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Not that good The crew in the plane were rim professional & almost lost in their work distribution
Not that good The crew in the plane were rim professional & almost lost in their work distribution
WORST AIRLINE EVER—FOOD WAS MEDIOCRE AND WIDEBODY 777 BOEING WAS VERY UNCOMFORTABLE! IT WAS NOT WORTH THE MONEY THAT I PAID.
Staff were friendly, and provided great service. The food was plentiful and delicious. Food could have been hotter.
Very bad !! My confirmed ticket got canceled with out notifying me in hyd airport , crew didn’t help us out !! They were very rude!! They made me pay for the confirmed ticket again !! Can you please let us know how I can get the refund for the ticket I paid
The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess
The entertainment selections are amazing. But the live TV is sometimes spotty. If you’re going to have it, then have it. If you can’t make it consistent, then, perhaps it’s better not to have it. The crew are always cordial when approached, but they seem to do the minimum and sit around, talking to each other in the back of the plane during the flight. I realize that delays are not always predictable, but I missed my flight in Dubai because we left 90 minutes late from Washington. I will say that Emirates took very good care of me in Dubai. But I would rather not be delayed.
Check-in counter at the airport took more than an hour of standing in queue with online checkin. And after entering the gate the flight delayed more than 30 mins.
Probably the best flight I’ve ever been on. Emirates first class is leagues beyond British airways and Lufthansa’s.
More space all around is practically essential on long international fights, and Emirates definitely delivers. But food selection and taste was only average. Otherwise, the flight was smooth and the cabin crew service was fine.
service was slow, to get water had to press 4-5 times , crew come near but never notice, serving those they like to serve, hope this crew can improve their attentive ness and serve everyone respectfully.
It was good no problems made it on time for the next flight overseas!
This is my first and last flight with Qatar because when we go for boarding pass in Delhi airport the team asked for money charging me for hand baggage which is technically including with my ticket so also we get one our temple pics I ask them to checking in but they tell me I have to pay $500 dollars for that additional which is not make sense than I diseased to throw away because I can’t take with us . For carry in beg also I pay some Indian n currency for the guy who help I already pay 6 passengers ticket cost me $8000 so really I’m not happy . PLUS MY 6 checked baggage was damaged I already claim for four beg at airport but now I’m worried about my stuff inside maybe broken too which is more expensive stuff me really bad experience
The crew was fantastic and the over flight was perfect as well.
The staff at the check in lied. I requested aisle seats he said he gave me aisle seats. In actuality he only gave me aisle seat for 2 hour Karachi to Doha flight. From Doha to Dallas flight he gave me middle seat .
The crew was great and the food and liquor offerings were good. Seats were a bit cramped. Flight arrived early at destination. That's a plus.
I would advice everybody not to fly by Indigo, no entertainment in flight, rude behavior of staff, worst experience of my life
The flight from Doha to Mumbai with Indigo was worst in my whole life, I had booked tickets with Qatar, but still we had to fly by Indigo , worst flight
The staffs were very good and helpful especially since we were traveling with a toddler
Terrible airlines - suffered entire flight due to food poisoning from stale food
Fine. Don’t think I would fly with them again
I ended up paying $170 Euros for luggage for a 4 hour flight. Ridiculous. On top of the delay.
Horrible. Boarding was terrible. For a huge airplane, we needed to be transported to the plane. The boarding area was overcrowded and frantic. .The seats were so uncomfortable. The food was fine.
Nothing really was great as such. Seen other no name airlines perform better.
Movie selection was ok, but could be better. Would like to see greater selection of newer movies.
