Pick-up location | Salzburg |
---|---|
Car types | Compact, Compact SUV, Compact estate car, Economy, Standard, Standard estate car |
Hire locations | 48 |
Airport locations | 24 |
Popular agencies | Alamo, Europcar, BUCHBINDER |
Economy | $229/day |
Compact | $255/day |
Standard | $404/day |
Compact estate car | $280/day |
Compact SUV | $316/day |
Standard estate car | $378/day |
One location in Salzburg
Filters
Reviews
5.6 Fair
Sep 2016
Pros:
The car was very good. A recent model, with low mileage on the clock and a high level of equipment.Cons:
The car was booked with Alamo. The details advised me to pick up the car at the Enterprise desk at Salzburg Airport and when I arrived the car was provided by Buchbinder - confusing isn't it. The car was very good. However, I had a minor incident on the road which caused irreparable damage to a tyre . I was able to fit the spare wheel - with a "spacesaver" tyre that had a maximum speed limit of 80kph (50 mph) - and I continued my journey to my hotel. From my hotel I tried to contact the hirer, using the number given on their scanty information pack. Seeing that it was a toll-free number, which can sometimes be difficult from a cellphone, I called from the landline in my hotel room. The number did not work. I asked the hotel receptionist to try the number for me and it did not work. I even tried calling from a public telephone in the street - it did not work! From the internet I obtained the rental desk number for Enterprise and was able to get through. I had hoped to be able to arrange a local replacement of the damaged tyre. However, with my limited German and the desk clerk's limited English and even more limited knowledge of cars I had the greatest difficulty getting her to understand that I had a burst tyre. She suggested I return the car to Salzburg Airport and pick up a replacement (a round trip of about 300km) but finally offered to get someone else to call me back. A man did call, about an hour and a half later, but his English was even worse and we finally agreed that I would just return the car at the end of my stay, using the spare tyre. The journey back to Salzburg on the Austrian autobahn at speeds limited to 80kph was very harrowing, with heavy lorries frequently coming up close behind, flashing lights and sounding horns for me to speed up or get out of the way. Overall I felt very isolated and vulnerable and completely let down by the lack of service from the hire company. Thankfully the burst tyre was only a minor incident. I dread to think of the problems if the incident had been serious. This was the worst level of service I have ever experienced and I will never use Alamo/Enterprise or their associates again.3 locations in Salzburg
Filters
Reviews
10.0 Wonderful
Jun 2019
Pros:
Staff was friendly, pick up and drop off very easy, and we had a very nice and clean car.8.0 Very Good
Jul 2017
Pros:
Nice car, Opel CorsaCons:
A trainee helped me and took very long. I took insurance via you with Allianz, because it was not with Hertz, I had to give an extra €1000 hold on my credit Card which will only be released in 10 days from now....this is totally unacceptable, but there is no choice once you want to have the car.8.0 Very Good
Sep 2022
10.0 Wonderful
May 2022
2 locations in Salzburg
Filters
Reviews
4.4 Mediocre
Nov 2016
Cons:
On Saturday morning there was nobody at the drop-off location. I was supposed to key-in a code at the key drop box but none had been provided on the rental agreement that I could find so I had to e-mail their Vienna office confirming that I had, in fact, returned the car on time. I also noticed that the clock at the drop-off box was an hour fast, which would, I suppose, make it look like cars were returned late when they were returned on time.10.0 Wonderful
May 2023
2 locations in Salzburg
Filters
Reviews
10.0 Wonderful
Oct 2022
8.0 Very Good
Jul 2022
8.0 Very Good
Jun 2022
10.0 Wonderful
Dec 2019
Pros:
Pick up and drop off were very easy and they gave us an upgraded car for no charge.Cons:
Nothing8.8 Very Good
Aug 2019
Cons:
I had trouble finding the drop off.10.0 Wonderful
Aug 2019
Cons:
Going over the car features based on where we were planning to go would have helped2 locations in Salzburg
