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Emirates is always great experience, however, they should reopen their lounge in Istanbul. The IGA lounge is not worth it
Emirates is always great experience, however, they should reopen their lounge in Istanbul. The IGA lounge is not worth it
Same problem with very poor food. Gluten free options can taste great, there is not reason to be give suboptimal meals in this situation.
The food on this flight was just terrible. I have a wheat allergy so when booking I ask for gluten free options. The food given was inedible. The bread rolls were rock hard. Once board I was given one and the only thing I could do was eat the chicken slice and piece of tomato on it. Also given was 4 small cubes of fruit, 2 watermelon and 2 pineapple and a bottle of water. My husband had a regular meal and found his very average. Then the evening meal was also disappointing! Some dried out fish with spinach and 3 sticks of dry white sweet potato. No sauce …. 😳 again, the same fruit and water. The passengers had to wait a long time for the dinner food to be served. My husband just wanted to eat and go to sleep so he was a bit annoyed about that. We got off the plane and I was feeling quite hangry. Not enough food or a good eating experience. Emirates used to be a flight we looked forward to… now we are considering looking at other companies for the future.
On the Dubai-Gatwick flight the only meal options were Beef or Chicken. No vegetarian option. This was a surprise. I would usually order in advance but did not this time. Would have been good to know that a vegetarian meal is not available as a standard meal. Thankfully it was just me travelling, but if I’d had my kids with me that would have been a big problem for us.
Food is really bad, not to the Emirates standards. Coming out of Houston airport is very confusing,
Amazing service and food. However I didn’t get chance to choose my own seat which bothered me a little.
CREW manager was rude and nasty Crew was not friendly either and had discriminatory attitude.
Over all good service but from Dubai to Delhi horrible service. Not happy
My parents travelled through emirates for the first time. They were happy with the service provided and the travel.
Long line at check in. It should be able to move faster.
Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar
Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.
To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.
The crew was great and the food and liquor offerings were good. Seats were a bit cramped. Flight arrived early at destination. That's a plus.
They have misplaced my one checked bag which I have not received in Philadelphia and have lodged complaint with American Airlines, the staff of Indigo was rude with us, at the checking counter, I think she purposely withheld my one of the checked bag, because the American Airlines staff told me that bag was not received at Doha airport. Kindly help me with one of my checked bag to get it. My flight was from Mumbai to Doha and then Doha to Philadelphia.
It was the terrific, I was promoted to businessman class, and the service was amazing.
The 2nd flight from Doha to Mumbai was not of international level expected while booking with Qatar
The flight from Doha to Mumbai with Indigo was worst in my whole life, I had booked tickets with Qatar, but still we had to fly by Indigo , worst flight
Food could be much better. Entertainment needs lot of improvement. The luggage came out open with broken bags. The flight landed at 3:15 PM in US and by the time bags came out it was 5:15 PM or so. Staff at airport was aggressive and not polite.
Fine. Don’t think I would fly with them again
There was nothing I didn’t like, prices a little lower would help
All things were below standard. There were 2 crew on the flights but didn't ask for water. The flight connection was poor for 4 hours.
Flight delay was informed at the last minute. Food quality is not up to Qantas standard I was unable to book an online boarding pass on any of my 6 flights.
The staff we fantastic and seemed to work very well with each other
I was pleasantly surprised with my flight to LA with Qantas. Although seats were not the roomies, service was excellent.
Enjoyed the new possibilities of in flight entertainment. Been awhile since I've flown, and that was a nice surprise. Being able to pick from such a variety was personalized and welcomed.
The crew were amazing - A great job. They made me feel special and valued.
My bag didn’t make it but otherwise it was a great experience.
I was in premium economy. My seat didn’t recline much - it was broken. My phone charger didn’t work.
I find the food in business class is just old and boring, it was once good but now just trying to hard to be "on Trend" with plant based for the minority of people, while those people can order a special meal anyway, while the majority have to suffer and loose a choice. only 2 choices for entree one boring plant based and 4 for main which two were seafood, one was plant based and one meat dish.
Generally good but there wasn’t any staff available when my luggage didn’t appear at baggage claim in Fresno. It took about half an hour to locate a staff member to open up the locked room where it was being kept.
Generally good but there wasn’t any staff available when my luggage didn’t appear at baggage claim in Fresno. It took about half an hour to locate a staff member to open up the room where it was being kept.
They did get us booked on a later flight, but it made us miss our connecting flight. So, we had to stay and another state overnight with no luggage or clothes. Because they kept our luggage at airport for next flight on the next day.
Good movies, iffy pay WiFi, food ok- on time though and that was great!
Flight from CLT to DUS via MUC ticketed by United Airlines and operated by Lufthansa. 2nd leg of flight from MUC to DUS was cancelled and no notification provided. At check in , Lufthansa agents at airport were unable to locate record and wanted us to contact United Airlines directly.
This flight was a code share on Air New Zealand.
Over two hours wait to get wheelchair assistance from arrival to the departure gate for LA was unreasonable even though there appreared to be heavy demand.
Awful…flight was delayed more than 12hrs, missed all connections to Fort Wayne, IN, had to get flight to another city 2 hours from my destination, flight was again delayed by 40 mins because they did not have enough fuel, again missed a connection, finally arrived in Indiana at 11pm…but before my 2 hour drive home, ay, no Five That Our Luggage Never Made On The plane and Still In Chicago
Very good service and very helpful support staff (wheelchair service)
one hour to board connecting flight from frankfurt trying to beat the far Z gate and with immigration of USA ppus waited for delayed boarding in gare for an hour and fly half gour late worst transit im frankfurt this airlines are for profit passengers are victim of dysfunctional airline frankfurt so crowded restroom are too small
Spending 10 hours on a flight with no video or wifi access due to issues per stewardess was not enjoyable nor acceptable. Will follow up directly with the airline as well
Not connecting flights. Missed my flight from Dublin to Liverpool because I arrived at Dublin one hour too late. For this mistake, they offered me a flight from Dublin to Manchester. Thats great and all, but I waste time and money to commute to Liverpool. Be sure to check the time of your connecting flights, because they sure don’t when they sell it to you
Horrible seat allocation. Boarding was slow. Food was average and so was entertainment. The TV terminal didn't work and so had to use remote.
As expected for a BA long haul flight in economy - you get what you pay for. Good leg space, in flight entertainment and food and drink provided. Staff on the return flight (overnight) we're a bit brisk and just wanted to get everyone fed and watered before turning the lights down. We're vegetarian so ordered it separately through the booking, although when we were in flight we realised there was a normal and vegetarian option anyway, and we were given vegan. This is fine, however on the return trip we were told there were no more specially ordered meals left, so be aware in case you have specific dietary requirements.
The layover time was barely 1.30 hrs and the security clearance sucks. I almost missed my flight but for the help of a manger. She held the flight for me. My baggage did not arrive. The entertainment did not work, I had to switch my seat 3 times for different issues. The travel was not fun
American was good / British Airways partner was not as good…
A little more legroom, and maybe a little bit of food
It was truly amazing. I will do it again! Excellent!
I have not used food or entertainment all other services I used were simply excellent. BA crew is always good in service. The BA Crew at anygiven flight is simply amazing.
I was rebooked on Delta. Did not take this flight