Hotels near The Phoenix Symphony

Pros: Crew and service was amazing

Cons: Paid $28 for internet and it didn’t work

Pros: Crew and service was amazing

Cons: Paid $28 for internet and it didn’t work

Pros: Service was fast

Cons: Better seats

Cons: I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly.

Pros: Crew was good, seat was tight.

Cons: Was sitting next to a drunk guy, but was Ok, he slept most of the way. Police and paramedics met him at arrival. Caused some delays. Not Virgin's fault.

Cons: The delay was out of there hands and other passengers did not listen to instructions So not there fault really

Pros: Crew made the very long flight comfortable and kept me informed.

Cons: Everything went very well.

Cons: The flight was delayed for almost two hours.

Pros: Very nice people and helpful. Good attitude

Cons: Board was a bit disorganized and took much longer than I am used to even on full planes

Cons: We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!

Cons: Four hour delay, rude gate agent, seat in front of me was broken making my already small space smaller, the plane smelled.

Pros: Fast easy flight

Pros: Included check-in baggage

Cons: Food options on the menu are very limited

Cons: Seat space (as tight as ever), onboard refreshments (ran out of orange juice so only had water to offer as complimentary drink)

Pros: comfortable roomy seating, crew were courteous and efficient. Great direct flight to Newcastle - well done Virgin

Cons: perhaps a second offer of tea /coffee after the meal.

Pros: I just enjoy Virgin as the crew are always nice

Cons: I find the seats a little uncomfortable. But it’s possible just me