Kigali Serena Hotel

5 stars
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250, Rwanda
Kigali, Rwanda
8.6
Very good
based on 374 reviews
374 reviews
Fri 26/9
-
Sat 27/9
1 room, 2 guests
Deals from
$245
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$245
Deluxe room
$311
Superior room
$339
24 more Kigali Serena Hotel deals
24 more Kigali Serena Hotel deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Kigali Serena Hotel is situated in Kigali and offers newly renovated rooms and complimentary Wi-Fi. It also features a Jacuzzi, an outdoor pool and a sauna.

There are a range of facilities on offer to guests of Serena Hotel Kigali, such as a ballroom, an express check-in and check-out feature and valet parking. A fitness centre can be readily accessed by guests wishing to keep up their exercise regimes while away.

Rooms at the hotel are equipped with refrigerators, mini bars and cable/satellite channels. Each comes with free tea and coffee making facilities as well as a private bathroom.

Guests staying at Kigali Serena Hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close for a meal. Those looking to relax with a drink can do so in the in-house bar.

For those wishing to dine out during their stay at Serena Hotel Kigali, there are a variety of restaurants located close by. Kigali International Airport is within a 20-minute drive and the hotel offers a shuttle service.

8.6
Very good rating
Based on 374 verified guest reviews

Latest deals for Kigali Serena Hotel

Fri 26/9
Sat 27/9
Superior room
bed type unknown
$339
nightly with fees
bed type unknown
$432
nightly with fees
bed type unknown
$454
nightly with fees
Deluxe room
bed type unknown
$311
nightly with fees
bed type unknown
$343
nightly with fees
bed type unknown
$351
nightly with fees
Executive room
bed type unknown
$900
nightly with fees
Standard Room
bed type unknown
$245
nightly with fees
bed type unknown
$269
nightly with fees
bed type unknown
$284
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Kigali Serena Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Adapter
  • Dustbins

General

  • Hardwood or parquet floors
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Pool and spa

  • Hot tub
  • Outdoor pool
  • Private pool
  • Spa and wellness centre
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Allergy-free room

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Reviews of Kigali Serena Hotel

8.6
Very good
374 verified ratings
Wonderful
203
Very good
75
Good
47
Okay
15
Fair
15
Mediocre
7
Poor
12

Summary of reviews

Guests say
Guests appreciated the great service, friendly staff, and excellent location of the hotel. However, there were notable complaints regarding cleanliness, value for price, and some noise issues that affected the overall experience.
AI-generated from customer reviews
Service9 out of 10
Location8.5 out of 10
Cleanliness3 out of 10
Atmosphere3 out of 10
Value for Price2.5 out of 10
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All reviews

8.8
Very good
Thomas W., Feb 2017
Pros (+) Large well furnished rooms. Get poolside. Excellent service. Sometimes too attentive. Well equipped gym, spa, and business center. Superb breakfast. Good and varied menu for other meals.
Cons (-) Staff sometimes too attentive and rather strict and Curt about rule of no coffee service in lobby. No city maps available.
8.5
Very good
John, Oct 2015
Pros (+) The hotel is comfortable and in a good location
Cons (-) The cost is high for the value. Some of the staff is better than others in terms of service

Location

7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

What's nearby

  • Kigali Genocide Memorial Centre2.8 km
  • Old Parliament4.1 km
  • Stade Amahoro5.7 km
  • Akagera National Park67.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Kigali Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Kigali Serena Hotel

  • Where is Kigali Serena Hotel located?

    Kigali Serena Hotel is located at 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, 3.3 km from the centre of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Kigali Serena Hotel.

  • When is check-in time and check-out time at Kigali Serena Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Kigali Serena Hotel.

  • Does Kigali Serena Hotel offer free Wi-Fi?

    Yes, Kigali Serena Hotel offers free Wi-Fi.

  • Does Kigali Serena Hotel offer free parking?

    Yes, Kigali Serena Hotel offers free parking.

  • How far is Kigali Serena Hotel from the airport?

    Kigali Serena Hotel is 8.1 km from Kigali Intl. Kigali Serena Hotel is 96.8 km from Goma.

  • Does Kigali Serena Hotel have a pool?

    Yes, Kigali Serena Hotel has a pool on-site.

  • How does KAYAK find such great Kigali Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kigali Serena Hotel in Kigali and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kigali Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kigali Serena Hotel.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
3.3 km
Kigali Intl
8.1 km

Everything you need to know for your stay in Kigali

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