It’s not true all inclusive
Worst service, we paid extra for beachfront room and was not given, went to front desk spoke to Jennifer answer given was they are sold out, she has no customer service skill and absolutely rude. They did not solve our issues and room smells like sewage spoke to Ramona about smell she said she will take care of it but when we got to room in the evening nothing was done. There were few staff members who went above and beyond. Same food served everyday, which is disappointing for all inclusive. Will not stay there again. Turks and Caicos Islands is absolutely gorgeous, will go there agin but will stay at different hotel.
Wesley (who works at the restaurant and is the sailing instructor) and Tina (the security guard ) and others really went out of their way to make sure anything I needed was provided and that my stay there was excellent. The staff is amazing!
Beautiful pool area, beautiful beach and water. Close to town for biking.
Too many people valentines weekend and too many children. We had to leave on Wednesday and noticed all the familys and children left too and we might have enjoyed more adult time and not as many umbrellas on the beach after Wednesday if we had been able to stay the whole week.
Perfect location on beautiful beach
Food was excellent- never had a bad meal. Great beach with good lounge chair available. Staff was excellent Provides dinner on the beach if you prefer They make great exotic drinks Room cleaned every day early or later if requested
Studio room was smaller than expected for the money Needed more entertainment for the evenings on property Taxi service was expensive- charged by the person
The Mango reef that is on the resort had great food. The stay was awesome for our anniversary and honeymoon.
This resort along the powdery white sands of famous Grace Bay Beach provides uninterrupted vistas of the Atlantic from the north shore. The airport is 20 minutes away.
Based on 321 reviews
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