B&B Florens

In its location, ambience and architecturally, the Florens blends in with the old charm of the Old City. It couldn't be better situated, being only a couple hundred meters from the bus and railway station and the same distance from the heart of the old city. It's controlled access outer gate leading into its courtyard, the cobblestone street on which it is situated and its older, heritage look both inside and out endow it with the kind of eastern European charm one would hope for. The interior ambience is simple, quiet---indeed, bordering on that of a cloister, since it was virtually silent and no other guests were visible, save fleetingly. So, I had a restful night's sleep each of the nights I was there.

It is incomprehensible to me how mentioning anything I didn't like about the hotel could not be construed as a complaint--especially if it's about service, since the common denominator in dislikes and complaints is dissatisfaction and a suggestion that something be done about it--"complaint" being voiced dissatisfaction. Still, I suppose that "complaint" may more strongly suggest "ad hominem", interpersonal and subjective issues. That said, it should be mentioned that the reception staff fellow, "Otto", provided very helpful, well-informed and courteous service. Another staff member did not, and basically treated me more like an inmate to be peremptorily scolded than as a paying guest. Also, note: no female visitors allowed.

good

no shampoo!