Guests consistently praised the hotel's excellent location near the port and ferry, highlighting the convenience for travel. The staff and service were frequently described as friendly, professional, and attentive, with several guests noting exceptional housekeeping and restaurant service. The pool, especially with its views, was a standout feature for many. However, cleanliness was a concern in some older rooms and common areas, with multiple mentions of dirty carpets, bathrooms, and dated facilities. The restaurant and breakfast generally received positive feedback, though a few guests desired more variety. Overall, the positives centered on location, service, and amenities like the pool and restaurant.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Pool9 out of 10
Restaurant8.5 out of 10
Cleanliness3.5 out of 10
All reviews
9.0
Wonderful
Marcelle, Jul 2026
Pros (+) View and everything but the room was not of the new ones
Cons (-) See above
9.0
Wonderful
Jean, Jul 2026
Pros (+) Location was spot on Breakfast was great
Cons (-) No comment
8.0
Very good
Victor, Jul 2026
Cons (-) First day it was disappointed, as lift not working and electricity goes on and off. But all the rest was excellent.
6.0
Okay
Marie, Jun 2026
Pros (+) The property is nice and I like the location it is not my first time I booked again because I like it
Cons (-) It was an accident I think the electricity shortage and it was for all gozo but we had a hard night without AC .the team is very nice except the lady who was at the reception Monday 29 June morning she wasn’t nice at all
7.0
Good
Sally, Jun 2026
Pros (+) We were upgraded and the suite was lovely. Overlooked the harbour The actual swimming pool was lovely with stunning views
Cons (-) Would have been nice if someone had helped us take our luggage to our room. We didnt like the pool area with the artificial grass, felt it was tacky and was very very hot underfoot. Also if you went to the pool area later in the day there werent enough sunbeds available that had parasols. Although the hotel was very clean some of the corridors were very smelly, probably drains. The bath towels wer...
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3.0
Poor
Kim, Jun 2026
Pros (+) The only things I liked were the staff as they were very nice , the food was really good and the pool was beautiful
Cons (-) Rooms are very outdated , not clean as we found loads of cobwebs and flies in the room also when we changed the room as it was filled with flies they gave us another room and the drain of the bath was stuck when we managed to open it black bits started floating in the bath from the drain.
6.0
Okay
Helen, Jun 2026
Pros (+) The receptionist at checkin and checkout was extremely sweet and helpful. The views are absolutely amazing and the pool is large with even more clear views.
Cons (-) The powercut coming and going on our last night. From 9.30pm to 7.30am there was a constant flickering of electricity coming and going. Seems to have been the whole locality. No air-conditioning for the whole night. I was disappointed that no type of compensation was offered
10
Wonderful
Desiree, Jun 2026
Pros (+) room was excellent
Cons (-) the lift to the parking
9.0
Wonderful
Paul, Jun 2026
Pros (+) The staff were polite, professional and always willing to help. Location from fast ferry port was only 10 mins walk. Area was peaceful and beautiful
Cons (-) Local white can drivers ride, aggressive and more expensive than Bolt or Uber
