Kigali Serena Hotel
Boulevard De La Revolution, Kigali 250, Rwanda
+250 252 597 100
Cheapest
rate per night
8.6
Excellent
based on 159 reviews
Compare vs KAYAK
Good to know
Value for money |
7.9 |
|---|---|
Distance to city centre |
3.3 km |
Location rating |
8.8 |
Nearest airport |
Kigali Intl |
Distance to airport |
8.1 km |
Rooms
Standard rooms
$171+
Bed type
Provider
Total stay + taxes & fees
Unknown
$171
Unknown
$320
Unknown
$438
Reviews
Pros
| "Excellent check in great staff." | (in 16 reviews) |
|---|---|
| "The rooms were very spacious." | (in 4 reviews) |
| "Very Nice enviroment and location." | (in 9 reviews) |
Cons
| "No ATM machine in hotel" | (in 5 reviews) |
|---|
Traveller rating
65
32
7
1
1
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentFeb 20178.8
Expensive but Excellent
Large well furnished rooms. Get poolside. Excellent service. Sometimes too attentive. Well equipped gym, spa, and business center. Superb breakfast. Good and varied menu for other meals.
Staff sometimes too attentive and rather strict and Curt about rule of no coffee service in lobby. No city maps available.
-
ExcellentOct 20158.5
A Pleasant Visit
The hotel is comfortable and in a good location
The cost is high for the value. Some of the staff is better than others in terms of service
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.
About
Overview
Situated in Central Kigali, the ambassadorial and commercial heart of Rwanda, and the citys pre-eminent meeting place for diplomats and businessmen. The Hotel is situated only 10 km from Kigali International Airport.Ideally located on one of Kigali's most charming boulevards, the five-star Kigali Serena Hotel is built around a polished granite atrium, which showcases the very best of Rwandese cultural art.Relaxed yet elegant, the hotel features an Executive Lounge and Bar, which opens onto a wide sundeck overlooking the newly refurbished swimming pool. Also overlooking the pool, the popular Milima Restaurant offers a wide range of all-day buffet choices, while the relaxed Sokoni Caf offers inside and outside poolside seating.Regarded by many as Kigalis natural business hub, the hotel also boasts its own extensive conference centre, 500-seater auditorium and lavish ballroom.
iHotelier/iStay
Features
8.6 Excellent
based on 159 reviews
9.2
Cleanliness
9.0
Comfort
9.3
Facilities
8.8
Location
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Electric kettle
Business centre
Car hire
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Concierge service
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Hardwood or parquet floors
Heating
Special diet menus (on request)
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Golf
Spa
Process in place to check health of guests
Hot tub
Aerobics
Outdoor pool
Evening entertainment
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness centre
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Delivered food is securely covered
Babysitting/child care services (surcharge)
Trouser press
Food can be delivered to guest accommodation
Complimentary breakfast
Pets not allowed
Free parking
Staff follow all safety protocols as directed by local authorities
Coffee shop
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24-hour front desk
Designated smoking area
Storage available
Private parking
Private pool
Spa and wellness centre
Wedding services
Free Wi-Fi
Terrace/Patio
Disabled access
Towels
Safety deposit box
Grill
Seating area
Lift
Massage
Shared lounge/TV area
Shower
Slippers
Snack bar
Allergy-free room
Balcony
Soundproof rooms
Bathtub
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Safe
Sauna
Cleaning products
Dustbins
Tumble dryer
TV
Valet parking
Desk
VIP room facilities
Wardrobe or closet
Drying rack for clothing
FAQs when booking at Kigali Serena Hotel
Where is Kigali Serena Hotel located?
When is check-in time and check-out time at Kigali Serena Hotel?
Does Kigali Serena Hotel offer free Wi-Fi?
Does Kigali Serena Hotel offer free parking?
Does Kigali Serena Hotel offer free airport shuttle service?
How far is Kigali Serena Hotel from the airport?
Can you bring pets to Kigali Serena Hotel?
Does Kigali Serena Hotel have a pool?
Photos
All photos
01 of 35
Reviews about Kigali Serena Hotel
“Service”
“The hotel and rooms are beautiful”
“Super comfy bed in a spacious room with view to the pool. The staff was professional, also in assisting with the mandatory Covid-19 test.”
“Location is good”
“The room was amazing”
Location
Most popular landmarks
- Kigali Genocide Memorial Centre 2.8 km
- Old Parliament 4.1 km
- Stade Amahoro 5.7 km
- Akagera National Park 67.3 km
Nearby hotels
Closest
See more nearby hotels
Cheapest
See cheapest hotels in Kigali
Most recommended
See most recommended hotels in Kigali