Good to know
|Distance to city centre||0.1 km|
|Distance to airport||4.2 km|
Time of year
Show reviews that mention
We did not get the room type we booked, and due to problems with their computers they could not change our room to the correct one. In addition, there was no internet available for the weekend we stayed there.
Prime location in Visby, everything is in walking distance. Parking is a bit difficult, but in the low season you can park very close by on Tage Cervins Gata. Otherwise, there is a bigger parking in front of Gotland campus of the Uppsala university. There was always place there.
Silverfish, lots and lots of silverfish! I can handle 1 or 2... but when the lights go out, they are everywhere. The bed, the walls, the floor, the lamps. It was from a nightmare! There were dozens. The family room is in a building separate from the hotel. At first, the impression was great. It was a huge room with kitchen and washing machine. But by closer inspection the room is dusty and dirty. There is a table on in the room that somehow is covered in cotton and is filled with stains. There is no cleaning at all, and they don’t even come there to clean and to refresh towels. We asked, but they reply was: clean it yourself. It’s not stated in the room description, and this is misleading. The beds are bad. It’s just 2 loose beds with a matrasses and loose top matras on it. You are basically lying on the matrass itself which didnt feel hygienic. But the insects infested this building are the worst. We had to sleep with the lights on so they didn’t come out. It was horrid. The lady at the reception waved away our complaints, saying they are harmless and it is normal in Visby. Old buildings and such. We refused to spent another night in that building, After some pressure they gave us a deluxe room in the hotel itself, and guess what? No silverfish and daily cleaning! It was a LOT better than the family room. Large room, great beds, great matrasses. It’s like the family room is a failed B&B which they don’t care about. One word of advice, NEVER EVER make a reservation for the family room unless they rid it of insects. They way they treated us was unfit for a 4 star hotel, and I’m still very upset about it.
location was great. rooms were clean and breakfast was good.
Internet was awful. Our room had a view of a neighbor's wall! bathroom amenities are too small and were not changed in the three days of our stay (though they were finished).
We were here for the medieval week, and Donners Hotell was a wonderful place to stay in Visby. The location was excellent, within the city wall and opposite to the tourist center. Visby was small but full of magic, living in the center means that you are close to everywhere! The room was spacious and cozy, and most surprisingly we had a well in our room! The breakfast was really nice. Imagine how perfect it was to explore Visby from here after a good breakfast and end up here to have a nice sleep! It felt like time travel: in the hotel we were in the modern world, but a few steps out, we fell into the medieval times! Visby was and will always be one of our favorites:)
Your breakfast was outstanding, so was your staff!
Great customer service
Donners Hotell, Sure Hotel Collection by Best Western, situated in the heart of world heritage city Visby offers 52 modern rooms with high standards and family suites, a short walk from the sea, Almedalen, restaurants, shopping and other activities. Everything here is close, for a few days stay on the island you can experience both the shopping, dining opportunities and the peaceful countryside of Gotland.
based on 1,124 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
Reviews about Donners Hotell, Sure Hotel Collection by Best Western
Most popular landmarks
- Almedalen 109 m
- Gotlands Art Museum 175 m
- Wisby Strand Congress and Event 256 m
- Saint Karins Ruins 329 m
- Stora Torget 369 m
- Visby Cathedral 0.5 km
|Stockholm Skavsta||151.1 km|