Good to know
|Distance to city centre||5.3 km|
|Nearest airport||Surabaya Juanda|
|Distance to airport||10.4 km|
|"Ambience.Staff were really courteous n helpful"||(in 31 reviews)|
|"Good coffee at breakfast.Nice pool."||(in 69 reviews)|
|"The buffet breakfast also excellent ."||(in 28 reviews)|
|"Bed sheet dirty with blood stain in room 210."||(in 3 reviews)|
|"Looks old and tiered"||(in 2 reviews)|
|"Bed sheet dirty with blood stain in room 210."||(in 7 reviews)|
Time of year
Show reviews that mention
|beautiful garden||in 5 reviews|
|bed sheet||in 7 reviews|
|bit dated||in 6 reviews|
|buffet breakfast||in 47 reviews|
|comfortable hotel||in 42 reviews|
|comfy bed||in 25 reviews|
|kurang||in 6 reviews|
|need to change||in 4 reviews|
|nice room||in 74 reviews|
|place to stay||in 16 reviews|
|reception staff||in 55 reviews|
|shopping mall||in 4 reviews|
|surabaya||in 10 reviews|
|swimming pool||in 88 reviews|
Great swimming pool
The Breakfast are very crowded and not much western food, big queue at egg station
the hotel is very old, they should drop their price a bit.
the room is spacy
The AC often didnt work.. maybe shut off from central control
The buffet breakfast was suberb, and the pool was an excellent place to cool off after exploring Surabaya. The grounds are lovely and the staff were, for the most part, warm and helpful. Rooms were comfortable and the beds were generous.
The towels in the bathroom were fairly thin, a little smelly, and there didn't appear to be any towels on offer at the pool. It would be great to have somewhere to hang wet bathing suits in the rooms (or safely outside).
The staff were polite and attentive to the needs of the guests.
There were mosquitoes in the room. The towels looked dirty.
With a stay at Novotel Surabaya Hotel & Suites in Surabaya (Wonokromo), you'll be within a 15-minute drive of Royal Plaza Surabaya and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 5,871 reviews
Things to know
- Great view
- Nice building
- Great reception
- Friendly atmosphere
Policies vary by room type and provider.
FAQs when booking at Novotel Surabaya - Hotel & Suites
Where is Novotel Surabaya - Hotel & Suites located?
Novotel Surabaya - Hotel & Suites is located at Jalan Ngagel 173-175, 5.3 km from the centre of Surabaya. Mpu Tantular Museum is the closest landmark to Novotel Surabaya - Hotel & Suites.
When is check-in time and check-out time at Novotel Surabaya - Hotel & Suites?
Check-in time is 14:00 and check-out time is 13:00 at Novotel Surabaya - Hotel & Suites.
Does Novotel Surabaya - Hotel & Suites offer free Wi-Fi?
Yes, Novotel Surabaya - Hotel & Suites offers free Wi-Fi.
Does Novotel Surabaya - Hotel & Suites offer free parking?
Yes, Novotel Surabaya - Hotel & Suites offers free parking.
Does Novotel Surabaya - Hotel & Suites offer free airport shuttle service?
No, Novotel Surabaya - Hotel & Suites does not offer free airport shuttle service.
How far is Novotel Surabaya - Hotel & Suites from the airport?
Novotel Surabaya - Hotel & Suites is 10.4 km from Surabaya Juanda. Novotel Surabaya - Hotel & Suites is 70.1 km from Malang.
Can you bring pets to Novotel Surabaya - Hotel & Suites?
No, pets are not allowed at Novotel Surabaya - Hotel & Suites.
Does Novotel Surabaya - Hotel & Suites have a pool?
Yes, Novotel Surabaya - Hotel & Suites has a pool on-site.
Most popular landmarks
- Mpu Tantular Museum 0.5 km
- Surabaya Zoo 0.6 km
- Surabaya Town Square 1.3 km
- Royal Plaza Surabaya 1.7 km
- Sharp Bamboo Monument 3.1 km
- Monumen Kapal Selam 3.5 km
|Surabaya Juanda||10.4 km|