|"The staff was very friendly."||(in 26 reviews)|
|"Room was really clean and secure."||(in 6 reviews)|
|"The pool was working."||(in 4 reviews)|
|"Given wrong room key."||(in 10 reviews)|
|"Elevators not working."||(in 6 reviews)|
|"rooms too small and kind of dirty."||(in 5 reviews)|
Had to have door keys redone multiple times to get into room. Parking is for smaller vehicles only. Kids did not get to swim first night because door keys did not work to pool area, tried twice with front desk to get door key that worked or door fixed. Regular size truck antenna scrapes in parking garage and exit out of parking is narrow and have to back up and work way around to get out.
Carpets in hall and in our room were stained. i get stains out of my carpet, don't know why they cant. Its gross. We had noisy neighbors that kept us up most the night, but staff did take care of it for us. The friendly staff is the reason I gave 3 stars. location is in a safe part of St. Louis.
Club level was nice and offered free breakfast and wifi
Furnishings were worn. Ie. Chair and carpet
Front desk staff rude at time and not very helpful. Had to pay for parking in the weekend even though the barrier arm was up the whole time. Also internet was not free in the rooms but only in the lobby and was expensive
How easy they made my stay
I can't complain!
The Sheraton Clayton Plaza is located in St. Louis at the heart of Clayton. Surrounded by upscale boutiques, art galleries and extensive dining options, leisure activity is just steps away. The hotel’s own Alexander’s restaurant is open for breakfast and Alexander’s Lobby Lounge for lunch and dinner, as well as in room dining until 11:00 PM nightly. Fitness enthusiasts can stay in shape with our extensive workout facility featuring both cardio equipment and free weights or swim laps in our massive indoor pool. The Sheraton Clayton is conveniently accessible from Interstate I-40 we are situated just minutes from Lambert International Airport and downtown St. Louis.
Based on 982 reviews
Policies vary by room type and provider.
|Lambert-St Louis||11.9 km|
|St. Louis-Gateway Station||11.8 km|