Radisson Blu Udaipur Palace Resort & Spa

Looks pretty, has nice spa and restaurant facilities. The staff are lovely.

A lake view room cost more money, so you expect a good view, instead you get the tiny edge of the lake that looks like a pond. There are extraordinarily large taxes on the accomodation bills (23% in total) on top of the normal booking which isn’t clearly indicated on the booking.com site. Further taxes occur with in the hotel- a massage that is 5000rs costs 6000rs after tax. The food bill has an accumulation of 48% tax added to it inclusive of alcohol and multiple fat taxes. The rooms are not worth the money. When you spend up to $300AUD for a room and get dirty bath tubs, scratched and stain walls and bed head and no view. This is most definitely not worth the money, and was the most expensive and terrible experience we had in India.

The property is very beautifully constructed. The suites have a very luxurious look and feel to them. Food ordered to the room was very well prepared and exceeded expectations. The lobby is very grand and a select few members of the check-in staff were very welcoming.

EXTREMELY unpleasant check-in. We were initially not offered the type of room we had booked and for a very long time, the check-in staff tried REALLY hard to downgrade our room type but for the same rate. The first room we were offered had 2 single/twin beds instead of a full size or above that we had booked. On strongly refusing to accept the room, we were offered another room which was in a very bad condition (bathtub was ruined & unusable) and had two or more REALLY big bugs in it. Despite our frustration and 2 hours having passed just for check-in, the staff still tried to downgrade our booking by now offering us a cabana instead. This is when we decided we had had enough and expressed our desire to cancel the booking and report our bad experience. We were finally offered a suite for our stay at this point which compensated our extreme disappointment to some extent.