Royal St. Charles Hotel

Good location, small windowless room. Lots of fees

Location is very good.

They charge a $12 per day Resort Fee for things that should be included like the safe and a gym that we didn't use. They also charge $35 per day for parking. The rooms are small and very generic.. and many don't have a window.

It was close to french quarter, the ac was amazing, it was close to canal st without being right on it. the hotel was nice looking and the little workout room had good equipment in it but limited.

The elevator broke and we had to walk up 8 flights of stairs, the staff was kinda rude when they over changed us for parking, the maid didn't empty our trash and we had to bring it down ourselves bc the food started smelling, the entrance to the hotel is on a road where at night there are many homeless and shady people it's kind of scary, so you end up walking around the longer way to avoid it, there is only beverage vending in the workout room, the being and curtains had stains on them.

Great location, helpful staff

What was advertised on booking.com, was not what we were charger for the service fee or the parking, both were higher than advertised. Valet parking took about 20 minutes to get your car and if you forgot anything in your car it was very time consuming, no other parking was available ohter than valet.

Royal St. Charles was within walking of all the things you would like to see.

phone did not work, they had to replace it. door key you had to play with to get in. Parking cost was very high.

cheap and it shows. tiny rooms. horrible customer service. never again.

there was no informaton about the hotel or city at the front desk, on the elevator or in the rooms; make pamphlets or something. teach your front desk some manners.

The bed was very comfortable

I did not like the fact that I booked online and when I got to the hotel they didnt have my reservation. I called bookings .com and they told me they were looking at the fax that they sent to the hotel. We had to inconvience our friends and stay in their hotel cause we didnt have one to stay in. I hope their is some kind of compensation for this.