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Cebu Pacific customer reviews
7.0
Based on 240 verified guest reviews
7.5Crew
7.0Boarding
6.2Food
6.8Comfort
5.8Entertainment
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Cons:Horrible experience.. Will never fly this airline
Pros:Everyone is profession and the food is great. The value is spot on!
Pros:On board Staff was great. Made everyone as comfortable as possible.
Cons:Agent misquoted me overweight baggage charge by half. The service agent that had to break the news to me was horrified. I paid as much for the bag as the original flight. Seats were very tight. ( I am 6'1") Next time I will fly a regular airline for the same price that I spent. Pay for bag. Pay for insurance pay for food and drink on an international flight. So wrong.
The seats are too cramped, there is barely enough room to shift weight. This could be easy to endure in a one-hour flight, but not more than that. The crew did not clean up shortly after meals. The tray table remained open because of the meal and ate up what is left of the little seating space. The crew were just idling by for 45 minutes before they collected the trash. The airline did not inspect carry-on luggage. Most of the passengers brought too many bags, too large and/or over the weight limit. This undermines safety and discourages those who pay extra for checked bags just to comply with the airline regulations. If the airline is not inspecting carry-on luggage, why should I pay more just to check in some bags?
Pros:I like it because I arrived in Hong Kong earlier than the time we expect. So well done!
Cons:N/A
Pros:Friendly crew, quick boarding, landed ahead of schedule!
Cons:The cabin temperature was too cold!!
Cons:Limited luggage
Pros:Safety
Cons:Delays
Pros:Flgiht staff always nice
Cons:The cebu gate staff were awful, uninterested, never made announcemnts and as usual it was a cattle call to board. Rows were not followed. The sandwich i had paid for was all dry bread..it was awful.
Pros:Nothing!
Cons:Flight time was changed from Sunday 6pm to Monday 4am! No space between rows on the flight to Singapore, EXTREMELY incomfortable!
Cebu Pacific flight status
Sat 5/4
Cebu Pacific route map – Which destinations does Cebu Pacific fly to?
Find out which destinations you can fly to direct with Cebu Pacific by entering your departure airport. If you want to know whether Cebu Pacific flies a certain route, enter both the departure and destination airport before hitting search.Sat 5/4
All Cebu Pacific flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|---|---|
| 486 | Bacolod (BCD) | Manila (MNL) | 1h 25m | • | • | • | • | • | • | • |
| 932 | Bangkok (BKK) | Manila (MNL) | 3h 35m | • | • | • | • | • | • | • |
| 560 | Cebu City (CEB) | Manila (MNL) | 1h 40m | • | • | • | • | • | • | • |
| 197 | Cauayan (CYZ) | Manila (MNL) | 1h 10m | • | • | • | • | • | • | • |
| 630 | Dumaguete City (DGT) | Manila (MNL) | 1h 35m | • | • | • | • | • | • | • |
| 704 | Dipolog (DPL) | Manila (MNL) | 1h 45m | • | • | • | • | • | • | • |
