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|Distance to city centre||0.4 km|
|Nearest airport||Palma de Mallorca Son Sant Joan|
|Distance to airport||50.0 km|
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Comfortable hotel in fantastic location. Grounds were lovely and well kept. Staff responded very quickly to a complaint. Plenty of choice of food at breakfast and dinner.
One bed was uncomfortable but they did change it within an hour. They also fixed the air con as it was very noisy. Unfortunately this fix was only temporary and the air con remained noisy and inefficient for most of our stay. The food was buffet style and the hot dishes were lukewarm. Also we were surprised that we had to pay for safe hire and pool towels. This was a first for us in a 4 star hotel.
Everything was really comfortable, clean etc and easily accessible. The hotel staff were all lovely and helpful (apart from bar tender). Our room was really comfortable and overlooked the pool area with lovely views of the hotel and mountains behind.
Lack of toiletries - it would be preferable to have one large bottle of shower gel rather than just providing one tiny bottle per person for the duration of the stay. The bartender in the hotel lobby was incredibly rude and actively ignored us for as long as he could. He seemed really affronted that someone (or maybe just a female) would order directly from him rather than availing of table service during evening entertainment(which I didn’t realize there was but learnt that lesson very quickly).
The staff were excellent, very helpful and attentive. Sorted a late checkout for us (til 6pm) for 25 euro including dinner. Also had left us out a prepackaged dinner for when we arrived at 1am.
Some areas don’t have lifts on the ground floor, meaning there are a few steps to go up (very hard if your old or have buggies) Air con could be lower and more powerful.
The hotel was very clean, the food was lovely with a good variety, the staff were all very friendly and could not do enough to help. The room was very clean and the view was lovely of the pool and we could just see the sea. We would definitely return.
We had no complaints
Everything. The food was outstanding. Staff so friendly and helpful. Spotless. Beautiful swimming pool.
With a stay at Puerto Azul Suite Hotel, you'll be centrally located in Pollensa, a 2-minute drive from Pollensa Port and 12 minutes from Alcudia Beach. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
based on 306 reviews
Things to know
- Beach nearby
- Modern Hotel
- Pleasant hotel grounds
- Friendly service
Policies vary by room type and provider.
Reviews about Puerto Azul Suite Hotel
Most popular landmarks
- Pollensa Port 0.5 km
- Pollenca Beach 1.7 km
- Formenter Peninsula 9.2 km
- Formentor Cape Lighthouse 12.3 km
|Palma de Mallorca Son Sant Joan||50 km|
|Sant Climent Menorca/Mahon||96.9 km|