Kigali Serena Hotel

5 stars
8.6
Very good
based on 464 reviews
464 reviews
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250, Rwanda
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali
+250 252 597 100
Sat 25/7
-
Sun 26/7
2 guests, 1 room
Deals from
$189
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
$189
Standard Room, bed type unknown
$202
Double room, bed type unknown
$313
23 more Kigali Serena Hotel deals
23 more Kigali Serena Hotel deals
Living room
Other
Pool
Bedroom
Lobby
Buffet
Bedroom
Bedroom
Restaurant
Restaurant
Lounge
Building
Banquet hall
Bedroom
Living room
Restaurant
Conference room
Pool
Bathroom
Buffet
Buffet
Restaurant
Building
Conference room
Outdoor view
Bedroom
Other
Living room
Spa
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Kigali Serena Hotel is situated in Kigali and offers newly renovated rooms and complimentary Wi-Fi. It also features a Jacuzzi, an outdoor pool and a sauna.

There are a range of facilities on offer to guests of Serena Hotel Kigali, such as a ballroom, an express check-in and check-out feature and valet parking. A fitness centre can be readily accessed by guests wishing to keep up their exercise regimes while away.

Rooms at the hotel are equipped with refrigerators, mini bars and cable/satellite channels. Each comes with free tea and coffee making facilities as well as a private bathroom.

Guests staying at Kigali Serena Hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close for a meal. Those looking to relax with a drink can do so in the in-house bar.

For those wishing to dine out during their stay at Serena Hotel Kigali, there are a variety of restaurants located close by. Kigali International Airport is within a 20-minute drive and the hotel offers a shuttle service.

8.6
Very good
464 reviews

Latest deals for Kigali Serena Hotel

Sat 25/7
-
Sun 26/7
Deluxe room, bed type unknown
$189
nightly with fees
Standard Room, bed type unknown
$301
nightly with fees
Standard Room, bed type unknown
$202
nightly with fees
Standard Room, bed type unknown
$204
nightly with fees
Deluxe room, bed type unknown
$540
nightly with fees
Standard Room, bed type unknown
$204
nightly with fees
Deluxe room, bed type unknown
$240
nightly with fees
Superior room, bed type unknown
$553
nightly with fees
Standard Room, bed type unknown
$249
nightly with fees
Deluxe room, bed type unknown
$314
nightly with fees
Standard Room, bed type unknown
$262
nightly with fees
Deluxe room, bed type unknown
$262
nightly with fees
Standard Room, bed type unknown
$522
nightly with fees
Standard Room, bed type unknown
$282
nightly with fees
Deluxe room, bed type unknown
$289
nightly with fees
Superior room, bed type unknown
$436
nightly with fees
Double room, bed type unknown
$313
nightly with fees
Standard Room, bed type unknown
$325
nightly with fees
Superior room, bed type unknown
$342
nightly with fees
Deluxe room, bed type unknown
$509
nightly with fees
Standard Room, bed type unknown
$333
nightly with fees
Standard Room, bed type unknown
$1,039
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Kigali Serena Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Hardwood or parquet floors
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child care services (surcharge)

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Gym

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews of Kigali Serena Hotel

8.6
Very good
464 verified ratings
Wonderful
264
Very good
92
Good
50
Okay
21
Fair
17
Mediocre
7
Poor
13

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, friendly and efficient service, delicious breakfast, inviting pool area, and spacious rooms. Many found the staff to be helpful and welcoming, and appreciated the comfortable beds and amenities. Some reviews mentioned minor issues such as noise, value for money, or dated facilities, but overall, the positives far outweighed the negatives, making for a memorable and enjoyable stay.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Breakfast9 out of 10
Pool8.5 out of 10
Room Size8 out of 10
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All reviews

8.8
Very good
Thomas W., Feb 2017
Pros (+) Large well furnished rooms. Get poolside. Excellent service. Sometimes too attentive. Well equipped gym, spa, and business center. Superb breakfast. Good and varied menu for other meals.
Cons (-) Staff sometimes too attentive and rather strict and Curt about rule of no coffee service in lobby. No city maps available.

Location

7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

What's nearby

  • Kigali Genocide Memorial Centre2.8 km
  • Old Parliament4 km
  • Stade Amahoro5.6 km
  • Akagera National Park67.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Kigali Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Kigali Serena Hotel

  • Where is Kigali Serena Hotel located?

    Kigali Serena Hotel is located at 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, 3.3 km from the centre of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Kigali Serena Hotel.

  • When is check-in time and check-out time at Kigali Serena Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Kigali Serena Hotel.

  • Does Kigali Serena Hotel offer free Wi-Fi?

    Yes, Kigali Serena Hotel offers free Wi-Fi.

  • Does Kigali Serena Hotel offer free parking?

    Yes, Kigali Serena Hotel offers free parking.

  • How far is Kigali Serena Hotel from the airport?

    Kigali Serena Hotel is 8 km from Kigali Intl. Kigali Serena Hotel is 96.9 km from Goma.

  • Does Kigali Serena Hotel have a pool?

    Yes, Kigali Serena Hotel has a pool on-site.

  • How does KAYAK find such great Kigali Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kigali Serena Hotel in Kigali and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kigali Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kigali Serena Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
3.3 km
Kigali Intl
8.0 km

Everything you need to know for your stay in Kigali

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