| 745 | Hanoi (HAN) | Manila (MNL) | 3h 35m | • | • | • | • | • | • | • |
| 149 | Hong Kong (HKG) | Angeles City (CRK) | 2h 10m | • | • | • | • | • | • | • |
| 113 | Hong Kong (HKG) | Manila (MNL) | 2h 25m | • | • | • | • | • | • | • |
| 185 | Incheon (ICN) | Manila (MNL) | 4h 15m | • | • | • | • | • | • | • |
| 458 | Iloilo City (ILO) | Manila (MNL) | 1h 30m | • | • | • | • | • | • | • |
| 332 | Kalibo (KLO) | Manila (MNL) | 1h 20m | • | • | • | • | • | • | • |
| 485 | Manila (MNL) | Bacolod (BCD) | 1h 25m | • | • | • | • | • | • | • |
| 931 | Manila (MNL) | Bangkok (BKK) | 3h 30m | • | • | • | • | • | • | • |
| 559 | Manila (MNL) | Cebu City (CEB) | 1h 40m | • | • | • | • | • | • | • |
| 196 | Manila (MNL) | Cauayan (CYZ) | 1h 5m | • | • | • | • | • | • | • |
| 744 | Manila (MNL) | Hanoi (HAN) | 3h 30m | • | • | • | • | • | • | • |
| 112 | Manila (MNL) | Hong Kong (HKG) | 2h 40m | • | • | • | • | • | • | • |
| 186 | Manila (MNL) | Incheon (ICN) | 4h 15m | • | • | • | • | • | • | • |
| 331 | Manila (MNL) | Kalibo (KLO) | 1h 20m | • | • | • | • | • | • | • |
| 803 | Manila (MNL) | Singapore (SIN) | 3h 50m | • | • | • | • | • | • | • |
| 506 | Manila (MNL) | Tuguegarao City (TUG) | 1h 10m | • | • | • | • | • | • | • |
| 821 | Manila (MNL) | Virac (VRC) | 1h 10m | • | • | • | • | • | • | • |
| 804 | Singapore (SIN) | Manila (MNL) | 4h 20m | • | • | • | • | • | • | • |
| 505 | Tuguegarao City (TUG) | Manila (MNL) | 1h 20m | • | • | • | • | • | • | • |
| 822 | Virac (VRC) | Manila (MNL) | 1h 15m | • | • | • | • | • | • | • |
| 858 | Zamboanga City (ZAM) | Manila (MNL) | 2h 0m | • | • | • | • | • | • | • |
| 962 | Davao City (DVO) | Manila (MNL) | 2h 5m | • | • | • | • | • | • | • |
| 961 | Manila (MNL) | Davao City (DVO) | 2h 10m | • | • | • | • | • | • | • |
| 449 | Manila (MNL) | Iloilo City (ILO) | 1h 25m | • | • | • | • | • | • | |
| 150 | Angeles City (CRK) | Hong Kong (HKG) | 2h 15m | • | • | • | • | • | • | • |
| 405 | Laoag (LAO) | Manila (MNL) | 1h 15m | • | • | • | • | • | • | • |
| 703 | Manila (MNL) | Dipolog (DPL) | 1h 45m | • | • | • | • | • | • | • |
| 922 | Manila (MNL) | Fukuoka (FUK) | 4h 5m | • | • | • | • | • | • | • |
| 404 | Manila (MNL) | Laoag (LAO) | 1h 20m | • | • | • | • | • | • | • |
| 5038 | Manila (MNL) | Nagoya (NGO) | 4h 20m | • | • | • | • | • | • | • |
| 5054 | Manila (MNL) | Tokyo (NRT) | 4h 35m | • | • | • | • | • | • | • |
| 373 | Manila (MNL) | Roxas City (RXS) | 1h 15m | • | • | • | • | • | • | • |
| 5039 | Nagoya (NGO) | Manila (MNL) | 4h 35m | • | • | • | • | • | • | • |
| 5055 | Tokyo (NRT) | Manila (MNL) | 5h 10m | • | • | • | • | • | • | • |
| 374 | Roxas City (RXS) | Manila (MNL) | 1h 15m | • | • | • | • | • | • | • |
| 751 | Manila (MNL) | Ho Chi Minh City (SGN) | 2h 50m | • | • | • | • | • | • | • |
| 752 | Ho Chi Minh City (SGN) | Manila (MNL) | 2h 55m | • | • | • | • | • | • | • |
| 923 | Fukuoka (FUK) | Manila (MNL) | 4h 10m | • | • | • | • | • | • | • |
| 409 | Manila (MNL) | Bandar Seri Begawan (BWN) | 2h 30m | • | • | • | • | |||
| 827 | Osaka (KIX) | Manila (MNL) | 4h 25m | • | • | • | • | • | ||
| 828 | Manila (MNL) | Osaka (KIX) | 4h 20m | • | • | • | • | • | ||
