Guests overwhelmingly praise the hotel's excellent location, with many highlighting its proximity to the beach, beautiful views, and access to nearby attractions and restaurants. The service and staff friendliness are also appreciated by several guests. However, a major recurring complaint is the high noise level due to thin walls, making rooms less private and sometimes disruptive. Breakfast receives mixed feedback, with some finding it plentiful and others basic or wishing for longer hours. Cleanliness is generally acceptable, though a few guests noted issues. Overall, the location and service stand out as the hotel's strongest points.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Breakfast5 out of 10
Cleanliness4 out of 10
Noise Level0.5 out of 10
All reviews
10
Wonderful
Olivia, Jul 2026
Pros (+) The beach was accessible through the hotel, the rooms were cleaned everyday and bedsheets and towels were clean, the staff were friendly and helpful
6.0
Okay
Shelby, Jul 2026
Pros (+) The room was clean
Cons (-) I would’ve liked the partial sea view on the website to be more clearer, we could hardly see any sea view from our room and was mainly looking at a trees. We also were not aware of the fact that there were two separate buildings, I did not think that was well portrayed on the website, one building is directly on the water the other is across the street. The place is also pretty outdated but it was...
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10
Wonderful
Marwa, Jul 2026
Pros (+) The location the staff the food
Cons (-) Nothing all was good
9.0
Wonderful
Sandra, Jul 2026
Pros (+) Staff was incredibly lovely. Came here for the second time and will be back anytime I come to the island. Great location and stunning views. Even the shows they had at the pool were incredible.
5.0
Fair
Erza, Jun 2026
Pros (+) Location
10
Wonderful
Charlotte, Jun 2026
Pros (+) The location and facilities was amazing! Great sized rooms and amazing staff. Couldn’t have been better !
Cons (-) The AC and fan in room didn’t work at all so was very hot throughout the night
9.0
Wonderful
Emily, Jun 2026
Pros (+) This hotel is THE one if you are looking for a room with a view over Cala Santanyi! I stayed top floor with views overlooking the beach and it was magical. The staff were so friendly and even surprised me with a complimentary bottle of Cava for my birthday. The room was spacious, comfortable beds and a nice spacious bathroom. I would stay again!
Cons (-) Noisy guests can be heard through the thin walls sadly and smoking being allowed on room balconies was not pleasant. The bathroom shower screen did not fully extend to cover the bathtub so water got all over the floor on my first use. There is no air conditioning, but a fan meant the room kept nice and cool.
