Tennerhof Gourmet & Spa de Charme Hotel - Relais & Châteaux

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Process in place to check health of guests
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Thermometers for guests provided by property
• Safe
• Cleaning products

General

• Executive lounge access
• Family rooms
• Garden view
• Hardwood or parquet floors
• Interconnected room(s) available
• Landmark view
• Lockers
• Mountain view
• Ski storage
• Storage available
• Fireplace
• Seating area
• Slippers
• Sofa
• Solarium
• Soundproofing
• Telephone
• Tile/marble floor

Services and conveniences

• Business centre
• Wake-up service
• Concierge service
• Currency exchange on-site
• Hammam (Turkish bath)
• Meeting/Banquet facilities
• Room service
• Ski pass vendor
• Tour desk
• Key access
• Express check-out
• Private check-in/check-out
• 24-hour front desk
• Wedding services
• Ticket service
• Safety deposit box
• Bottle of water
• Chapel/shrine

Basics

• Wi-Fi available in all areas
• Internet
• Fan
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Dustbins
• Conditioner

Bathroom

• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Additional bathroom
• Additional toilet
• Bathtub
• Bidet
• Spa bath
• Toilet
• Toilet paper
• Toothbrush

Family friendly

• Babysitting or child care
• Child-friendly
• Cribs available
• Child pool
• Kids meals
• Kids' outdoor play equipment
• Complimentary breakfast
• Pool cover
• Playground
• Swimming pool toys
• Child-safety socket covers
• Children's high chair

Pool and spa

• Heated pool
• Spa
• Hot tub
• Indoor pool
• Outdoor pool
• Pool towels
• Pool with a view
• Steam room
• Spa and wellness centre
• Pool bar
• Sauna

Accessibility and suitability

• Multi-lingual staff
• Hypoallergenic
• Hypoallergenic pillow
• No smoking
• Non-feather pillow
• Non-smoking rooms available
• Pets allowed on request. Charges may apply.
• Disabled access
• Accessible by lift
• Allergy-free room
• Upper floors accessible by stairs

Dining

• Wine glasses
• Packed lunches
• Fruits
• Breakfast included
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Breakfast in the room
• Dining area
• Dining table

Things to do

• Shops (on site)
• Bicycle hire
• Fishing
• Board games/puzzles
• Golf
• Cycling
• Skiing
• Cooking classes
• Horse riding
• Ski-in/Ski-out
• Winery

Bedroom

• Feather pillow
• Fold-up bed
• Socket near the bed
• Alarm clock
• Sofa bed
• Cleaning products
• Wardrobe or closet

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Shuttle service
• Private parking
• Valet parking

Outdoor

• Outdoor furniture
• Picnic area
• Garden
• Terrace/Patio
• Balcony

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Trouser press
• Iron and ironing board

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Radio
• TV

Workspace

• Computer use available
• Fax/photocopying
• Desk