Kigali Serena Hotel

Kigali Serena Hotel

Boulevard De La Revolution, Kigali 250, Rwanda
+250 252 597 100

rate per night


based on 207 reviews

Kigali Serena Hotel
Sun 24/9
Thu 28/9

About Kigali Serena Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Kigali Serena Hotel is situated in Kigali and offers newly renovated rooms and complimentary Wi-Fi. It also features a Jacuzzi, an outdoor pool and a sauna.

There are a range of facilities on offer to guests of Serena Hotel Kigali, such as a ballroom, an express check-in and check-out feature and valet parking. A fitness centre can be readily accessed by guests wishing to keep up their exercise regimes while away.

Rooms at the hotel are equipped with refrigerators, mini bars and cable/satellite channels. Each comes with free tea and coffee making facilities as well as a private bathroom.

Guests staying at Kigali Serena Hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close for a meal. Those looking to relax with a drink can do so in the in-house bar.

For those wishing to dine out during their stay at Serena Hotel Kigali, there are a variety of restaurants located close by. Kigali International Airport is within a 20-minute drive and the hotel offers a shuttle service.

Photos of Kigali Serena Hotel

Latest deals for Kigali Serena Hotel

Sun 24/9
Thu 28/9
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Standard rooms($228 - $934)
Standard Room
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Executive rooms($1,350)
Executive room
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$1,350 totalTravelCLICK
Superior rooms($340 - $700)
Superior room
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$340 totalTravelCLICK
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Deluxe rooms($301 - $690)
Deluxe room
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Double rooms($768)
Double room
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Amenities at Kigali Serena Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Valet parking

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe


  • Electric kettle
  • Packed lunches
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator

Services and conveniences

  • Business centre
  • Wake-up service
  • Car hire
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Adapter
  • Dustbins

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Private pool
  • Spa and wellness centre
  • Massage
  • Sauna


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing


  • Hardwood or parquet floors
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Telephone
  • Carpeted

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Allergy-free room


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Complimentary breakfast

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV


  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon


  • Cleaning products
  • Wardrobe or closet


  • Fax/photocopying
  • Desk


  • Aerobics
  • Fitness centre

Reviews of Kigali Serena Hotel

Very GoodBased on 207 verified guest reviews

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8.8 Very Good
Pros:Large well furnished rooms. Get poolside. Excellent service. Sometimes too attentive. Well equipped gym, spa, and business center. Superb breakfast. Good and varied menu for other meals.
Cons:Staff sometimes too attentive and rather strict and Curt about rule of no coffee service in lobby. No city maps available.
8.5 Very Good
Pros:The hotel is comfortable and in a good location
Cons:The cost is high for the value. Some of the staff is better than others in terms of service


Boulevard De La Revolution, Kigali 250

What's nearby

  • Kigali Genocide Memorial Centre2.8 km
  • Old Parliament4.1 km
  • Stade Amahoro5.7 km
  • Akagera National Park67.3 km



Check in anytime after 14:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Kigali Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Kigali Serena Hotel

  • Where is Kigali Serena Hotel located?

    Kigali Serena Hotel is located at Boulevard De La Revolution, 3.3 km from the centre of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Kigali Serena Hotel.

  • When is check-in time and check-out time at Kigali Serena Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Kigali Serena Hotel.

  • Does Kigali Serena Hotel offer free Wi-Fi?

    Yes, Kigali Serena Hotel offers free Wi-Fi.

  • Does Kigali Serena Hotel offer free parking?

    Yes, Kigali Serena Hotel offers free parking.

  • How far is Kigali Serena Hotel from the airport?

    Kigali Serena Hotel is 8.1 km from Kigali Intl. Kigali Serena Hotel is 96.8 km from Goma.

  • Does Kigali Serena Hotel have a pool?

    Yes, Kigali Serena Hotel has a pool on-site.

  • How does KAYAK find such great Kigali Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kigali Serena Hotel in Kigali and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kigali Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kigali Serena Hotel.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

3.3 km

Nearest airport

Kigali Intl

Distance to airport

8.1 km