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DoubleTree by Hilton Hotel New York City - Chelsea
4 stars

DoubleTree by Hilton Hotel New York City - Chelsea

128 West 29th Street, New York, NY 10001, United States
New York, NY
See location+1 212 564 0994
From
$185
Cheapest

rate per night

7.2
Good
based on 2868 reviews
2,868 reviews

Photos of DoubleTree by Hilton Hotel New York City - Chelsea

About DoubleTree by Hilton Hotel New York City - Chelsea

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

DoubleTree by Hilton - Chelsea provides 4-star accommodation in Chelsea. It also features an express check-in and check-out feature, valet parking and 24-hour room service.

The hotel has recently been refurbished and offers a 24-hour reception, a 24-hour business centre and a car rental desk. In addition, the multilingual staff are available to provide assistance.

DoubleTree by Hilton - Chelsea features contemporary rooms equipped with a flat-screen TV, cable/satellite channels and a hair dryer. They all provide internet access, movies-on-demand and a private bathroom.

Those staying at the hotel can relax at the in-house bar, ideally located for a drink. The on-site restaurant, Chelton's Bar and Grille, serves American and local cuisine. A selection of dining options can also be found in the area.

New York City's attractions, including Empire State Building, Madison Square Park and Madison Square Garden, are easily accessible on foot from DoubleTree by Hilton - Chelsea. Flatiron Building and Pennsylvania Station are within a 10-minute walk.

Latest deals for DoubleTree by Hilton Hotel New York City - Chelsea

Thu 7/11
Fri 8/11
Standard Room
bed type unknown
1 king bed
2 double beds
Queen room
1 queen bed
bed type unknown
1 queen bed
Double room
2 double beds
bed type unknown
bed type unknown
King room
bed type unknown
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at DoubleTree by Hilton Hotel New York City - Chelsea

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Minibar
  • Refrigerator
  • Coffee machine
  • Special diet menus (on request)
  • Vending machine (drinks)
  • Microwave

Media and entertainment

  • Radio
  • Cable or satellite TV
  • Flat-screen TV
  • Shared lounge/TV area
  • TV

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic

Services and conveniences

  • Business centre
  • Express check-out
  • Concierge service
  • Room service
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Heating

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

General

  • Telephone
  • Seating area
  • Storage available

Bathroom

  • Hairdryer
  • Bathrobe

Bedroom

  • Alarm clock
  • Sofa bed

Workspace

  • Laptop safe
  • Fax/photocopying

Outdoor

  • Balcony

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of DoubleTree by Hilton Hotel New York City - Chelsea

