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|"Great location, friendly staff, fantastic room"||(in 167 reviews)|
|"Great Hotel, great location, exceptional staff."||(in 148 reviews)|
|"And the view was amazing!"||(in 179 reviews)|
|"Also access to the lounge on24th"||(in 7 reviews)|
|"Drinks very expensive €7 For a water?"||(in 6 reviews)|
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Beautiful room. Complimentary drinks
The stay was fine, it's a decent hotel
The bed was comfortable, the temperature in the room is easily regulated, the room is well sound-proofed, so it is quiet at night. We had a corner room and the view is really nice. The light controls and the curtain controls are automated and can be manipulated with a push of a button. The location is great for shopping, walking to local attractions, and as a starting point to almost anywhere. I might or might not stay again - the negatives are not terrible, in the grand scheme of things.
The shower enclosure is not well designed and the water constantly goes over the lip of a very shallow shower pan - even if you try to stand up against the wall, only shower with the handheld shower, etc. So we couldn't enjoy the rainfall shower head which was huge and lovely because then you essentially have a lake in your bathroom. For the most part we had a soggy towel on the floor near the shower at all hours. Also the toilet is separated from the rest of the room with just glass so privacy or soundproofing there does not exist, and given that it is a European -sized room, if one of you is up to use the bathroom at night, it is impossible for the other to stay asleep as it is an echo chamber. The breakfast is severely overpriced for the options available and/or service provided - at least one of them needs to improve. Even though we travel a lot, still for a tourist from the US it is quite surprising - for 28 Euro per person I would want something more lavish in terms of food variety or much better service - waiters pouring your coffee or tea instead of you wresting with the automatic machines - something.
The staff is great! They know me well by now and pamper me.
The executive lounge was very dirty. Glass tables looked as they had not been cleanec in days! The service was much too slow. First time it was that bad.
The service and Location was perfect. I expected more though especially that I got equal service in some 3 star hotels in Europe.
I got equal service in some 3 star hotels in Europe. Therefore, the value for money is not worthy. I have asked the reception to give me a late check-out for an extra hour and he refused which made us leave the hotel early and stay in the Airport for an extra hour.
The deal was great, staff good, breakfast nice and great that it was included as most Brussels hotels don't include it. The location is good, easy to get to and in a nice area.
I would not say that the room we stayed in was 'luxury' or 5 star, although it was comfortable and clean. I think the staff may have been overworked/understaffed during breakfast service as it was difficult to get coffee and refills. The price of minibar items is terrible - 7 euros for a bottle of water (which is the same as a bottle of beer).
Admire stunning views across the city from the tallest building in town 27 stories rising up 94 meters in the sky. A superb combination of city views and excellent accessibility.
based on 4,284 reviews
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Most popular landmarks
- Église Notre-Dame du Sablon 369 m
- Musées royaux des beaux-arts de Belgique 0.5 km
- Grand Sablon 0.5 km
- Musée Magritte 0.6 km
- Place Royale 0.6 km
- Palais du Coudenberg 0.6 km