Ragamaya Resort & Spa Munnar

Health and safety

• Daily housekeeping
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• Mosquito net
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Enhanced cleaning

General

• Executive lounge access
• Family rooms
• Garden view
• Interconnected room(s) available
• Lake view
• Lockers
• Mountain view
• Pool view
• Storage available
• River view
• Seating area
• Slippers
• Sofa
• Soundproof rooms
• Soundproofing
• Telephone
• Carpeted
• Tile/marble floor

Dining

• Wine glasses
• Electric kettle
• Packed lunches
• Fruits
• Special diet menus (on request)
• Restaurant
• Food can be delivered to guest accommodation
• Minibar
• Snack bar
• Breakfast in the room
• Tea/coffee maker
• Refrigerator
• Coffee machine
• Dining area
• Dining table

Services and conveniences

• Business centre
• Wake-up service
• Car hire
• Concierge service
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Key card access
• Express check-out
• 24-hour front desk
• Conference rooms
• Ticket service
• Safety deposit box
• Bottle of water

Basics

• Internet
• Fan
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Towels/sheets (extra fee)
• Dustbins
• Conditioner

Accessibility and suitability

• Entire unit located on ground floor
• Entire unit wheelchair accessible
• Multi-lingual staff
• Hypoallergenic pillow
• No smoking
• Non-feather pillow
• Designated smoking area
• Private entrance
• Pets allowed on request. Charges may apply.
• Disabled access
• Accessible by lift
• Adapted bath
• Toilet with grab rails
• Upper floors accessible by stairs

Things to do

• Bicycle hire
• Board games/puzzles
• Fishing
• Game room
• Canoeing
• Cycling
• Darts
• Evening entertainment
• Cooking classes
• Karaoke
• Table tennis
• Pool table
• Hiking

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Raised toilet
• Shower
• Shower cap
• Bidet
• Toilet
• Toilet paper
• Toothbrush
• Walk-in shower

Family friendly

• Babysitting or child care
• Books, DVDs, music for children
• Kids meals
• Indoor play area
• Kids' club
• Kids' outdoor play equipment
• Pool cover
• Playground
• Baby safety gates
• Swimming pool toys
• Child-safety socket covers

Pool and spa

• Heated pool
• Hot tub
• Outdoor pool
• Plunge pool
• Pool towels
• Pool with a view
• Private pool
• Spa and wellness centre
• Massage
• Sauna

Bedroom

• Extra-long beds (> 2 metres)
• Feather pillow
• Fold-up bed
• Socket near the bed
• Alarm clock
• Sofa bed
• Cleaning products
• Wardrobe or closet

Outdoor

• Outdoor dining area
• Outdoor furniture
• Picnic area
• Garden
• Terrace/Patio
• Grill
• Balcony

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Pay-per-view channels
• Library
• Shared lounge/TV area
• TV

Laundry

• Ironing service
• Laundry facilities
• Laundry service
• Trouser press
• Iron and ironing board
• Tumble dryer

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Private parking
• Shuttle service (additional charge)
• Valet parking

Workspace

• Computer use available
• Fax/photocopying
• Laptop safe
• Desk

Fitness

• Fitness centre