Had to have door keys redone multiple times to get into room. Parking is for smaller vehicles only. Kids did not get to swim first night because door keys did not work to pool area, tried twice with front desk to get door key that worked or door fixed. Regular size truck antenna scrapes in parking garage and exit out of parking is narrow and have to back up and work way around to get out.
Carpets in hall and in our room were stained. i get stains out of my carpet, don't know why they cant. Its gross. We had noisy neighbors that kept us up most the night, but staff did take care of it for us. The friendly staff is the reason I gave 3 stars. location is in a safe part of St. Louis.
Club level was nice and offered free breakfast and wifi
Furnishings were worn. Ie. Chair and carpet
Front desk staff rude at time and not very helpful. Had to pay for parking in the weekend even though the barrier arm was up the whole time. Also internet was not free in the rooms but only in the lobby and was expensive
How easy they made my stay
I can't complain!
Welcome to the Sheraton Clayton Plaza Hotel St. Louis, in bustling downtown Clayton. Enjoy easy access to local attractions such as the Arch, the Cardinals’ Busch Stadium, Forest Park, and the St. Louis Zoo. We are just minutes away from several Forbes and Fortune 500 business headquarters, as well as restaurants, art galleries, specialty boutiques, and shops. Step into one of our 259 inviting guest rooms and suites and escape the stresses of the day. Special touches—such as warm cherry wood furniture, High Speed Internet Access, Starbucks® coffee, and our Sheraton Signature Sleep Experience—will help you feel comfortable and relaxed. Feel free to surf the web on our computer workstations or bring your laptop for complimentary wireless High Speed Internet Access in the lobby. Savor a great meal at Alexander’s Restaurant, and sip a delicious cocktail in the Lobby Lounge. Our thoughtfully designed meeting spaces have a contemporary look and feel, perfect for any occasion. We will work with you to plan a great meeting or event, whether you prefer the intimate business setting of our executive boardroom or the variety of our three ballrooms and breakout rooms. Our experienced catering staff will help make it all come together. No matter what brings you to St. Louis, Clayton’s unique combination of urban flair and a quiet community will continue to bring you back. We look forward to welcoming you.
Based on 974 reviews
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