terrible no star hotel. we asked for two beds and there waa only one.
nothing. we didn't stay.
the worst hotel i have ever come across. not even 1 star. the room was so tiny. bar was very noisy. low class staff.
Small room, noisy party district
Convenient location for concert goers
Rooms are extremely small and cramped, bed was lumpy. If you get a room facing Granville, expect really loud noises all night long as it's the party district. Ear plugs didn't help. Didn't know this when we booked.
small but enough
The rooms were clean and the location was great. Very central.
The room was way smaller than described in pictures, they really should have a better description.
The lady that checked me in. That's about it.
Started with no early check ins, we were a few hours early. We ended up having to walk around downtown Vancouver for four hours before we could get in our room; which is understandable...but they didn't offer luggage storage, and they didn't suggest any things that we could do in the hours we waited, (in fact we wre pretty much ignored until check in time). We had to pack our entire car in the trunk and keep checking back on it. When we did finally get checked in, there was a fight that broke out in the lobby between a man and who I believe was the manager of the hotel. Our bed was uncomfortable, it sunk like a hammock. The lamp was broken & there was little to no light. I was charged for four people but ended up with only three, and they couldn't give me a refund for the one person that wasnt there. Also, they failed to mention that we get 20% off at the pub downstairs until we already ate & paid.
Great value and friendly staff
The location was convenient, staff was welcoming and helpful, breakfast on site for $18 for two, 20% off dinner in Irish pub on site, computer and printer in lobby for orintg our boarding passes, room was quiet at back, jacuzzi tub. Elevator broken so half off, great value at $67 plus tax.
Walk up, but we didn't mind. Front rooms on Granville may be a bit noisier, not sure. We asked for at the back.
Staff was great, very helpful and kind.
Professional, helpful staff Clean room, no odours
Too much noise in the small hours from Granville Street partiers Bed was too soft Small room, tight quarters
Awesome hotel, good central location
Liked Irish Pub on the first floor, clean room and convenient beds
Noise from outside after party crowds, air conditioner vent faces one of the beds too directly, no refrigerator
Bed comfort, bathroom, wifi.
Too much noise from the street - needs triple glazing.
Handicapped had to enter hotel thru noisy pub
The hotel room was very nice and clean. We could tell that it had been recently renovated. Free coffee in the lobby all day was a nice touch.
KAYAKs site clearly stated that the parking was free but when we checked in, the hotel staff said that the parking is never free. I am currently going back and forth trying to get reimbursed for the parking that I had to pay for. Had I known that I would have had to pay for parking, I would have stayed elsewhere. Especially since the parking lot was not covered and the hotel is located in an extremely active nightclub area. I worried about my car the whole time and the management was rude to me when I tried to explain my issue.
The Comfort Inn Downtown is a newly renovated boutique-style hotel located in the heart of the downtown entertainment district of Vancouver. It is minutes from BC Place Stadium, Granville Island, University of British Columbia, Cypress Mountain and Grouse Mountain. Guest rooms at this 100 percent smoke-free hotel feature luxurious duvets, coffee makers, hair dryers, air conditioning and TVs. Plus, all rooms feature flat-screen TVs and ipod docking stations. The hotel also offers discounted passes to the Steve Nash Fitness Facility. Additional hotel amenities include breakfast at a nominal fee, free coffee, free high-speed Internet and more.
Based on 4,352 reviews
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