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

7.2
GoodBased on 2,868 verified guest reviews

Pros +
Cons -

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K
6.0 Okay
Elevators are a nightmare. Had to wait 15-20 to get an elevator to/from 24th floor. Water was turned off on 2nd day from 1pm-4pm with limited notice (small sign in elevator) that you had to look for to notice. There were no options given on alternative restroom options (I was working from my room that afternoon and on Zoom calls, and had to wait 15 mins for an elevator to take a break, go downstairs and look for a nearby restaurant where I could use a bathroom. Front desk staff was pleasant, but housekeeping and other staff during the water outage were using the elevators and cutting in front of paying guests to use elevators and were not very friendly.. As a Hilton Diamond member with @150 night a year, I have never seen such a lack of organization in any Hilton branded hotel. Rooms were typical size form a NYC mid brand but not well laid out with closet blocking suitcase rack (only place to put it).
E
10.0 Wonderful
Great people make a great experience. Excellent culture and genuinely nice people.
C
4.0 Mediocre
While I understand that space in NY is an issue, these were the tiniest rooms I've seen since my European travels. They were also in a poor state. The bottom bathroom shelf was broken and had broken a tile and the handles on the drawers/cabinet were loose. There were issues with the elevators during our entire stay. Only 2 elevators for 27 floors and 1 was broken for about half of our days. I understand that these are mostly things that cannot be changed but just to give anyone planning a stay here an idea of what they will need to deal with.
E
2.0 Poor
The location was great but the room was very small and had a lot of issues. The curtain was broken, only half of the AC unit works and the shower pressure was awful. After bringing these issues to the front desk, an employee was sent to take a look but could not fix any of the issues; but nothing was done. They did not move our room, they did not give us a discount, just simply “I’m sorry, don’t worry we will fix them for the next guest”.
P
7.7 Good
Pros:Staff
Cons:Location could have been better Rooms could use updating
C
7.4 Good
Pros:Great location
Cons:EVERYTHING IS SMALL. Small rooms, small elevators. Just Small. Clean but Small
S
10.0 Wonderful
Pros:This hotel is good location
Cons:The elevator
A
10.0 Wonderful
Pros:It was near majority of my attractions!! Subway was nearby!!
Cons:Nothing
A
6.0 Okay
Pros:It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.
Cons:The hotel is wedged into the middle of a busy block. There are only 2 elevators which have to be shared among guests and employees trying to clean the rooms. Going up and down at peak periods requires a lot of patience. As well, the room is very small (though likely ok by New York standards). With two of us and suitcases, it was a very tight squeeze around the room. The A/C fan blows freezing cold air, while under the blankets, you sweat.
A
10.0 Wonderful
Pros:Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!

Location

128 West 29th Street, New York, NY 10001

What's nearby

  • Empire State Building0.5 km
  • Bryant Park1 km
  • New York Public Library1 km
  • High Line1.1 km
  • Grand Central Terminal1.3 km
  • Times Square1.4 km
  • Broadway1.6 km
  • Rockefeller Center1.7 km
  • Washington Square Park1.9 km
  • Museum of Modern Art2 km
  • Fifth Avenue3 km
  • Frick Collection3.4 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about DoubleTree by Hilton Hotel New York City - Chelsea

Low season

December

High season

May

Average price (weeknight)

$580
Cheapest month to stay with an average 10% drop in price.
Most expensive month to stay with an average 10% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at DoubleTree by Hilton Hotel New York City - Chelsea

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at DoubleTree by Hilton Hotel New York City - Chelsea

  • If you’re after a cheap room at DoubleTree by Hilton Hotel New York City - Chelsea, then you should consider staying during the low season. The cheapest deals can generally be found in December and May.
  • The cheapest price a room at DoubleTree by Hilton Hotel New York City - Chelsea was booked for on KAYAK in the last 2 weeks was $519, while the most expensive was $519.
  • How long should you stay at DoubleTree by Hilton Hotel New York City - Chelsea? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at DoubleTree by Hilton Hotel New York City - Chelsea

  • Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

    DoubleTree by Hilton Hotel New York City - Chelsea is located at 128 West 29th Street in Chelsea, 1.1 km from the centre of New York. Empire State Building is the closest landmark to DoubleTree by Hilton Hotel New York City - Chelsea.

  • When is check-in time and check-out time at DoubleTree by Hilton Hotel New York City - Chelsea?

    Check-in time is 16:00 and check-out time is 11:00 at DoubleTree by Hilton Hotel New York City - Chelsea.

  • Does DoubleTree by Hilton Hotel New York City - Chelsea offer free Wi-Fi?

    Yes, DoubleTree by Hilton Hotel New York City - Chelsea offers free Wi-Fi.

  • How far is DoubleTree by Hilton Hotel New York City - Chelsea from the airport?

    DoubleTree by Hilton Hotel New York City - Chelsea is 2.7 km from New York Skyports SPB.

  • How does KAYAK find such great DoubleTree by Hilton Hotel New York City - Chelsea hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton Hotel New York City - Chelsea in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Hotel New York City - Chelsea and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Hotel New York City - Chelsea.

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Good to know

Value for money

7.0

Distance to city centre

1.1 km

Nearest airport

New York LaGuardia

Distance to airport

10.5 km