close to thebeach
the bathroom was big but the sink was tiny with the mirror inclining to accommodate handicap (wheelchair), no place to put your cosmetics like toothpaste and so on. carpet was sticky, No chair in the room (they said it was standard to NOT have a chair). Looks like they painted the room while the curtains were hanging still. Headrest was not attached to anything, wall or bed. not to mention there was no Ice bucket and coffeemaker but not coffee grinds. Oh and we booked while the still had breakfast apparently, but they must have stopped this. I knew it was not 4 stars but come on!
It was ok
Easy to get to beech, rooftop pool
When time to checkout someone banged on the door 3 times yelling time to check out at 11:00.. 3 times between 10:00 -10:45..
Needs updating...but a good stay
The Staff was very friendly from the concierge to the maintenance staff. We checked in a little early but the lady wasn't completely done with our room. She let us stash our stuff in the room so we could go run around while we waited for her to be done and she was very nice to us. We ventured up to the roof where the pool is at night and the view was amazing.
The only thing is their doors to the rooms were very sketchy and sometimes hard to open, they were sticking closed and there was a gap where it seemed like it had been broken down or something. We made sure to deadbolt it before we went to sleep that night. Other wise a good place to stay.
Filthy. Stayed for 10 minutes and checked out immediately. Disgusting broken down creepy place.
Not happy with this hotel
The only thing that we enjoyed was the location of the hotel. The ocean was visible from the room and the location was a fun area.
To sum it up the hotel suck. When we arrived at the hotel the lobby wasn't even clean. In need of a vacuum. We got checked in took our stuff to the room (room 414) the room was disgusting. needed vacuumed, the smell was horrible, the door looked like someone tried to kick the door in and the door had one inch play when shut. Didn't feel safe. There was a hole in the one wall the air conditioning didn't work so they had a cheap little fan. I noticed the smoke alarm battery spot was opened so I looked at it and no battery inside so I removed it from the wall to see if it was wired in and nope. No working smoke alarm. The bathroom had mold on the ceiling. We had a coffee maker but no coffee or coffee pot. And the room didn't even have an alarm clock. They had a rooftop pool. But the water was a greenish color. After the travel site discount we were paying about $150 a night I wouldn't even want to pay $30 a night for this room. The breakfast sucked for the price we payed and every time we tried to use the toaster or microwave they had electrical problems and they didn't work. The staff for breakfast was rude. We had to stay that night in that nasty room and the next day I demanded another room and they were not happy about it but got us another room. (room 504) this room was livable and smelled better. Even the new room wasn't worth that much money. I feel like we got ripped off.
We didn't get ammenities we were suppose to were told we would receive a credit which we did not.
The room was out of date and the spread that was on the bed smell so bad.
Great location; needs TLC
Location was great. Rooftop pool provided nice escape from the heat. Beds were very comfortable.
The rooms had a grimy feel. Bathroom is tiny. No wifi. Breakfast was minimal. Noise from neighbors at all hours (shouting and blasting music) made sleeping very difficult. Had to keep having keys reset as they would work a few times and then stop.
Never again.. Waisted my money
The air condition
Dirty rooms. Rusted wholey furniture. Whole in ceiling. Bad carpet. Old
Bang for your buck
The staff was helpful and friendly, they even asked what floor we'd prefer. We told them we wanted a good view and we weren't disappointed! The rooms were decent and it was a very short walk to the beach.
My only real complaints are that the bathroom was always hot and muggy, and the elevator stunk. The elevator problem could be fixed by putting linoleum on the floor instead of carpet. Also the AC was kind of loud but it didn't bother me too much.
pool's too small and closed n the morning, rust, ants, sheets not fresh, bed's not soft an elevator about to break
Great ocean view from the roof
Guest service is the worst! Called several times because i needed extra blanket and pillow and never got either one. I even went to the front desk and the lady said they would take it to my room which was B.S. Place was falling apart do not book in this hotel!
When you stay at Neptune Park Inn in Virginia Beach, you'll be on the Strip, within a 15-minute drive of Virginia Aquarium and Marine Science Center and First Landing State Park. Featured amenities include a 24-hour front desk and an elevator (lift). Free self parking is available onsite.
Based on 1,583 reviews
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