Filters
Show reviews that mention
Reviews
9.6 Wonderful
Aug 2020
Pros:
I rented an intermediate Ford Focus or similar from the airport and was offered the BMW Mini Cooper on arrival, which turned out to be really fun to drive and comfortable. The check in process was easy. We were not gouged an exorbitant amount for required insurance. We returned the car right at closing and they let us leave the car for them to process in the morning. We were charged the correct amount without any problems.Cons:
Everything was great.9.6 Wonderful
Mar 2020
Pros:
Fast service, not a big Deposit, quick return of the Deposit.Cons:
Everything was fine!10.0 Wonderful
May 2019
Pros:
Great staff, great car, great service.....happy, happy, happy!2.0 Poor
Sep 2018
Cons:
When we arrived the Budget attendant saw that I had young children but did not offer booster seats for them. In the USA they would not need the seats, but in Europe apparently they do. That lesson cost us 436 Euros and loss oh half our vacation in Salzburg. The Police were even outraged that Budget would allow us to leave with out proper booster chairs. I understand that we are visitors and we should have done research on the booster seat requirements, so we do take some of the blame. I have tried to contact Budget to see if they would at least reimburse me the rental, which was half the cost of the fie, but they have denied my request. I will not rent from Budget/Avis again.7.6 Good
Jul 2017
Pros:
Efficient dropCons:
Model of car. I reserved a golf or similar and got a Renault capture with insufficient space8.0 Very Good
May 2017
Cons:
Took forever to get our rental car. There was a new person, her first time working alone, which was not problem. But it was when the computer system crashed, and lost our reservation was the problem. We were in a foreign country, trying to communicate in another language. It took almost 2 hours to get our rental.2 locations in Salzburg
Filters
Reviews
10.0 Wonderful
Oct 2022
2.4 Poor
Jul 2019
Cons:
Customer service. We wanted to shorten our reservation to 4 days with drop-off by 12:29 pm July 6. I called toll 1-800# & was told to call local # we rented from. I called there numerous times. each time the woman said she was very busy and to call back later then hung up.many more problems....9.6 Wonderful
Apr 2017
Pros:
Somewhat better pricing than other car rental agencies. No problem with picking up in Salzburg and dropping off at Munich airport (i.e.: a one-way rental). Very capable and cordial rental agent in the Salzburg office.Cons:
All European car rentals seem to be insanely expensive, as compared with American agencies. I don't think it's just the higher taxes. A mystery.10.0 Wonderful
May 2023
2.0 Poor
Nov 2022
2 locations in Salzburg
7 locations in Salzburg
3 locations in Salzburg
2 locations in Salzburg
2 locations in Salzburg
2 locations in Salzburg
2 locations in Salzburg
Locations in Salzburg
Samergasse 34
+43 507 0104 5000
Filters
No reviews available
2 locations in Salzburg
Locations in Salzburg
Innsbrucker Bundesstrasse 95
1866 1650
Filters
No reviews available
2 locations in Salzburg
Locations in Salzburg
Innsbrucker Bundesstrasse 95
+43 413 3533 3533
Monchsbergpark 26
+43 413 3533 3533
Filters
No reviews available
2 locations in Salzburg
Locations in Salzburg
Filters
No reviews available
2 locations in Salzburg
Locations in Salzburg
Porschestrasse 7
+43 662 876674
Salzburg Airport
+43 662 852086
Filters
No reviews available
2 locations in Salzburg
Locations in Salzburg
Filters
No reviews available
One location in Salzburg
Locations in Salzburg
Filters
No reviews available
One location in Salzburg
Locations in Salzburg
Filters
No reviews available
One location in Salzburg
Locations in Salzburg
Innsbrucker Bundesstrasse 105
+43 720 3712501400
Filters
No reviews available
One location in Salzburg
Locations in Salzburg
Innsbrucker Bundesstrasse 105
+43 720 3712501400
Filters
No reviews available
One location in Salzburg
Locations in Salzburg
Filters
No reviews available
One location in Salzburg
Locations in Salzburg
Innsbrucker Bundesstrasse 95
+86 10 6064 1387
Filters
No reviews available