| 897 | Manila (MNL) | Boracay (MPH) | 1h 10m | • | • | • | • | • | • | • |
| 651 | Manila (MNL) | Tacloban City (TAC) | 1h 35m | • | • | • | • | • | • | • |
| 898 | Boracay (MPH) | Manila (MNL) | 1h 10m | • | • | • | • | • | • | • |
| 652 | Tacloban City (TAC) | Manila (MNL) | 1h 35m | • | • | • | • | • | • | • |
| 849 | Manila (MNL) | Zamboanga City (ZAM) | 2h 0m | • | • | • | • | • | • | • |
| 915 | Angeles City (CRK) | Boracay (MPH) | 1h 10m | • | • | • | • | • | • | • |
| 916 | Boracay (MPH) | Angeles City (CRK) | 1h 15m | • | • | • | • | • | • | • |
| 5757 | Da Nang (DAD) | Manila (MNL) | 2h 50m | • | • | • | ||||
| 5756 | Manila (MNL) | Da Nang (DAD) | 3h 0m | • | • | • | ||||
| 282 | Denpasar (DPS) | Manila (MNL) | 4h 15m | • | • | • | ||||
| 281 | Manila (MNL) | Denpasar (DPS) | 4h 15m | • | • | • | ||||
| 40 | Sydney (SYD) | Manila (MNL) | 8h 40m | • | • | • | • | • | ||
| 39 | Manila (MNL) | Sydney (SYD) | 8h 25m | • | • | • | • | • | ||
| 410 | Bandar Seri Begawan (BWN) | Manila (MNL) | 2h 20m | • | • | • | ||||
| 309 | Guangzhou (CAN) | Manila (MNL) | 2h 45m | • | • | • | ||||
| 308 | Manila (MNL) | Guangzhou (CAN) | 2h 50m | • | • | • | ||||
| 685 | Manila (MNL) | Panglao (TAG) | 1h 40m | • | • | • | • | • | • | • |
| 686 | Panglao (TAG) | Manila (MNL) | 1h 45m | • | • | • | • | • | • | • |
| 50 | Melbourne (MEL) | Manila (MNL) | 8h 45m | • | • | • | ||||
| 49 | Manila (MNL) | Melbourne (MEL) | 8h 20m | • | • | • | ||||
| 156 | Cebu City (CEB) | Angeles City (CRK) | 1h 30m | • | • | • | ||||
| 229 | Cebu City (CEB) | Puerto Princesa (PPS) | 1h 25m | • | • | • | ||||
| 261 | Iloilo City (ILO) | Puerto Princesa (PPS) | 1h 10m | • | • | • | ||||
| 230 | Puerto Princesa (PPS) | Cebu City (CEB) | 1h 20m | • | • | • | ||||
| 262 | Puerto Princesa (PPS) | Iloilo City (ILO) | 1h 10m | • | • | • | ||||
| 164 | Cebu City (CEB) | Iloilo City (ILO) | 0h 50m | • | • | • | ||||
| 696 | Cagayan de Oro (CGY) | Iloilo City (ILO) | 1h 0m | • | • | • | ||||
| 4303 | Angeles City (CRK) | Cebu City (CEB) | 1h 30m | • | • | • | ||||
| 165 | Iloilo City (ILO) | Cebu City (CEB) | 0h 55m | • | • | • | ||||
| 695 | Iloilo City (ILO) | Cagayan de Oro (CGY) | 1h 0m | • | • | • | ||||
| 240 | Cebu City (CEB) | Hong Kong (HKG) | 2h 55m | • | • | • | • | • | • | • |
| 241 | Hong Kong (HKG) | Cebu City (CEB) | 2h 55m | • | • | • | • | • | • | • |
| 310 | Manila (MNL) | Taipei City (TPE) | 2h 15m | • | • | • | • | • | • | • |
| 647 | Manila (MNL) | Puerto Princesa (PPS) | 1h 30m | • | • | • | • | • | • | • |
| 648 | Puerto Princesa (PPS) | Manila (MNL) | 1h 35m | • | • | • | • | • | • | • |
| 15 | Dubai (DXB) | Manila (MNL) | 9h 15m | • | • | • | • | • | • | • |
| 14 | Manila (MNL) | Dubai (DXB) | 9h 50m | • | • | • | • | • | • | • |
| 788 | Butuan (BXU) | Manila (MNL) | 1h 45m | • | • | • | • | • | • | |
| 787 | Manila (MNL) | Butuan (BXU) | 1h 50m | • | • | • | • | • | • | |
| 631 | Manila (MNL) | Dumaguete City (DGT) | 1h 35m | • | • | • | • | • | • | • |
| 311 | Taipei City (TPE) | Manila (MNL) | 2h 35m | • | • | • | • | |||
