Good to know
|Distance to city centre||1.4 km|
|Nearest airport||Istanbul Ataturk & other airports|
|Distance to airport||32.3 km|
|"The hotel was amazing."||(in 74 reviews)|
|"Great customer service and staff."||(in 44 reviews)|
|"Every nice and good hotel."||(in 51 reviews)|
|"Room service was awful."||(in 6 reviews)|
|"Far from the city centre."||(in 7 reviews)|
Time of year
Show reviews that mention
|clean the room||in 7 reviews|
|double tree||in 5 reviews|
|far from the city||in 16 reviews|
|hotel near||in 137 reviews|
|linen to be changed||in 40 reviews|
|location but good||in 65 reviews|
|reception staff were very rude||in 93 reviews|
|room service||in 23 reviews|
|shuttle bus||in 48 reviews|
|staff was not professional||in 145 reviews|
|star hotel||in 109 reviews|
|swimming pool||in 23 reviews|
|taksim square||in 9 reviews|
After all my complaints, manager was ready to help.
The hotel did not meet all my expectations starting with the room. Location is not good and transfer bus is not working in comfortable hours, so we did not use it. We were forced to go by walk 30 minutes from Taksim every day
The hotel is amazing, this was the 2nd time I stayed here with my partner and certainly we'd be staying here again, I strongly recommend this hotel to everyone. The hotel which is modern, classy and elegant was always clean, the bedroom spacious with a large sofa and comfortable queen size bed, and great view. The location of the hotel was prime central to Istanbul, the hotel offered a free shuttle service hourly to Taksim and return to the hotel. The hotel's security was always very good, only guests and staff had access to the premises. The restaurant at the hotel provides a range of traditional Turkish and intercontinental food including breakfast, lunch and deserts which were reasonably priced and delicious. Special thank you to Esra Ozpinar the Guest relations manager who always provided great customer service and communicated fluently in English, she is an asset to Doubletree by Hilton. Also thank you to Kucuk Eren the assistant, Perri the receptionist and the shuttle driver, they all provided exceptional service and were polite at all times.
Except for reception staff Arda n concerge Eran who were exceptionally helpful, others showed could-not-care attitude or indifferent to us. We’ve been travelling all over the world staying in Hilton Honors group i.e. Waldorf Astoria, St. Regis, Conrad, Four Seasins n The Plaza in NYC, but services n reception staff were superb n customer/s oriented. Top level management should look into this.
Friendly, professional and very helpful. Hotel was lovely and clean and had everything you needed. I really enjoyed my stay at this hotel and I would definitely stay again.
Breakfast buffet could be slightly better.
The hotel location and the hotel decorations
The room are very small and the clean not up to standard and sometimes they forget to keep water and bathroom accessories and I informed the reception that I have issues with shower and water control but not been solved and booking.com didn’t mentioned that the insurance 100$ required while checkin it was surprise for me because I booked 5 room so total 500$
Enjoy a warm welcome at the DoubleTree by Hilton Istanbul – Piyalepasa hotel and enjoy a chocolate chip cookie upon arrival to help you feel settled in. Located only three kilometers from historic Taksim Square and the bustling shops, restaurants and bars of Istiklal Street, the contemporary DoubleTree by Hilton Istanbul – Piyalepasa hotel is only 30 minutes east of Atatürk International Airport. Experience real Turkish culture at Taksim Square and shop till you drop at Nisantasi - one of Istanbul’s best shopping districts. Retire to a spacious guest room or suite at this Istanbul hotel. All rooms are stylishly decorated and are fully equipped with modern amenities. Upgrade to a suite for extra space, including a separate living area and sofa bed; ideal for relaxing. Host a meeting in one of our flexible, naturally-lit meeting rooms or host a celebration in our ballroom. Keep up with work at the business center or maintain your fitness regime using the cardio equipment and free weights at our fitness center. Swim laps in the indoor pool or visit the spa for a treatment or soak in the soothing whirlpool.
based on 1,723 reviews
Things to know
- Nice building
- Friendly service
- Good shuttle service
Policies vary by room type and provider.
Reviews about DoubleTree by Hilton Istanbul - Piyalepasa
Most popular landmarks
- Taksim Meydani 1.6 km
- İstanbul Modern Sanat Müzesi 2.1 km
- Rüstem Paşa Camii 2.5 km
- Kariye Müzesi 2.5 km
- Misir Çarşisi 2.6 km
- Süleymaniye Camii 2.7 km
About the neighbourhood
Beyoğlu is known for: multicultural, boutiques, energetic squaresMore
Istanbul travel guide
Learn about Istanbul on KAYAK
|Istanbul Ataturk & other airports||32.3 km|
|Istanbul Sabiha Gokcen||32.8 km|