|"Warm and helpful staff."||(in 24 reviews)|
|"Very nice swimming pool."||(in 46 reviews)|
|"Beautiful bathroom and quiet room"||(in 34 reviews)|
|"Bed sheet dirty with blood stain in room 210."||(in 3 reviews)|
|"Four star hotel six star services"||(in 18 reviews)|
|"Chlidren screaming and running uncontrollably in the resto and just outside the resto"||(in 2 reviews)|
Hotel location is near central of the city so we can go to there within 10 minutes
I'm just suggest to make your hotel sign little bit bigger.
Nice and cozy hotel especially for non-smoking floor.
Hotel furniture need refurbishment such as coaches on lobby (dull, teared). We check in on 3pm and the house keeping didnot provide us with bath towels. Although problem settles within 30 minutes after reporting to front office, but it doesn't seems as appropriate service for 4 star hotels.
Like an oasis in the heart of an urban landscape, Novotel Surabaya Hotel & Suites is a unique resort in Surabaya's business district. Holidaymakers and business guests alike will be enchanted by the landscape gardens, outdoor pools. Attention to detail and full range of business and leisure activities make this not just a business hotel, but "The Resort in The City"
based on 366 reviews
Policies vary by room type and provider.
Novotel Surabaya - Hotel & Suites is located at Jalan Ngagel No 173-175 in Wonokromo, 5.3 km from the centre of Surabaya. Mpu Tantular Museum is the closest landmark to Novotel Surabaya - Hotel & Suites.
Check-in time is 14:00 and check-out time is 12:00 at Novotel Surabaya - Hotel & Suites.
Yes, Novotel Surabaya - Hotel & Suites offers free Wi-Fi.
Yes, Novotel Surabaya - Hotel & Suites offers free parking.
No, Novotel Surabaya - Hotel & Suites does not offer free airport shuttle service.
Novotel Surabaya - Hotel & Suites is 10.4 km from Surabaya Juanda. Novotel Surabaya - Hotel & Suites is 70.1 km from Malang.
No, pets are not allowed at Novotel Surabaya - Hotel & Suites.
Yes, Novotel Surabaya - Hotel & Suites has a pool on-site.