazing in 11 reviews
worth the money in 10 reviews
  • Excellent
    Sep 2019
    8.3

    Beautiful views, the courtesy bus was amazing and saved us so much money, the beach bar was great as was the pool. Our room was superb, the view from the balcony was amazing and the bathroom looked like it had just been refreshed. The staff were very friendly and helpful. The lunch we had in both the hotel and down the beach bar was good for a snack.

    The choices at breakfast weren’t great and asking for extra money for an omelette was poor. Some of the rules were a bit much, the notice in the minibar saying that it would be removed if you put anything not from the hotel in it was something I have never encountered in all my travels. Some of the decor was a bit dated, our room looked like it had just been redone so it looks like this is something that is being addressed. Finally, there was no glasses in the room. We were given new single use plastic cups everyday (which everyone should really be trying to avoid). When we asked for glasses for a bottle of wine to take to our room we were advised that we couldn’t as it was part of the bar inventory so instead we had to drink our (not cheap) bottle of wine we had bought from the hotel itself with flimsy plastic tumblers. If they simply had a couple of wine glasses and couple of water glasses in the room this couple be easily resolved.

  • Good
    Sep 2019
    7.9

    the breakfast was nice and the location was good

    we spend over one hour trying to get checked out man on desk took money from 3 different cards didn't know what he was doing wife ended up getting no breakfast which was paid for they kept our passports and never gave them back to us when we were leaving we were left and had to return,bit of a attiude from the girl that came in at 8 then

  • Good
    Sep 2019
    7.1

    The great location and scenery

    The room , specially bathroom is a bit tired and old

  • Mediocre
    Sep 2019
    3.8

    the pool, the shuttle service to the beach and amalfi center.

    if you try to reach the property for a request before your stay , i wish you good luck! they don’t answer to their emails, even you send a second email asking if they received an email still no answer. you contact them via booking.com assistant, they reply to the booking.com representative to reach them via phone. then you call them from canada and manage the time zone difference, they don’t answer their phones! dear hotel management, we are on 2019,there are way easier ways to reply to your guests: for example you can simply return to your emails. it is not very convient to say: contact us by phone. we did our checkin around 9:00pm after a long flight, during check in the reception staff asked our passports (which is very normal) and took them, and told us it was gonna take about 20min. to complete our registration. why would that take that long? i told her to take the copy of the passport(its a thing i dont really prefer but no choice) in order not to wait 20min. I never waited 20min. during check in in a hotel. it’s not a birth registration ,it’s just a hotel check in. breakfast below average, poor quality, not too many choices. bed was not comfortable at all. worst concierge ever: no recommendation for a restaurant. boat tours they are referring to are way expensive. they only know about amalfi, nothing about positano or the area. ask for rooms at the main building, if you re taking rooms at the additional section you’ll have to take 2 elevators a bit tiring to go to room each time.

  • Mediocre
    Aug 2019
    3.8

    We sat down when they were clearing some tables and the one Waiter was busy and rude, then a nice woman came to us and asked if we wanted anything, we asked for two cafe lattes and she went to get them. The men then trumped her and told her no...

    They also skipped a line up to serve gentlemen when woman were waiting in line, never returned a pre paid credit card when paying for room bill.

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About

Overview

With a stay at Grand Hotel Excelsior Amalfi in Amalfi, you'll be within a 10-minute drive of Amalfi Cathedral and Amalfi Beach. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Amalfi? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and a meeting room.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 657 reviews

10.0

Bar

8.7

Service

5.3

Vibe

4.9

Comfort

Things to know

  • Great view
  • Good shuttle service

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Free Wi-Fi
Babysitting or child care
Car hire
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Private beach
Storage available
Terrace/Patio
Lift
Business centre
Laundry facilities
Outdoor pool
Hairdryer
Cable or satellite TV
Pets not allowed
Wedding services
Grill
Rooftop
Currency exchange on-site
Hot tub
Express check out

Photos

Grand Hotel Excelsior - Amalfi - Bedroom All photos (22)
Grand Hotel Excelsior - Amalfi - Balcony Balcony (2)
Grand Hotel Excelsior - Amalfi - Banquet hall Banquets (1)
Grand Hotel Excelsior - Amalfi - Bathroom Bathroom (1)
Grand Hotel Excelsior - Amalfi - Bedroom Bedroom (1)

Location

Most popular landmarks

  • Porto di Amalfi Marina Coppola 0.4 km
  • Cappuccini Convento 0.4 km
  • Ancient Arsenals of the Amalfi Republic 0.8 km
  • Duomo di Amalfi 0.8 km
  • Amalfi Beach 0.9 km
  • Museo Della Carta 1 km

Getting Around

Salerno Costa d'Amalfi 26.9 km
Naples 37.9 km
Gragnano Madonna Delle Grazie 11.3 km
Castellammare di Stabia 11.9 km

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