| 386 | Cagayan de Oro (CGY) | Manila (MNL) | 1h 45m | • | • | • | • | • | • | • |
| 326 | Daraga (DRP) | Manila (MNL) | 1h 15m | • | • | • | • | • | • | • |
| 385 | Manila (MNL) | Cagayan de Oro (CGY) | 1h 50m | • | • | • | • | • | • | • |
| 325 | Manila (MNL) | Daraga (DRP) | 1h 10m | • | • | • | • | • | • | • |
| 537 | Angeles City (CRK) | Singapore (SIN) | 3h 35m | • | • | • | ||||
| 538 | Singapore (SIN) | Angeles City (CRK) | 4h 5m | • | • | • | ||||
| 781 | Manila (MNL) | Ozamiz (OZC) | 1h 50m | • | • | • | • | • | • | • |
| 782 | Ozamiz (OZC) | Manila (MNL) | 1h 45m | • | • | • | • | • | • | • |
| 603 | Cebu City (CEB) | Davao City (DVO) | 1h 15m | • | • | • | • | |||
| 604 | Davao City (DVO) | Cebu City (CEB) | 1h 15m | • | • | • | • | |||
| 132 | Cebu City (CEB) | Boracay (MPH) | 1h 5m | • | • | • | • | • | • | |
| 133 | Boracay (MPH) | Cebu City (CEB) | 1h 0m | • | • | • | • | • | • | |
| 944 | Bangkok (BKK) | Angeles City (CRK) | 3h 30m | • | • | • | • | • | ||
| 943 | Angeles City (CRK) | Bangkok (BKK) | 3h 25m | • | • | • | • | • | ||
| 548 | Singapore (SIN) | Cebu City (CEB) | 4h 5m | • | • | • | • | • | • | • |
| 842 | Sanga-Sanga (TWT) | Zamboanga City (ZAM) | 1h 0m | • | • | • | • | • | • | • |
| 841 | Zamboanga City (ZAM) | Sanga-Sanga (TWT) | 0h 55m | • | • | • | • | • | • | • |
| 128 | Cebu City (CEB) | Incheon (ICN) | 4h 40m | • | • | • | • | • | • | • |
| 547 | Cebu City (CEB) | Singapore (SIN) | 3h 45m | • | • | • | • | • | • | • |
| 129 | Incheon (ICN) | Cebu City (CEB) | 4h 40m | • | • | • | • | • | • | • |
| 5068 | Angeles City (CRK) | Tokyo (NRT) | 4h 20m | • | • | • | • | |||
| 5069 | Tokyo (NRT) | Angeles City (CRK) | 4h 50m | • | • | • | • | |||
| 760 | Jakarta (CGK) | Manila (MNL) | 4h 35m | • | • | • | • | • | • | |
| 985 | Angeles City (CRK) | Davao City (DVO) | 2h 0m | • | • | • | • | |||
| 986 | Davao City (DVO) | Angeles City (CRK) | 2h 0m | • | • | • | • | |||
| 996 | General Santos (GES) | Manila (MNL) | 2h 10m | • | • | • | • | • | • | |
| 759 | Manila (MNL) | Jakarta (CGK) | 4h 10m | • | • | • | • | • | • | |
| 995 | Manila (MNL) | General Santos (GES) | 2h 10m | • | • | • | • | • | • | |
| 435 | Cebu City (CEB) | Zamboanga City (ZAM) | 1h 10m | • | • | • | • | • | ||
| 436 | Zamboanga City (ZAM) | Cebu City (CEB) | 1h 5m | • | • | • | • | • | ||
| 251 | Cebu City (CEB) | General Santos (GES) | 1h 15m | • | • | • | • | |||
| 252 | General Santos (GES) | Cebu City (CEB) | 1h 15m | • | • | • | • | |||
| 248 | General Santos (GES) | Iloilo City (ILO) | 1h 20m | • | • | • | • | |||
| 247 | Iloilo City (ILO) | General Santos (GES) | 1h 20m | • | • | • | • | |||
| 517 | Davao City (DVO) | Zamboanga City (ZAM) | 1h 5m | • | • | • | ||||
| 518 | Zamboanga City (ZAM) | Davao City (DVO) | 1h 5m | • | • | • | ||||
| 5062 | Cebu City (CEB) | Tokyo (NRT) | 5h 5m | • | • | • | ||||
| 5063 | Tokyo (NRT) | Cebu City (CEB) | 5h 10m | • | • | • | ||||
| 502 | Kuala Lumpur (KUL) | Manila (MNL) | 4h 20m | • | • | • | • | • | ||
| 718 | Davao City (DVO) | Iloilo City (ILO) | 1h 20m | • | • | • | • | |||
