3 stars
Hotel El Capitan
Avenida Coba Sur Sn Entre Asteroides Y Mercurio, 77780 Tulum, Quintana Roo, Mexico
Tulum, Mexico
See location+52 984 320 7400Overview
Ideally located in the centre of Tulum, Hotel El Capitan offers air-conditioned rooms with free WiFi, free private parking and room service. With an outdoor swimming pool, the property also has a garden, as well as a restaurant. The accommodation provides airport transfers, while a bicycle rental service is also available. At the hotel, all rooms come with a desk. With a private bathroom fitted with a shower and free toiletries, some units at Hotel El Capitan also feature pool view. At the accommodation the rooms are equipped with bed linen and towels. An à la carte breakfast is available every morning at Hotel El Capitan. The hotel offers a sun terrace. Speaking English and Spanish at the 24-hour front desk, staff are always on hand to help. Tulum Archeological Site is 3.3 km from Hotel El Capitan, while Tulum Bus station is 1.7 km from the property. Tulum International Airport is 41 km away.
Latest deals for Hotel El Capitan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel El Capitan
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Free toiletries
- Internet
- ATM on-site
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Body soap
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Dustbins
Services and conveniences
- ATM on-site
- Safety deposit box
- Room service
- Tour desk
- 24-hour front desk
- Key access
Bathroom
- Toilet
- Toilet paper
- Shower
- Private bathroom
- Walk-in shower
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
General
- Tile/marble floor
- Garden view
- Pool view
- Storage available
Outdoor
- Terrace/Patio
- Outdoor furniture
- Garden
Dining
- Restaurant
- Bar/Lounge
- Minibar
Accessibility and suitability
- No smoking
- Designated smoking area
Pool
- Pool towels
- Outdoor pool
Bedroom
- Wardrobe or closet
Workspace
- Desk
Things to do
- Fishing
Reviews of Hotel El Capitan
8.1
Very good
1341 verified ratings
Wonderful
655
Very good
327
Good
195
Okay
59
Fair
47
Mediocre
24
Poor
34
Summary of reviews
Guests say
Guests generally enjoyed the hotel's location, which is conveniently near local attractions and supermarkets. The service received high praise, particularly for the staff's helpfulness. Cleanliness was consistently highlighted as a positive aspect. The breakfast was also a favorite, offering a wide variety of delicious options. Rooms were noted to be spacious and comfortable, though some guests found the bathroom arrangements lacking in privacy or ventilation. The pool was appreciated, although it could use better maintenance and care. Overall, while there were some complaints regarding noise and maintenance issues, guests felt they had a positive experience.AI-generated from customer reviews
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Score by provider
8.1 out of 10
393 reviews
Location
Avenida Coba Sur Sn Entre Asteroides Y Mercurio, 77780 Tulum, Quintana Roo
What's nearby
- Temple of Doom Cenote Esqueleto0.5 km
- Fantasea Dive Diving & Adventures1.2 km
- Templo de las Pinturas1.9 km
- Tulum National Park2.3 km
- Playa Paraiso2.3 km
- Tulum Mayan Ruins2.4 km
- Sistema Sac Actun4.2 km
- Gran Cenote4.2 km
- Cenote Escondido5.2 km
- Tulum Monkey Sanctuary6.7 km
- Sistema Ox Bel Ha6.7 km
- Cenote Santa Cruz Tulum6.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel El Capitan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in TulumGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 1.6 km |
Nearest airport | Tulum Intl |
Distance to airport | 22.2 km |