It was a nightmare. I booked business class ticket from Ediburgh to Beirut via Istanbul to attend a funeral. I had a wonderful experience flying to Istanbul from Edinburgh. Then I could not get a boarding pass issued to Beirut. It seems that although they booked me and I had a reservation number, I had no seat allocated and the flight was full. I was asked to go from one desk to another and made to wait for 2 hours. I missed my flight as I did not have a seat assigned and it was full. The only option was to put me on the next flight, 6 hours later, for a fee of over $400. They said that was the best they can do to 'help me' and to 'take it or leave it'. Well, I was not about to be bullied; I stood my ground. I booked and paid premium for the journey, which was confirmed. The eventually accepted to not charge me extra and i waited a total of over 8 hours in the airport with no compensation. On top of my grief with the risk of missing the funeral service, I had to put up with their indifference and condescending attitude. They spoke about me in Turkish thinking I would not understand (I hold a British passport) in front of me. When they eventually handed my passport and boarding pass back to me, I showed them I was born in Istanbul and that I understood everything and said a condescending 'thank you' back to them in Turkish. You should have seen their faces. I said that consumers have rights and it is a shame that Turkish Airlines does not have good customer service to at least acknowledge and apologize for errors committed by the airline. Blaming the me, the client, for such an error and placing unreasonable ultimatums, rudeness and dismissiveness to be rid of me, particularly when I was vulnerable and visibly grieving was really shocking... The airline taints the city of Istanbul and the people of Türkiye. Such a shame.
The flight was very dirty and the food was very bad
COmpared to my experience in the business class of other airlines the food variety and offerings were meager. They did not have any cookies or crackers for snacking! They were unable to offer some other items. This has never been my experience in other airlines.
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
Just on time arrival and departure would make it great
I paid for reserved seats but didn't got them at all
Connecting flights were poor,especially in Naples.our Lufthansa air bus was a joke.way too small for that long of a flight.no room at all.couldn’t even get out of the seats to move around or go to the bathrooms.we thought we were getting an actual air bus,double decker.i will never fly that long in a plane like that again.kind of misleading to call it an air bus.we actually had more room on our buses that we used.
Horrible, the flights kept delaying, so it is obvious that we won't be able to make it to the next connection. No easier/real agent on site to help you figure this out. UA agent on other counters refuse to assist you and direct us to use the QR code/call customer service. So inefficient and poor. While technology seems convenient, but it's not the best interest/experience for customers need help while there is active issue need assistance.
Not worth the price of premium class ticket paid, felt more like steerage.
All flights were on time and boarding was issue free
Our original business class flight was cancelled so we not only downgraded but we were also spread out across the plane not sitting together in separate middle seats. My poor kids were scared and couldn’t see me on the flight and the crew wasn’t sensitive to the situation and what the airlines did to us. Very dissatisfied with United airlines.
We were delayed an hour leaving Munich (No fault of the crew). They kept us posted on the status so we knew what was going on, but as a result we missed our connection in Chicago and the communication on connecting flights was pretty poor as we disembarked. It was already stressful and some of that could have been reduced by better communications about where to find transfers, etc.
Your app is impossible to use. I couldn't load it. Then i couldn't open it. When i finally got both those things done -with much help -then i couldn't open the app to install a credit card. The upshot was 4 flights without access to food or drink. When i first tried to download united app some company called starlier opened instead and i would up signing up for some 49 dollar a month music service which i still have not been able to cancel.
That flight was smooth, and staff we courteous. it was a full flight so very tight. The boarding through security was not properly controlled. it was rushed and the scanning process for our bags, etc. was pilling up at the other end with no time to empty our belonging my personal items almost toppled over on the floor if i hadn't caught it rapidly. Was it just that time, or always like this - cant say. other than that all else was fine.
Some of these FA’s need attitude check. Snarky bitches
This flight was a code share on Air New Zealand.
I wasn’t able to make my flight due to Kayak’s inability to simply update my name on my trip from Nick to Nicholas. I would like a refund.
Could not understand any announcements of the flight crew whatsoever. Their English is very bad. My bag is still lost. It was not loaded promptly and the plane was delayed so much that I almost missed my connection. I would not fly Dolomiti again!
Regular 3 across coach seats in “business” just empty middle seat
I liked the crew services inside the flight, but not the one checking me in. She was not nice, a very bad listerner, and arrogant. More listening to understand the customer's problems would help.
The Lufthansa part was wonderful. The short connection flight was not.
Luggage took nearly 2 hours to come out. Terrible airport service in Malaga.
The crew member put her luggage and boxes behind my seat so I was able to recline while the passenger in front of me did for 8 hours. My knees were forced against the seat for hours :(. Dude sitting next to me hasn't showered in weeks so I almost threw up.
The WiFi didn’t work. The screens for movies were sticky and didn’t have a lot of options.
Food should be provided according to the passengers selection. In flight entertainment system must be updated with latest devices and applications. Proper over head headset must be provided rather than providing cheaper ones.
Terrible. This airline will cancel flights at very short notice.