| 719 | Iloilo City (ILO) | Davao City (DVO) | 1h 10m | • | • | • | • | |||
| 678 | Manila (MNL) | Shanghai (PVG) | 3h 55m | • | • | |||||
| 363 | Macau (MFM) | Manila (MNL) | 2h 15m | • | • | • | ||||
| 501 | Manila (MNL) | Kuala Lumpur (KUL) | 4h 0m | • | • | • | • | |||
| 362 | Manila (MNL) | Macau (MFM) | 2h 20m | • | • | • | ||||
| 679 | Shanghai (PVG) | Manila (MNL) | 3h 50m | • | • | |||||
| 2591 | Bacolod (BCD) | Davao City (DVO) | 1h 15m | • | • | |||||
| 2590 | Davao City (DVO) | Bacolod (BCD) | 1h 15m | • | • |
Top Cebu Pacific flight routes
Top airports served by Cebu Pacific
- Manila Ninoy Aquino Intl Airport (MNL)
- Cebu City Mactan Intl Airport (CEB)
- Davao City Francisco Bangoy Airport (DVO)
- Iloilo City Mandurriao Airport (ILO)
- Boracay Godofredo P. Ramos Airport (MPH)
- Cagayan de Oro Laguindingan Airport (CGY)
- Angeles City Clark Intl Airport (CRK)
- Puerto Princesa Airport (PPS)
- Bacolod Airport (BCD)
- Zamboanga City Airport (ZAM)
- Hong Kong Intl Airport (HKG)
- Tacloban City D.Z. Romualdez Airport (TAC)
- General Santos Intl Airport (GES)
- Singapore Changi Airport (SIN)
- Panglao Bohol–Panglao Intl Airport (TAG)
Cebu Pacific contact information
- 5JIATA code
- +632-7020-888Call
- cebupacificair.comVisit
Overview of Cebu Pacific
A budget-friendly airline that is based out of the Philippines, Cebu Pacific travels to over 50 destinations, with 27 of them being international. For those that would like to go somewhere in the Middle East, they can choose from countries like Saudi Arabia and the United Arab Emirates. If they would rather travel throughout Asia, examples of destinations include Cambodia, Vietnam, and China.
When flying with this airline, all travelers have Economy tickets. With an Economy ticket, travelers will be provided with certain perks and amenities, including the right to have a small carry-on bag in the cabin, basic snacks and beverages throughout the duration of the flight, and access to whatever in-flight entertainment is provided on the specific plane. Checked luggage and alcoholic beverages are not provided free of charge.
Cebu Pacific maintains a codeshare agreement with Garuda Indonesia in order to help provide additional flights. Along with other airlines, such as Tigerair and Vanilla Air, it is a member of the Value Alliance, the world’s only budget airline alliance. Additionally, it has its own subsidiary airline, which is Tigerair Philippines.
Out of the 53 planes that compose Cebu Pacific’s fleet, all of them are some type of Airbus. The Airbus A320-200 is most commonly used by the company, as it was specifically created for medium-range flights and is ideal for voyages between neighboring countries. For longer trips, such as between two different continents, the Airbus A330-300 is used instead, as it can fit up to 436 passengers and has a large fuel capacity that makes it perfect for long-haul flights.
Cebu Pacific information
| IATA code | 5J |
|---|---|
| Routes | 158 |
| Top route | Davao City to Manila |
| Airports served | 51 |
| Top airport | Manila Ninoy Aquino Intl |
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