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Cons: The trip went like clockwork and the flight attendants were very friendly and helpful. It was a very long flight but we got 2 meals and all non-alcoholic drinks at no extra cost which was nice.

Pros: Crew was amazing, great service

Pros: I like the ability to have an upgraded seat, and also the staff is very kind and warm

Cons: They really need to try and put a passengers with small children or infants in one part of the plane. These parents aren’t held to any modicum of manners or basic respect for the other passengers around them. If I say something I’m the awful person, when I paid the same amount if not more than that awful child who kicked the back of seat and screamed the whole 5 hrs home. I’m not talking new parents navigating a baby and crying, that’s gonna happen. I am talking about the hideous humans who have decide to have children and check out on being a parent. It’s effing miserable.

Pros: Great compared to other airlines food needs work

Cons: The food is disgusting

Pros: Crew was good. Seat uncomfortable and hard.

Pros: See previous comments

Cons: See previous comments

Pros: Well organized and easy to check in.

Cons: No

Cons: Flight delayed 3 hours, then a seats were very cramped and uncomfortable

Pros: Short flight, and getting a meal made it go faster

Cons: Can’t really think of anything

Cons: I went online to put that I needed gluten free food and when everyone else was getting their food I was told no gluten free food on domestic flights so I got no food. You need to take that option off of your website if you don’t intend to serve people with celiac.

Cons: Quality of snacks Quality of in flight entertainment still very poor

Cons: Seat space (as tight as ever), onboard refreshments (ran out of orange juice so only had water to offer as complimentary drink)

Pros: The boarding process was easy, less hassle no extra security with lot of hassle

Cons: The seat amenities were below average. 14 hr flight with no power outlets - was surprising

Pros: Crew was fantastic! Great seats! Little extras like toothbrush are wonderful!

Cons: Can't think of anything

Pros: Food

Cons: Entertainment screen is too small, and touch panel reaction is so late.

Cons: Absolutely hopeless baggage delivery/collection. Almost as long as the flight