Frankfurt airport is the worst. Passengers are forced to use stairs to get to the terminal or catch a shuttle. Very inconvenient for passengers who are ambulatory challenged or have physical handicaps.
Frankfurt airport is the worst. Passengers are forced to use stairs to get to the terminal or catch a shuttle. Very inconvenient for passengers who are ambulatory challenged or have physical handicaps.
Not worth the price of premium class ticket paid, felt more like steerage.
The flight was delayed almost 2 hours. Bad customer service etc. I will never fly Luthansa. Ever!!!
All flights were on time and boarding was issue free
I liked everything about the flight. The service was excellent!
This flight was a code share on Air New Zealand.
The flight cancellation and process for getting a new flight was not that clear. United also had some delays that were unexpected. I am the most disappointed by the fact that I originally bought a Lufthansa ticket, only to be flown by United.
Got automatically assigned a middle seat, unless I fork out extra money for seat assigment.
All planes flying to Mexico City are very old. Seats don’t even have power outlets.
Flight cancelled because of the grounded 737s. United was good about it and got us onto a later Alaska Airlines flight to Oakland (not San Francisco as originally intended). Had to go through security again and my wife dropped her MacBook Pro, which broke, a $2,500 whoopsie. But we made it home.