Good to know
|Distance to city centre||1.4 km|
|Distance to airport||109.4 km|
|"Staff was very friendly and helpful."||(in 34 reviews)|
|"Spacious rooms, well equiped, and quiet."||(in 7 reviews)|
|"Delicious breakfast 2 blocks away."||(in 6 reviews)|
|"OUR US DOLLARS ARE STOLEN IN THE HOTEL, AROUND USD 400 IN SMALL BILLS!!!!!!"||(in 6 reviews)|
|"Breakfast was provided but you have to go to another hotel"||(in 3 reviews)|
Time of year
Show reviews that mention
|apartment size||in 3 reviews|
|beach||in 14 reviews|
|beautiful hotel||in 28 reviews|
|free bikes||in 7 reviews|
|function properly||in 3 reviews|
|good location||in 23 reviews|
|great stay||in 12 reviews|
|hotel for breakfast||in 19 reviews|
|providing directions||in 4 reviews|
|room very clean||in 10 reviews|
|ruines||in 2 reviews|
|staff was very friendly||in 46 reviews|
|value for the money||in 8 reviews|
|walk to town||in 17 reviews|
We received fantastic service from Daniela at reception, she was very kind and helpful and nothing was to much to ask for. She made us feel very welcome and it really is a home away from home. The apartments are very spacious with all facilities you need, away from the beach but great location in Tulum town, we would return to Palms again
friendly staff, clean apartment, nice pool, bikes for free Daniela was super friendly and helpful :)
Only one small thing: WiFi only worked in the living room.
Very friendly and accommodating front desk staff. Got us a room last minute for a great price. The location was walking distance to the main drag with wonderful restaurants and shops. Close to the bike path where I went for my morning run. Room was spacious and the bed was amazingly comfortable.
Pool was closed for cleaning the evening we checked in but open again the next day.
I expected a room, instead we got an entire apartment! Very clean, modern and well equipped. The free use of bikes was perfect for the area. The location is extremely strategic, near a crossroad leading to everything you want to see/do during your stay.
The wifi was unusable in our apartment (top floor). Breakfast is in another (very nice looking) hotel close by. We didn't mind the walk but the breakfast area was extremely hot, fans would be appreciated.
Room was perfect, spacious and clean, with air conditioning and a luxury bathroom. Breakfast and its ubication was fine. It would be nice a bit of variety in the breakfast menu. Chedraui supermarket is very close to the hotel (500mts approx.) and kitchenette was equipped with sufficient food preparation utensils and a small dining room very comfortable and convenient. Service staff was always friendly and available to answer our questions promptly and effectively.
Wi-fi signal reached the rooms with poor intensity and also rooms are not very quiet, you can hear people talking outside in the pool.
With a stay at Palms Tulum Condo, you'll be centrally located in Tulum, a 3-minute drive from Gran Cenote and 6 minutes from Tulum National Park. Featured amenities include a 24-hour front desk and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 312 reviews
Things to know
- Pleasant hotel grounds
- Spacious rooms
- Good outdoor sports facilities
Policies vary by room type and provider.
FAQs when booking at Palms Tulum Luxury Hotel
Where is Palms Tulum Luxury Hotel located?
Palms Tulum Luxury Hotel is located at Calle Escorpion Sur esquina con Calle Andromeda Oriente, 1.4 km from the centre of Tulum. Tulum Mayan Ruins is the closest landmark to Palms Tulum Luxury Hotel.
When is check-in time and check-out time at Palms Tulum Luxury Hotel?
Check-in time is 15:00 and check-out time is 12:00 at Palms Tulum Luxury Hotel.
Does Palms Tulum Luxury Hotel offer free Wi-Fi?
Yes, Palms Tulum Luxury Hotel offers free Wi-Fi.
Does Palms Tulum Luxury Hotel offer free parking?
Yes, Palms Tulum Luxury Hotel offers free parking.
Does Palms Tulum Luxury Hotel offer free airport shuttle service?
No, Palms Tulum Luxury Hotel does not offer free airport shuttle service.
How far is Palms Tulum Luxury Hotel from the airport?
Palms Tulum Luxury Hotel is 59.7 km from Playa Del Carmen. Palms Tulum Luxury Hotel is 64 km from San Miguel de Cozumel.
Can you bring pets to Palms Tulum Luxury Hotel?
No, pets are not allowed at Palms Tulum Luxury Hotel.
Does Palms Tulum Luxury Hotel have a pool?
Yes, Palms Tulum Luxury Hotel has a pool on-site.
Most popular landmarks
- Tulum Mayan Ruins 1.5 km
- Tulum National Park 2.5 km
- Playa Paraiso 2.6 km
- Gran Cenote 3.8 km
- Tulum Monkey Sanctuary 6.3 km
- Casa Cenote 8.8 km
|Playa Del Carmen||59.7 km|
|San Miguel de Cozumel||64 km|