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|Distance to city centre||3.2 km|
|Nearest airport||Enfidha-Hammamet Int|
|Distance to airport||29.8 km|
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A 4-star hotel, more a like a -4 star! I really want to support tourism in Sousse, especially as foreigners, but from the minute we arrived, the service was horrible at best. To start, parking was a challenge, and at the reception desk the staff very rudely insisted there was no reservation. When we arrived in the room (far below the standards of a 4 star hotel), in the bathroom there were no towels (one dirty towel on the floor), just a tiny stream of water coming out of the faucet, and practically no functioning lights--one light was even hanging out of the ceiling. This must be a problem in general for them, as instead of a sign to hang on the door to stay "please make up my room" or "please do not disturb," the sign had a list of repairs that needed to be done! Of course the safety deposit box was also closed, and the wifi didn't work (the wifi didn't work anywhere in the hotel). When we went to report these problems at the reception, they told us no towels were available because the spa had just closed (at 5 pm), and we had to be in our room at 6 pm for the handyman to come as we "unavailable." Now the pool and beach--overrun and DIRTY! Everything from the beach itself to the lawn chair covers (which were even hard to get, and which were quickly taken from us the minute we entered the water even though we left our things there). The beach bar--amongst 6 waiters standing around, no one came to serve us, much of the menu was unavailable, and no one really spoke English. Also, the table and chairs were filthy. The all-inclusive meal experience was something I have never seen--the room was full of cigarette smoke and smoke from grilled meat, with no windows open. The lines were so long it was not even possible to get food, and best of all, there were no plates and silverware. We asked several waiters for plates and silverware, and no one would help us. We noticed about 30 people waiting at the kitchen door for plates--and when a waiter came out he was stormed by this mob. We just gave up...not to mention, dinner was only served from 6:30-9 pm. In short, don't stay here. Frankly, our entire experience in Sousse was a big negative. I know they are hungry for tourism after the horrible and gruesome attack, but the services and hospitality are really lacking.
With a stay at El Ksar Resort & Thalasso in Sousse, you'll be on the beach, within a 15-minute drive of Sousse Beach and Ribat of Sousse. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Policies vary by room type and provider.
FAQs when booking at El Ksar Resort & Thalasso
Where is El Ksar Resort & Thalasso located?
El Ksar Resort & Thalasso is located at Bvd 14 Janvier, 3.2 km from the centre of Sousse. Sousse Beach is the closest landmark to El Ksar Resort & Thalasso.
When is check-in time and check-out time at El Ksar Resort & Thalasso?
Check-in time is 14:00 and check-out time is 11:00 at El Ksar Resort & Thalasso.
Does El Ksar Resort & Thalasso offer free Wi-Fi?
Yes, El Ksar Resort & Thalasso offers free Wi-Fi.
Does El Ksar Resort & Thalasso offer free parking?
Yes, El Ksar Resort & Thalasso offers free parking.
Does El Ksar Resort & Thalasso offer free airport shuttle service?
No, El Ksar Resort & Thalasso does not offer free airport shuttle service.
How far is El Ksar Resort & Thalasso from the airport?
El Ksar Resort & Thalasso is 15.9 km from Monastir Habib Bourguiba. El Ksar Resort & Thalasso is 29.8 km from Enfidha-Hammamet Int.
Can you bring pets to El Ksar Resort & Thalasso?
No, pets are not allowed at El Ksar Resort & Thalasso.
Does El Ksar Resort & Thalasso have a pool?
Yes, El Ksar Resort & Thalasso has a pool on-site.
Most popular landmarks
- Sousse Beach 2.5 km
- Ribat of Sousse 3.1 km
- Stade Olympique 3.1 km
- Kasbah 3.4 km
- Sousse Archaeology Museum 3.4 km
- Catacombs 3.7 km
|Monastir Habib Bourguiba||15.9 km|
|Enfidha-Hammamet Int||29.8 km|