best location and service.
the best was the location, this is out of question, amazinf spot, but for the price thge hoytel was just ok, and the service just ok as well
there is nothing really bad but to my advice trhe people working there do not know thar tjere is alot of unemployement now in Europe.........
Located close to the Spanish Steps
It is a pleasant hotel over all , the roof top cocktail bar and the breakfast areas are in keeping and enjoyable ares of the hotel , but there are areas within the hotel starting to need a little attention .
This hotel is rated 5 star and I expect it to perform to it ratings , it fell short of its ratings ,compering with many other 5 star hotel I have stated in , hence to the value.
Hotel is stylish and clean and there's an old world grandeur about it which I liked. Bed was very comfortable and restaurant area on second floor was very pretty.
I enjoyed my stay overall. Room and bathroom assigned to us were just slightly too small I think. But otherwise it was fine. We discovered that there is a lift that takes you up and down the Spanish Steps too late. The hotel staff did not tell us about it which I found odd. Although the hotel is central, psychologically, the thought of all those steps is a little offputting - it's not the sort of hotel you feel you can just nip back up to in a minute. I think the hotel should at least inform you about the lift on your arrival.
The most important thing about this hotel is its location. It is located exactly on the Spanish Steps
I thought the rooms were small and were overpriced.
small room very small bathroom not a 5 star room lucky to rate 3
Excellent staff--especially the duty managers and concierge staff.
While our room was very comfortable, it was a tad smallish (appeared to be built for a single bed yet had a king wedged into it.)
hotel staff,cleanliness,posision in Rome
The price was very hi for the offer.I accepted trough booking.com because of transcripcion and pictures, witch vere unapropriate. This is second time the same thing with booking.com reservation.First time hapened with Hotel Starhotels Splendid in Milan!! You should do something.
I loved everything about the hotel. The rooms were great and the beds were sooo comfortable. We had been in Italy for a couple weeks and it was the best place we stayed at!!
Policies vary by room type and provider.