Extended Stay America Washington, D.C. - Alexandria-Landmark

The first room they gave us smelled like smoke. There was a huge bubble, whole and leak in our second ceiling. The third room’s stove didn’t work and the bed was uncomfortable.

The room was clean but the cable was not working at all!

NO FUNCTIONING CABLE. There was no breakfast. I arrived early morning hours and unfortunately booked my room too late in evening. By the time I got there the guy couldn't change the dates and I was charged for another day I didn't even get to use.

Nothing

Stove top didnt work,laundry closed due to repairs,and paid for these amenities also smoke free and it was not smoke free and if they would have put under renovations on websites I wouldn't have went there

Hotel employee was very nice and help me select a room without the smell of fumes from the newly renovated rooms... courteous guest service.

The new rooms were so starkly furnished... The bed looked like a cot although comfortable enough, Laminate flooring in a hotel room was a bit too much to bear. and the towels were well used and very old...

The staff were really friendly - and very helpful

Cleanliness was sub par. TB did not work, holes in the blackout shades (so not very blackout). And there was some cleanliness issues between the hallway and the room itself (vomit in the hallway and pretty bad dancer in the rooms). But the staff was great