Good to know
|Distance to city centre||1.4 km|
|Distance to airport||109.4 km|
|"Staff was very friendly and helpful."||(in 34 reviews)|
|"Spacious rooms, well equiped, and quiet."||(in 7 reviews)|
|"Delicious breakfast 2 blocks away."||(in 6 reviews)|
|"OUR US DOLLARS ARE STOLEN IN THE HOTEL, AROUND USD 400 IN SMALL BILLS!!!!!!"||(in 6 reviews)|
|"Breakfast was provided but you have to go to another hotel"||(in 3 reviews)|
Time of year
Show reviews that mention
|apartment size||in 3 reviews|
|beach||in 14 reviews|
|beautiful hotel||in 28 reviews|
|free bikes||in 7 reviews|
|function properly||in 3 reviews|
|good location||in 23 reviews|
|great stay||in 12 reviews|
|hotel for breakfast||in 19 reviews|
|providing directions||in 4 reviews|
|room very clean||in 10 reviews|
|ruines||in 2 reviews|
|staff was very friendly||in 46 reviews|
|value for the money||in 8 reviews|
|walk to town||in 17 reviews|
friendly staff, clean apartment, nice pool, bikes for free Daniela was super friendly and helpful :)
Only one small thing: WiFi only worked in the living room.
Very friendly and accommodating front desk staff. Got us a room last minute for a great price. The location was walking distance to the main drag with wonderful restaurants and shops. Close to the bike path where I went for my morning run. Room was spacious and the bed was amazingly comfortable.
Pool was closed for cleaning the evening we checked in but open again the next day.
I expected a room, instead we got an entire apartment! Very clean, modern and well equipped. The free use of bikes was perfect for the area. The location is extremely strategic, near a crossroad leading to everything you want to see/do during your stay.
The wifi was unusable in our apartment (top floor). Breakfast is in another (very nice looking) hotel close by. We didn't mind the walk but the breakfast area was extremely hot, fans would be appreciated.
Room was perfect, spacious and clean, with air conditioning and a luxury bathroom. Breakfast and its ubication was fine. It would be nice a bit of variety in the breakfast menu. Chedraui supermarket is very close to the hotel (500mts approx.) and kitchenette was equipped with sufficient food preparation utensils and a small dining room very comfortable and convenient. Service staff was always friendly and available to answer our questions promptly and effectively.
Wi-fi signal reached the rooms with poor intensity and also rooms are not very quiet, you can hear people talking outside in the pool.
Great confortable place
With a stay at Palms Tulum Condo, you'll be centrally located in Tulum, a 3-minute drive from Gran Cenote and 6 minutes from Tulum National Park. Featured amenities include a 24-hour front desk and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 306 reviews
Things to know
- Great reception
- Pleasant hotel grounds
- Spacious rooms
- Good outdoor sports facilities
Policies vary by room type and provider.
Most popular landmarks
- Tulum Mayan Ruins 1.5 km
- Tulum National Park 2.5 km
- Playa Paraiso 2.6 km
- Gran Cenote 3.8 km
- Tulum Monkey Sanctuary 6.3 km
- Casa Cenote 8.8 km
|Playa Del Carmen||59.7 km|
|San Miguel de Cozumel||64 km|